No programs, no system tools, no items on desktop..desperately need help

I fell prey to clicking a bad link in an email this morning.  All heck broke loose in my computer.  I tried running virus scan but it wouldn't let me.  I shut down and started up in safe mode and ran virus scan and removal there.  Restart computer and it is working, but everything is gone!  EVERYTHING!  Nothing was on the start menu, so I fixed the defaults.  But there are no programs listed.  I went to my computer...no programs on the c: drive...nada...zilch.  No pictures, music, or word docs.  I opened RUN....C:...DIR....nothing.  Yet the computer is working.  I think I successfully removed the virus (or whatever it was) but not before some serious damage happened.  I never created a save point and I don't have a back up.  Is there anything I can do from home.  I have an appointment with a computer tech in the morning, but if I think I understand enough to follow a walk through if anyone out there wants to save me a hundred bucks.  Please help. 

After poking around I found that all the programs that aren't showing on my program list or on the desktop come up when I populate the add/remove program list.  I also ran both chkdsk and chkdsk/f from the command promt.  I have tried everything I know how to do and can get answers for.  I would much rather skip this appointment tomorrow, if anyone can help.  :/

[Moderator]

One of your options...

Probably bot a solution by morning though.

If I have hope to get help to fix it, I would cancel/postpone appointment to try on my own.  Is it possible it can be fixed or should I take it to the expert?  Thanks for posting.

[Moderator]

I would be doing you a disservice to even attempt to answer that question...

I would be doing you a disservice to even attempt to answer that question...

Does this mean, it can be done, but debatable if I can do it?  Or does this mean I need to just fork out the cash because it will probably be less painful..HA!

[Moderator]

Before tomorrow morning...i would say absolutely not...

Can it be done ? ? I would say yes...the Experts over there are some of the best.

However i feel as you are backing me into a corner for an answer to a query i can only advise on...not give an absolute yes..or no...

Especially considering the narrow parameters you put forth on short notice...

Best of Luck...bring us good news...

I have to apologize...I didn't see the link you posted, before I wrote MY last two posts.  In any case, I am following the instructions on the link and do not expect miracles.  I am thinking I will postpone my appointment and try this forum and whatever days it takes to get some kind of answer.  I feel capable and I much prefer to try to fix things myself if I have proper guidance.  If I came off wrong, I apologize for that too..was my failed attempt at humor.  In any case, I appreciate you taking your time to help.  Free is nice.  Thanks.

[Moderator]

Anytime...

Welcome Aboard.

Here is the log from Superantispyware...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/25/2012 at 10:36 AM

Application Version : 5.0.1142

Core Rules Database Version : 8164
Trace Rules Database Version: 5976

Scan type       : Complete Scan
Total Scan Time : 01:19:27

Operating System Information
Windows XP Professional 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned      : 618
Memory threats detected   : 0
Registry items scanned    : 22086
Registry threats detected : 1
File items scanned        : 72813
File threats detected     : 65

Disabled.TaskManager
   HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM#DISABLETASKMGR

Adware.Tracking Cookie
   C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\Cookies\administrator@interclick[1].txt [ Cookie:administrator@interclick.com/ ]
   C:\DOCUMENTS AND SETTINGS\CHASE\Cookies\chase@interclick[1].txt [ Cookie:chase@interclick.com/ ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .avgtechnologies.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   .c1.atdmt.com [ C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\DPDP9873.DEFAULT\COOKIES.SQLITE ]
   content.oddcast.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   media.mtvnservices.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   media.nintendo.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   media1.clubpenguin.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   secure-us.imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\DTX6DE8G ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   statse.webtrendslive.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .evite.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .statcounter.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   stat.onestat.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   stat.onestat.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .andomedia.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .imrworldwide.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .doubleclick.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .revsci.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   media.mtvnservices.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .dmtracker.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .microsoftwlcashback.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .lego.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .msnportal.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   www3.addfreestats.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .homedepot.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .hawaiianairlines.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .usairways.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .automobileclubofsoutherncalifornia.122 .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .sonyonlineentertainment.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .walmart.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   data.coremetrics.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .host-d.oddcast.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .linksynergy.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .linksynergy.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .linksynergy.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .mlbam.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   accounts.google.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .dominionenterprises.112.2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .trafficmp.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .trafficmp.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .trafficmp.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .2o7.net [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .atdmt.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]
   .invitemedia.com [ C:\DOCUMENTS AND SETTINGS\CHASE\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\Q10OV1KR.DEFAULT\COOKIES.SQLITE ]

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.25.06

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Natalie :: MCPHERSON [administrator]

1/25/2012 3:21:44 PM
mbam-log-2012-01-25 (15-21-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 204497
Time elapsed: 6 minute(s), 35 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|StartMenuLogoff (PUM.Hijack.StartMenu) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

[Moderator]

Wrong Spot...
Post logs Here...

You can also include a link to thix Post so they know whats transpired...

OK.  Will do. ;o)

Thanks so much patio!  I'm not sure I'm done yet, but I have my programs and files back after following yours and SuperDaves instructions!  So AWESOME!  I feel bad for all the people out there that don't know this site exists or are intimidated by attempting to repair their own stuff. 

[Moderator]

You're more than Welcome...

My hat is off to you patio--extremely well done,truenorth

[Moderator]

Thanx...but SuperDave should get the credit...i simply steered him in the right direction...

Steering can be fundamental to success (or failure) as is so recently evidenced `Captain Francesco Schettino,`truenorth

Thanx...but SuperDave should get the credit...i simply steered him in the right direction...

