Hi,
When I hunt these things down, I do the following:
(1) Ctrl-Alt-Del (task manager)= see if anything there is or has some relationship to what I'm looking for. In your case it will be "opaserv" and "protoride".
(2) Then I go to msconfig (startup) and look for the same there and un-check it.
(3) Next I scope out the add/remove programs and look for anything similiar there.
(4) Finally, I go to both Hkey_Local_Machine and Hkey_Current_User and do the following steps: Software,Microsoft,Windows,CurrentVersion, Run, Run Once and look for the same there.
I do all the above before I try any removal tools. At times I have peeked in Windows Explorer. If you find yourself in doubt for example what the things listed in Ctrl-Alt-Del are, go to
www.answersthatwork.com and click on tasks list. If you need more info on programs go to:
www.windowsstartup.com....Keep us posted