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Author Topic: Google redirrection virus  (Read 436 times)
SuperDave
Malware Removal Specialist
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OS: Windows XP



« Reply #15 on: December 15, 2011, 12:52:27 PM »

Quote
I didn't try it yet. I wait for your answer...

Please do not run any scans unless I ask you to do so.

Save these instructions so you can have access to them while in Safe Mode.

Please click here to download AVP Tool by Kaspersky.
  • Save it to your desktop.
  • Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
  • Double click the setup file to run it.
  • Click Next to continue.
  • Accept the License agreement and click on next.
  • It will, by default, install it to your desktop folder. Click Next.
  • It will then open a box There will be a tab that says Automatic scan.
  • Under Automatic scan make sure these are checked.
  • Hidden Startup Objects
  • System Memory
  • Disk Boot Sectors.
  • My Computer.
  • Also any other drives (Removable that you may have)
Leave the rest of the settings as they appear as default.
•Then click on Scan at the to right hand Corner.
•It will automatically Neutralize any objects found.
•If some objects are left un-neutralized then click the button that says Neutralize all
•If it says it cannot be neutralized then choose the delete option when prompted.
•After that is done click on the reports button at the bottom and save it to file name it Kas.
•Save it somewhere convenient like your desktop and just post only the detected Virus\malware in the report it will be at the very top under Detected post those results in your next reply.

Note: This tool will self uninstall when you close it so please save the log before closing it.
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AMD Athlon XP 1900+ 1.47 GHz  3 GB Ram Windows XP  Home with SP3, MicroSoft Security Essentials, Spybot S&D. SuperAntiSpyware  and Threatfire with Comodo Firewall & Windows Defender
nasroo7
Topic Starter
Intermediate



Posts: 172

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Experience: Beginner
OS: Windows 7

Nas Design
« Reply #16 on: December 15, 2011, 01:59:13 PM »

Well....

They didn't want to wait anymore... they took it to a repair shop...
I guess it's their problem now

Sorry for that :(
But thank you for all your help.
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nasroo7
Topic Starter
Intermediate



Posts: 172

Computer: Specs
Experience: Beginner
OS: Windows 7

Nas Design
« Reply #17 on: December 15, 2011, 02:00:35 PM »

Too bad, I would loved to know how to clean it... and know what was this virus...
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SuperDave
Malware Removal Specialist
Moderator
Prodigy



Thanked: 617
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Certifications: List
Experience: Experienced
OS: Windows XP



« Reply #18 on: December 16, 2011, 05:25:46 PM »

Quote
They didn't want to wait anymore... they took it to a repair shop...
They'll just re-format it. I will lock this thread. If you need it re-opened, please send me a pm.
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AMD Athlon XP 1900+ 1.47 GHz  3 GB Ram Windows XP  Home with SP3, MicroSoft Security Essentials, Spybot S&D. SuperAntiSpyware  and Threatfire with Comodo Firewall & Windows Defender
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