Home / Software / Computer viruses and spyware / "An Installer Wants to Run" when I press remove
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undredseesee
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« Reply #15 on: August 01, 2010, 11:43:42 AM »

Thanks, Dave. 
I'm afraid I've got a problem with the Secunia Software Inspector.  It says a software requirement is SunJava JRE 6.21 and won't run without it, but after downloading that from Java.com and trying to install it, a box came up with "Error 1721.  There is a problem with this Windows Installer package.  A program required for this install to complete could not be run."  I gave it a break and tried again with the same result. 
After that, the computer froze for a while and when I tried to close down and disconnect, it wouldn't.  I tried to turn off from Start and after several tries the 'Do you want to turn off... you will lose everything not saved' message came up.  When I pressed yes, the logging off screen came up about 1/8" normal size - but at least it shut down. 
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SuperDave
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« Reply #16 on: August 01, 2010, 05:51:07 PM »

Quote
but at least it shut down.
I'm assuming it started correctly and is running well?

Quote
I'm afraid I've got a problem with the Secunia Software Inspector.
Don't worry about this. It must be conflicting with some other program. I would say that we have all the essential programs on your computer up-to-date. BTW, Java updated to 21 today so you probably already have that updated.
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undredseesee
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« Reply #17 on: August 06, 2010, 12:30:30 PM »

Thanks for all your help SuperDave, it's great to know I'm safe now.

You guys deserve top marks for helping us nerds out!!
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