Downloads and updates corrupt

Running Dial-a-fix, but it may be stuck on Empty System32\Catroot2

[Malware Removal Specialist]

Please try running it again and see if it still hangs.

Yeah, its getting stuck on Empty System32\Catroot2-Stopping CRYPTSVC

[Malware Removal Specialist]

Are you certain that ZoneAlarm is not blocking the updates?

I'm pretty sure, I have tried switching zone alarm off for several downloads/updates and it made no difference. The programmes have all permissions in ZoneAlarm and always updated no problem until a couple of weeks ago.
Also should I not get some kind of warning from ZoneAlarm if its blocking things?
Do you think ZoneAlarm is blocking Dial a Fix?

[Malware Removal Specialist]

Do you think ZoneAlarm is blocking Dial a Fix?

If it's like my Firewall it will give you plenty of warnings.

Please download Farbar Service Scanner and run it on the computer with the issue.

• Press "Scan".
  
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

This is the FarBar log, internet services was the only box ticked, is this correct?
Farbar Service Scanner Version: 08-02-2012
Ran by Terry and Tracey (administrator) on 09-02-2012 at 22:03:46
Running from "C:\Documents and Settings\Terry and Tracey\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(3) IPSec(5) kl2( NetBT(6) PSched(7) Tcpip(4)
0x0800000008000000050000000100000002000 00003000000040000000600000007000000


**** End of log ****

[Malware Removal Specialist]

Ok. Please run Dial-A-Fix again but this time leave "Empty System32\catroot2" unchecked  and don't hit the "Flush SoftwareDistribution" button.

When opening Dial-a-fix I get this message.
Dial-a-Fix was unable to determine your version of internet explorer, certain DLL registrations will be skipped.

Then during registering iepeers.dll I get this
Error 127: C:\WINDOWS\system32\iesetup.dll is not registerable or the file is corrupted. Your version of iesetup.dll is :8.00.6001.18702. Please contact dial-a-fix so that an exeption can be made for your version of this file.

[Malware Removal Specialist]

When opening Dial-a-fix I get this message.
Dial-a-Fix was unable to determine your version of internet explorer, certain DLL registrations will be skipped.

Then during registering iepeers.dll I get this
Error 127: C:\WINDOWS\system32\iesetup.dll is not registerable or the file is corrupted. Your version of iesetup.dll is :8.00.6001.18702. Please contact dial-a-fix so that an exeption can be made for your version of this file.

Please contact them to see if they can help with that file.

OK, email sent.

[Malware Removal Specialist]

OK, email sent.

Please let me know the results?

Please let me know the results?

OK, no problem.

Dial a fix still not replied

[Malware Removal Specialist]

Please delete Dial-A-Fix from your desktop and download a new one and try running it.