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Author Topic: Screen saver D/L & TROJAN  (Read 1208 times)
Kelly
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Intermediate



Posts: 180

What I would look like if I lived in South Park

« on: August 17, 2005, 05:14:39 PM »

A friend Downloaded some screen saver software and was prompted to restart. After doing so, he tried to reconnect to the Internet and a "page cannot be displayed" screen. He then ran AVG & MS ANti-spyware. AGV found a trojan and healed it.

He is running Xp.

Is it possible to do a system restore to rid of it?

His Internet still shows a "page cannot be displayed" screen.

Please advise :)
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Raptor
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« Reply #1 on: August 17, 2005, 05:20:51 PM »

Do other internet applications works?
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Kelly
Topic Starter
Intermediate



Posts: 180

What I would look like if I lived in South Park

« Reply #2 on: August 17, 2005, 05:28:33 PM »

He said he tried to do an AVG update and it couldn't access the internet.
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Raptor
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« Reply #3 on: August 17, 2005, 05:40:54 PM »

Quote
He said he tried to do an AVG update and it couldn't access the internet.


Has he removed all threats?

If he has, see if this is of any use.
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Kelly
Topic Starter
Intermediate



Posts: 180

What I would look like if I lived in South Park

« Reply #4 on: August 17, 2005, 07:18:06 PM »

He "healed" the trojan.

I will show him your link. thanks.

Will a system restore help ?
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dl65
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« Reply #5 on: August 17, 2005, 07:23:29 PM »

Kellee......  It sounds like the infection is still there .....I would be going into safe mode and rerunning the AV scan as well as Antispyware .........
The last thing your friend should do is use system restore... in fact he should turn it off until he is certain he has no further threats.


dl65  ::)
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If you don't know the answer, it isn't a dumb question.
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