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CHID: 5524

Question

I recently downloaded a video that came w/a codecs.exe file to play said video. After I double clicked on the file, it extracted the files and then restarted my computer. However, after booting up, I keep getting a pop up in my system tray saying that no firewall is turned on and despite enabling it over and over, it keeps turning off w/the same pop up bubble. Also, when looking @ my norton antivirus, the auto protect is off and the 'enable' button does not respond. Also, the email scanning option of norton has 'error' next to it. Did I download a virus? Please help.

Answer

Unfortunately you did install a Virus / Trojan on your computer. We suggest you visit the below Symantec Norton page for additional details about this Worm and instructions on correcting it.

http://securityresponse.symantec.com/avcenter/venc/data/w32.hllw.cozit.html


Disclaimer: This page is an automatically generated page from a Computer Hope e-mail sent on 07/03/2005 at 03:03. This message is not edited and likely contains spelling and grammar errors. Additional information about CHID's can be found on document CH000717.



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