Broadband speeds

Just a look at who has what.

I pay £45 per month for this...

http://www.speedtest.net/result/1705687969.png

[Web moderator]

You make me sick.



I'm currently waiting for 3 Ireland to get back to me after making a formal complaint Wednesday last week. I should be getting a minimum of 1.6Mbps DL (max of 6.8 Mbps) and a minimum upload speed of 1.2Mbps (max of 4Mbps). They have until tomorrow to reply before the National Consumer Agency steps in. I've also emailed the Department of Communications and various MEPs in Europe. Why? Thankfully where my house is located is part of the National Broadband Scheme, which is 50% funded by Europe. I hope they're glad to see they're money is well spent. LINKY

National radio is looming...

BTW, my ping is not usually as good at this time of night. Usually I can't even play Battlefield or CoD because the ping is often in the area of 300-500 ms.

Not sure why I make you sick...

but I tested again to make sure

[Web moderator]

*vomit*

*vomit*

You have the internet... yeeee

[Web moderator]

Not good enough....it's costing €20/month just for MOBILE broadband and I'm not even getting the minimum speeds.

Kpac, with a pathetic download speed and a much faster upload speed you have a serious problem somewhere in the outside plant.  You didn't mention if your ISP is cable or DSL, but either way something is way wrong in their lines and your ISP needs to fix the problem.

[Web moderator]

Kpac, with a pathetic download speed and a much faster upload speed you have a serious problem somewhere in the outside plant.  You didn't mention if your ISP is cable or DSL, but either way something is way wrong in their lines and your ISP needs to fix the problem.

Sorry...it's mobile broadband, worked on 3G and HSDPA link. The mast we're getting it from is only about 2.5-3 miles away. I'm nearly certain the masts are over-subscribed, so everyone on it suffers.

Not good enough....it's costing €20/month just for MOBILE broadband and I'm not even getting the minimum speeds.

Mobile broadband is not your friend. 

[Web moderator]

Thanks for the info!

I couldn't care less what it costs 3 or the government to fix, the fact is we're not getting what we're paying for. The only solution I see is to erect another mast(s), which will obviously cost thousands so they're going to avoid it if at all possible.

Another problem I have is being used to 70Mbps fibre broadband in college...

the fact is we're not getting what we're paying for.

And yet, you continue to do so.

[Web moderator]

And yet, you continue to do so.

Until now, when I decided to complain. Of course, we could take them to a small claims court and get them to re-pay us for every month of service it wasn't up to notch.

No question, you should get what speeds they advertise, but any kind of wireless service will never reach the speeds you can get with wireline services.  The faster the speed, the more bandwidth is required, and unless all the radio and TV stations are shut off you will never get the kind of bandwidth required for real wireless broadband service like you saw in college.  The bandwidth on fiber is only limited by what other services the ISP provides.

[Web moderator]

I know....it's so frustrating at times. Unfortunately it's the only service available where I live (apart from dialup).

How can your upload be faster than your download if the mast is too far away?

[Web moderator]

Huh? As I said the mast is between 2 and 3 miles away. I'm not sure what the recommended distance is, and don't ask me how the upload can be faster than the download - I haven't a clue.

EDIT: I "haven't" a club, rather...

and don't ask me how the upload can be faster than the download

I think this is the point... I'm not sure my self how you could do this?

[Web moderator]

Don't know, but I've just replied to the consumer agency as it's 10 days since I got a reply from 3.

Don't know, but I've just replied to the consumer agency as it's 10 days since I got a reply from 3.

Shouldn't you just contact them again? Maybe call instead of email if you haven't already.

Oh, and don't let 'm tell you that they'll call you back ...

[Web moderator]

Shouldn't you just contact them again? Maybe call instead of email if you haven't already.

Oh, and don't let 'm tell you that they'll call you back ...

I have contacted them - multiple times by email and phone. The thing is when you call them you just get their call centre in India. I have told them I don't want to call anyway, as to keep everything in writing.

I have contacted them - multiple times by email and phone. The thing is when you call them you just get their call centre in India. I have told them I don't want to call anyway, as to keep everything in writing.

Yeah. I hate these big cable companies always screwing over their customers. So what's it like talking to Indian tech support?

[Web moderator]

They can be helpful at times, until you get someone with a very strong accent. Tech support can't really do anything anyway, as I said

The only solution I see is to erect another mast(s), which will obviously cost thousands so they're going to avoid it if at all possible.

[Moderator]

This Guy ? ?...

                 

[Web moderator]

Yeah, that's him! I remember the sound of him pedalling...

Wow, not seen that pick for a while. And I mean that. Funny as... of course.

I don't understand the purpose of keeping a pic of Bill Gates on hand.

I don't understand the purpose of keeping a pic of Bill Gates on hand.

Spiritual guidance and lonely Indian nights.