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firenat304
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« on: January 24, 2012, 09:16:59 PM »
I fell prey to clicking a bad link in an email this morning.  All heck broke loose in my computer.  I tried running virus scan but it wouldn't let me.  I shut down and started up in safe mode and ran virus scan and removal there.  Restart computer and it is working, but everything is gone!  EVERYTHING!  Nothing was on the start menu, so I fixed the defaults.  But there are no programs listed.  I went to my computer...no programs on the c: drive...nada...zilch.  No pictures, music, or word docs.  I opened RUN....C:...DIR....nothing.  Yet the computer is working.  I think I successfully removed the virus (or whatever it was) but not before some serious damage happened.  I never created a save point and I don't have a back up.  Is there anything I can do from home.  I have an appointment with a computer tech in the morning, but if I think I understand enough to follow a walk through if anyone out there wants to save me a hundred bucks.  Please help. 
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firenat304
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« Reply #1 on: January 24, 2012, 11:11:51 PM »
After poking around I found that all the programs that aren't showing on my program list or on the desktop come up when I populate the add/remove program list.  I also ran both chkdsk and chkdsk/f from the command promt.  I have tried everything I know how to do and can get answers for.  I would much rather skip this appointment tomorrow, if anyone can help.  :/
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patio
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Maud' Dib
« Reply #2 on: January 24, 2012, 11:19:20 PM »
One of your options...

Probably bot a solution by morning though.
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firenat304
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« Reply #3 on: January 24, 2012, 11:21:58 PM »
If I have hope to get help to fix it, I would cancel/postpone appointment to try on my own.  Is it possible it can be fixed or should I take it to the expert?  Thanks for posting.
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Maud' Dib
« Reply #4 on: January 24, 2012, 11:31:06 PM »
I would be doing you a disservice to even attempt to answer that question...
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firenat304
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« Reply #5 on: January 24, 2012, 11:36:33 PM »
Quote from: patio on January 24, 2012, 11:31:06 PM
I would be doing you a disservice to even attempt to answer that question...

Does this mean, it can be done, but debatable if I can do it?  Or does this mean I need to just fork out the cash because it will probably be less painful..HA!
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Maud' Dib
« Reply #6 on: January 24, 2012, 11:45:22 PM »
Before tomorrow morning...i would say absolutely not...

Can it be done ? ? I would say yes...the Experts over there are some of the best.

However i feel as you are backing me into a corner for an answer to a query i can only advise on...not give an absolute yes..or no...

Especially considering the narrow parameters you put forth on short notice...

Best of Luck...bring us good news...
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firenat304
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« Reply #7 on: January 24, 2012, 11:56:36 PM »
I have to apologize...I didn't see the link you posted, before I wrote MY last two posts.  In any case, I am following the instructions on the link and do not expect miracles.  I am thinking I will postpone my appointment and try this forum and whatever days it takes to get some kind of answer.  I feel capable and I much prefer to try to fix things myself if I have proper guidance.  If I came off wrong, I apologize for that too..was my failed attempt at humor.  In any case, I appreciate you taking your time to help.  Free is nice.  Thanks.
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Maud' Dib
« Reply #8 on: January 25, 2012, 12:15:50 AM »
Anytime...

Welcome Aboard.
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firenat304
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« Reply #9 on: January 25, 2012, 04:08:30 PM »
Here is the log from Superantispyware...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/25/2012 at 10:36 AM

Application Version : 5.0.1142

Core Rules Database Version : 8164
Trace Rules Database Version: 5976

Scan type       : Complete Scan
Total Scan Time : 01:19:27

Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned      : 618
Memory threats detected   : 0
Registry items scanned    : 22086
Registry threats detected : 1
File items scanned        : 72813
File threats detected     : 65

Disabled.TaskManager
   HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM#DISABLETASKMGR

Adware.Tracking Cookie
   C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\Cookies\administrator@interclick[1].txt [ Cookie:administrator@interclick.com/ ]
   C:\DOCUMENTS AND SETTINGS\CHASE\Cookies\chase@interclick[1].txt [ Cookie:chase@interclick.com/ ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .avgtechnologies.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .c1.atdmt.com [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   content.oddcast.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   media.mtvnservices.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   media.nintendo.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   media1.clubpenguin.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   secure-us.imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   statse.webtrendslive.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .evite.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .statcounter.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   stat.onestat.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   stat.onestat.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .andomedia.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .doubleclick.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .revsci.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   media.mtvnservices.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .dmtracker.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .microsoftwlcashback.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .lego.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .msnportal.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   www3.addfreestats.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .homedepot.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .hawaiianairlines.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .usairways.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .automobileclubofsoutherncalifornia.122 .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .sonyonlineentertainment.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .walmart.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   data.coremetrics.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .host-d.oddcast.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .linksynergy.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .linksynergy.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .linksynergy.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .mlbam.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   accounts.google.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .dominionenterprises.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .trafficmp.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .trafficmp.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .trafficmp.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
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firenat304
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Posts: 40

Experience: Familiar
OS: Windows XP
« Reply #10 on: January 25, 2012, 04:31:00 PM »
Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.25.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Natalie :: MCPHERSON [administrator]

1/25/2012 3:21:44 PM
mbam-log-2012-01-25 (15-21-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 204497
Time elapsed: 6 minute(s), 35 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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patio
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Maud' Dib
« Reply #11 on: January 25, 2012, 04:43:48 PM »
Wrong Spot...
Post logs Here...

You can also include a link to thix Post so they know whats transpired...
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firenat304
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« Reply #12 on: January 25, 2012, 05:01:55 PM »
OK.  Will do. ;o)
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firenat304
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« Reply #13 on: January 25, 2012, 09:41:51 PM »
Thanks so much patio!  I'm not sure I'm done yet, but I have my programs and files back after following yours and SuperDaves instructions!  So AWESOME!  I feel bad for all the people out there that don't know this site exists or are intimidated by attempting to repair their own stuff. 
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Maud' Dib
« Reply #14 on: January 26, 2012, 02:02:57 AM »
You're more than Welcome...
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