ERROR LOADING SPHPXPNT.DLL/ARACETUW.DLL - SPECIFIED MODULE COULD NOT BE FOUND

[Malware Removal Specialist]

Is it Dc53 or Dc55? Right-click on that file and click Propterties and tell me about this folder.

Do I need Microsoft Security Essentials since I already have SAS and MalwareBytes

MicroSoft Security Essentials is you anti-virus program. You certainly need one AV program on your computer. SAS and MBAM are for malware, spyware etc. and they are not full-time scanners. You will need to initiate the scans with those two.

Now I have one more problem - I am unable to launch Skype.

Try reinstalling the program.

1.

Now I have one more problem - I am unable to launch Skype.

I was able to resolve this by turning off Windows XP Firewall.

2.

Do I need Microsoft Security Essentials since I already have SAS and MalwareBytes

Understood. Thank you.

3.

Is it Dc53 or Dc55? Right-click on that file and click Propterties and tell me about this folder.

Please, see printscreen attached.

4.

I am not able to install Comodo - it says "This installation doesn't support target platform".

I am running WinXP 32.


5. I started getting an error message "jusched.exe encountered a problem and needs to close".
Please, see printscreen attached.






[recovering disk space - old attachment deleted by admin]

[Malware Removal Specialist]

I am not able to install Comodo - it says "This installation doesn't support target platform".

Are you quite certain that you didn't download the 64 bit one? Try downloading it again.

I started getting an error message "jusched.exe encountered a problem and needs to close".
Please, see printscreen attached.

Please try this and see if it gets rid of the error.

Are you quite certain that you didn't download the 64 bit one? Try downloading it again.

You are right. My mistake. I downloaded 64 one from http://www.majorgeeks.com/Comodo_Personal_Firewall_d5033.html
There's no 32 version there. Can you give me the safe link where I can download 32 one from. Thanks.

[Malware Removal Specialist]

Can you give me the safe link where I can download 32 one from. Thanks

Just go to that link and choose "download @ author's site"

1. I was able to download and install COMODO from cfw_installer_x86 which was the file at "download @ author's site".  I am not sure if this 32     version but it works for now.


2.

"You can download and install Unlocker
and try to delete it with that. What happens when you hit the "Empty recycling bin"?

I tried Unlocker and it didn't work. When I hit delete from recycle bin I get a pop up message "Cannot remove folder Dc55: Access is denied. Make sure the disk is not full or write protected"

Thanks SuperDave

[Malware Removal Specialist]

I am not sure if this 32     version but it works for now.

That's the one.

I tried Unlocker and it didn't work. When I hit delete from recycle bin I get a pop up message "Cannot remove folder Dc55: Access is denied. Make sure the disk is not full or write protected"

I found this just after I posted my reply. The same folder.
Sorry. I fixed it. Please try again.

I found this just after I posted my reply. The same folder.

Sorry, can you give me the full link - I am getting "Google Chrome could not find http".

Thanks.

[Malware Removal Specialist]

I fixed it. Please try again.

Start a command prompt (cmd.exe) - done.

Move to the Recycler folder - how do I do that? Should I do it in cmd.exe window ?

Enter the command - "attrib -h *.*" is it the exact command ?
attrib -h *.*

Delete the file

Restart the computer

[Malware Removal Specialist]

Take a look at this:
http://forums.techarena.in/windows-xp-support/990228.htm

I did those steps mentioned at http://forums.techarena.in/windows-xp-support/990228.htm and was able to get rid of this Dc 55 empty folder in my recycle bin HOWEVER I started having the following issues with my recycle bin:

1. When I restart my machine, I get " Recycle Bin on drive C: is corrupted. Do you want to empty the recycle bin for this drive?"


2. The recycle bin remains empty even though I unchecked " Don't move files to the Recycle Bin. Remove files immediately when deleted" option in the properties.


I downloaded and run latest Service Pack 3 but it didn't fix the issue. Also Googled some advice which didn't help.

I know this is a different topic, SuperDave. I appreciate all your help with the previous issue which HAS BEEN RESOLVED. Now , should I start a different thread on this ?


P.S.  Some folks believe this may be due to INFO2 file corruption. I tried to look it up on my machine but didn't find it.

[Malware Removal Specialist]

I know this is a different topic, SuperDave. I appreciate all your help with the previous issue which HAS BEEN RESOLVED. Now , should I start a different thread on this ?

Why not delete all the recycling bins from each drive.(Follow the directions in the link). If that doesn't work, start a new thread in the appropriate forum for you OS, not this forum. Good luck.