janeprince Topic Starter
Posts: 10
Experience: Beginner OS: Unknown
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« on: January 26, 2012, 08:59:31 PM » |
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Hello and Thank you for your time. I am a pensioner so money is tight. My PC (details below) is old (7 yrs) and each time I try to use FLASH or even run a scan on Spybot my pc just quietly shuts down. I think it may be an available memory issue. Is there something I can add to my pc to allow it to run FLASH PLAYER and Spybot?? Or is it just too old. Thank you for your opinion. Jane
OS Name Microsoft Windows XP Home Edition Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Name JANE System Manufacturer GBT___ System Model AWRDACPI System Type X86-based PC Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3014 Mhz BIOS Version/Date Award Software International, Inc. F6, 15/07/2004 SMBIOS Version 2.3 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)" User Name JANE\Owner Time Zone AUS Eastern Daylight Time Total Physical Memory 512.00 MB Available Physical Memory 117.58 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.22 GB Page File C:\pagefile.sys
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janeprince Topic Starter
Posts: 10
Experience: Beginner OS: Unknown
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« Reply #2 on: January 26, 2012, 10:17:00 PM » |
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Hello JJ 3000
Today actually, pulled the side off and dusted - there wasnt much there.
Ran a scan on Spybot as a trial - no joy, just shut down midway as usual.
cheers
jane
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jason2074
Thanked: 150 Posts: 2,334
Experience: Beginner OS: Windows XP

It doesn't matter.
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« Reply #3 on: January 27, 2012, 01:44:17 AM » |
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my pc just quietly shuts down. Please post the computer model. Any past events/errors leading to the problem? I try to use FLASH or even run a scan on Spybot Is it only happening on this two instances?
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Raptor Guest
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« Reply #4 on: January 27, 2012, 03:02:52 AM » |
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Hello JJ 3000
Today actually, pulled the side off and dusted - there wasnt much there.
Ran a scan on Spybot as a trial - no joy, just shut down midway as usual.
cheers
jane
What's the temperature in the PC Health section of the BIOS when it shuts down?
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janeprince Topic Starter
Posts: 10
Experience: Beginner OS: Unknown
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« Reply #6 on: January 27, 2012, 07:34:13 AM » |
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Firstly - Thank you everyone. Your efforts are greatly appreciated.
Computer Commando - how do I increase my physical memory on this pc please.
Should I call a Computer Tech or is it something I could do once I buy the ....? Memory?
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janeprince Topic Starter
Posts: 10
Experience: Beginner OS: Unknown
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« Reply #7 on: January 27, 2012, 07:36:47 AM » |
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Please post the computer model. Any past events/errors leading to the problem?Is it only happening on this two instances?
Hi Jason 2074, I have no clue about the model..ss and Yes it shuts down only in those 2 situations. Thank you.
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janeprince Topic Starter
Posts: 10
Experience: Beginner OS: Unknown
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« Reply #8 on: January 27, 2012, 07:38:19 AM » |
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What's the temperature in the PC Health section of the BIOS when it shuts down?
Hello Raptor...I'm afraid you lost me after Whats the temperature....the rest ...? I don't know where to look, ss
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Raptor Guest
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« Reply #9 on: January 27, 2012, 02:38:43 PM » |
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Hello Raptor...I'm afraid you lost me after Whats the temperature....the rest ...? I don't know where to look, ss
When the computer boots up it prompts you to enter the BIOS pressing the F2 or Del key (Or some other key, usually one of those, though) In the BIOS is a PC health section (Could be called differently) Don't change any settings, just navigate with the arrow keys and see if you can find the temperature section. Alternatively, you could download this: http://www.gtopala.com/it'll give you a read-out but you need to be in Windows for it to work.
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Techo
Posts: 18
Experience: Experienced OS: Windows XP

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« Reply #10 on: January 27, 2012, 02:50:25 PM » |
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Hi Jane, You need more RAM (Physical Memory). Windows XP will no longer run acceptably with only 512MB, you now need at least 1GB. We had the same issue as you with machines about the same age. Upgrading to 1 or 2GB solved the issues.
But have a technician install it. At the same time have the harddrive check for bad sectors and errors. As for it to only happen in 2 programs suggests it is a data error. If you want to check the harddrive yourself there is a very easy to use windows program called HDtune that will report the harddrives condition as well as check for bad sectors. The program is available for a free trial from http://www.hdtune.com/
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rthompson80819
Thanked: 94 Posts: 1,646
Experience: Experienced OS: Windows 7
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« Reply #11 on: January 27, 2012, 03:14:37 PM » |
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how do I increase my physical memory on this pc please.
Go to Crucial.com and run their memory scan. It will tell you what kind of memory you have now and what you can do to increase RAM. Obviously, they are in the business to sell memory, but their prices are competitive, customer service is very good and the memory scan tool is excellent. http://www.crucial.com
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janeprince Topic Starter
Posts: 10
Experience: Beginner OS: Unknown
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« Reply #12 on: January 28, 2012, 01:03:14 AM » |
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Hi rthompson, Thank you for your reply. My system manufacturer is GBT ..see below and it's not on Crucial's list. My PC is a pentium 4 if that helps? OS Name Microsoft Windows XP Home Edition Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Name JANE System Manufacturer GBT___ System Model AWRDACPI System Type X86-based PC Processor x86 Family 15 Model 3 Stepping 4 GenuineIntel ~3014 Mhz BIOS Version/Date Award Software International, Inc. F6, 15/07/2004 SMBIOS Version 2.3 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)" User Name JANE\Owner Time Zone AUS Eastern Daylight Time Total Physical Memory 512.00 MB Available Physical Memory 203.92 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.22 GB Page File C:\pagefile.sys
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janeprince Topic Starter
Posts: 10
Experience: Beginner OS: Unknown
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« Reply #13 on: January 28, 2012, 01:06:26 AM » |
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Thank you Techo,
Yes I think that's exactly what I'll do, and hope that I get someone honest...fingers crossed.
Thank you for your time.
cheers
jane
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janeprince Topic Starter
Posts: 10
Experience: Beginner OS: Unknown
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« Reply #14 on: January 28, 2012, 01:09:20 AM » |
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Hello again Raptor,
I will reboot and see if I can follow your instructions.
Thank you.
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