Not that it matters on this forum, but...     steered her in the right direction...

[Moderator]

 ...good one.

Of course it matters. We welcome the fairer sex on the forums and would want them to feel at home here.truenorth
P.S. My wife (of 50 plus years) has pointed out that today`s modern day woman might find my remark above sexist. Please remove any such notion that such be the case it may just be a generational thing. The long and the short of it is welcome to the CH forums.

[Moderator]

If i may takr the liberty i'll recommend to you my current protection arsenal...

Microsoft Security Essentials...(SP3 must be installed for XP )

Malwarebytes Anti-Malware.

Super-AntiSpyware

Win Patrol.

Stinger (On demand Trojan Scanner )

And no i'm not on commission...all the above are Free for personal use.
A well rounded overall package that is also light on resources...

truenorth..  My life experiences have taught me to not get offended easily.  It wouldn't have even been a consideration from what you said, but I appreciate where your wife was coming from.  I wasn't offended being called "him" either...just clarifying.  I figured I should set it straight now.  I have decided I LOVE this site and will forever use it and hopefully be able to answer some small question for someone else, so I can pay it forward.    

patio..  My (actually my sons) computer still has issues.  But when it is fixed, I will most likely come back to this post and add the Win Patrol and Stinger.  I'm following instructions to the T for now.  That said I have a new computer on the way.  It arrives Friday and I can tell you the first thing I am doing is loading it up with security.  If I can help it, this will NEVER happen to me again.  HA!

Gotta get to work.  Have a good day guys!

One more question before I go.  Right now I am using the free versions of the suggested securities.  Is there anything I should upgrade to the paid version of???

I believe all the ones that patio suggested will serve the purpose for which they are intended with the free version. Generally the loss with a free version of software is the absence or diminished technical support. Sometimes there are also program limitations on the free version versus the paid version such as less scanning (but this can often be overcome by repeating the process). Generally speaking when free versions are available i would recommend using that version.You can always go to the paid version (if it exists) after you have used the program and for whatever reason you feel it would be an advantage to go to the paid version. Just as an example from personal preference. I own (paid for ) a multitude of media burning software. However i am using pretty well exclusively "sothink movie dvd maker" free version. The compromise is it shows a brief promotional window at the start of the playing of the video which would be eliminated in the paid version. But the primary reason for using it is that to date i have found that it is the only one (that i know of)  that can compress (automatically) up to 5 hours (it may be even more) of video in just about any format and record it to a 4.7 gb dvd disc. truenorth

[Moderator]

Couldn't have stated it better...Well put TrueNorth...

Your kind words are appreciated.truenorth

Cool.  Ads and whatnot I can deal with.  Free is good.   --Nat

[Moderator]

There will be no Ads...or nag screens...well maybe at the DLoad site but not in the final downloads...we have high standards here....

More accurately, I get prompted to upgrade if I am poking around in the program, which is NOT a big deal at all...and so far this has just been on AVG. 

On this subject, I am getting a new computer today with Win7 as OS.  Is the same security set up ok for Win 7 as well?  I'm so excited!  I am about to start playing online games which I have never done on any platform (have too many other toys like wii, xbox, ds..etc.). 

Going to mosey over to the Win7 forum to ask questions about me new PC.

Nat

Just that quick, I changed my mind.  Going to wait until I get the computer in my hands, since I will most likely have more questions... or at least different ones.  Just excited.

You should enjoy win 7 (i do). No substitute for just getting in the water and thrashing about. One nice feature i like on 7 is the very easy method of viewing options (access to monitor or tv screen or both) when connecting to a HD tv. May not be a relevant if your "new" computer is a desktop. Be prepared for a bit more touchy feely stuff such as "do you really want to do---" in 7. But it can make you feel more needed  Enjoy,truenorth

Stoooop...getting so excited!!!  Haha.  The computer is an Acer laptop.  I went with Acer because they get such good reviews on newegg and I don't know how to build yet.  I can only add to existing computers so far.  I'm learning though. 

Here are the specs on the new toy:

  Memory Type:     DDR3
   
     Memory Slots (Total):     4
   
     Total Memory Size:     6GB
   
     Memory Slots (Available):     2
   
     Maximum Memory Supported:     16GB
   
     Memory Configuration:     4GB + 2GB
   
     Display Type:     HD+ Widescreen CineCrystal LED-backlit Display
   
     Screen Size:     17.3"
   
     Maximum Resolution:     1600 x 900
   
     Processor Class:     Core i7
   
     Processor Brand:     Intel
   
     Processor Type:     Quad-Core
   
     Processor Speed:     2.2GHz
   
     Processor Number:     2670QM
   
     Lifestyle:     Gaming
        Desktop Replacement
        Entertainment
   
     Condition:     New
   
     Operating Systems:     Windows 7 Home Premium 64-Bit
   
     Platform:     Laptop
   
     Capacity:     750GB
   
     Drive Types:     Hard Drive
   
     Hard Drive Speed:     5400 RPM
   
     Graphics Description:     Dedicated Graphics
   
     GPU/VPU:     ATI Mobility Radeon HD 6650M
   
     Video Memory:     2GB VRAM

Further inspection...

Still don't have icons to my programs, and many things read empty when I try to open them from the programs menu like...

Some of the accessories
All of the admin tools
My printer
HP back up and recovery
InterVideo WinDVD
Itunes
Light scribe
MS Office tools
MS Silverlight
Picasa
Quicktime
Soundmax
Startup

However, I can find pictures from programs that aren't showing, music from itunes which isn't showing etc.

What am I missing?

--Nat