Broadband2go

Have a Dell Inspiron 1545,bought Virgin Mobile Broadband2go Ovation MC760.When I plug into usb port it shows up on devices with cd drive,acts like its going to download program and then just disapears.I cant get it to download program to be able to use device.Running Windows 7 64 bit system.Can anyone help.I took device back to dealer was told tough luck,no help at all.Thanks.James.

Does this help?

http://mobileoffice.about.com/od/wifimobileconnectivity/fr/virgin-mobile-ovation-usb-modem-review.htm

If you actually went to the Virgin site you can download the instruction manual.
http://www.virginmobileusa.com/mobile-broadband/ovation-mc760.html


The device is plug and play, so it shouldn't 'do' anything. Are you connected to the internet?

according to instructions when you plug in for first time it downloads program,when I inserted it it showed up and then disapears,ive checked computer and there are no programs for broadband2go.Also Im able to get on internet going through my cisco router.Broadband2go just doesnt seem to want to download.I even went to their website and downloaded the program and tried to install that way.Seems to me for some reason laptop blocks it from downloading.

Does the USB port work with other devices?

yes all three usb ports work with other hardware,I tried all of them.

Did you but it new! If so, you need to take it back and get it replaced!

If your USB ports are working then it points to the device. As you can see from the links, this should be plug and play!