no sound expert on games

[hatedsamari]

I have a Windows XP system, and I had to search for awhile to find any sort of sound driver for it that works. I finally got SoundMAX. I apparently only get sound in games, but absolutely NOTHING on the internet or windows media player. What can I do to fix it, or what is a better replacement for SoundMAX? my computer cant go on Microsoft.com at all and that's were i was told to download sound drivers.

[quaxo]

1. Why can't you get on Microsoft.com?
2. Who/What told you to get drivers from Microsoft.com?
3. What is the make/model of your computer or motherboard?
4. Is the sound device built-in to the motherboard, or is it an expansion card?
5. If it's an expansion card, what is the make and model of the sound card?

[hatedsamari]

quaxo
1.i do not know why i cant get on Microsoft.com but i know non of the computers at my house can
2. my uncle who gave me the computer
3.i don't know the computer is a hammy down from my uncle and i don't think he still has the box. If that is something i could find out with out the box and just form the computer its self with out opening it i will find out and tell you.
4. again but i would guess somethings built in because it beeps for windows messenger

[jason2074]

A system or sound setting is all you might need to check first. Along with any flags or marks and information pertaining to your sound or audio adapter in device manager. 

[quaxo]

1.i do not know why i cant get on Microsoft.com but i know non of the computers at my house can

Sorry, let me rephrase the question. What is the browser doing when you try to go to Microsoft.com? Is there an error message? Are you redirected elsewhere?

The inability to access Microsoft.com (as well as many anti-virus sites) can be an indication of a virus on your computer. Are you computers running AV software, and if so what AV software are you using?

2. my uncle who gave me the computer

I mean no offense to your uncle, but this advice is wrong. You want to go to the hardware manufacturer's website to get the driver specific to their hardware.

3.i don't know the computer is a hammy down from my uncle and i don't think he still has the box. If that is something i could find out with out the box and just form the computer its self with out opening it i will find out and tell you.
4. again but i would guess somethings built in because it beeps for windows messenger

We'll need to figure out some model numbers if we're going to be able to find you the right drivers. Look around the outside of the system for a brand name and model number. If you can't find one, it's possible that it's a custom built system.

If the case doesn't have a model number, we can try something else first if you'd rather not open the system. Download Speccy. This software is free and safe. Install then run Speccy.

Speccy's interface is quite simple. Give it a moment to analyze your system, then it should tell you on the main screen the make and model of your motherboard as well as what audio device is currently enabled. (see thumbnail below)

[hatedsamari]

1 a this webpage coould not be found than
2 none tacken
3i just did speckys heres what i got
Motherboard
   Manufacturer   COMPAQ
   Model   0838h (FC-478)
   Version   JK.01.01
   Chipset Vendor   Intel
   Chipset Model   i845GL
   Chipset Revision   A1
   Southbridge Vendor   Intel
   Southbridge Model   82801DB (ICH4)
   Southbridge Revision   01
      BIOS
         Brand   American Megatrends Inc.
         Version   JK.01.01
         Date   08/30/2002
      PCI Data
Audio
      Sound Card
         SoundMAX Integrated Digital Audio
      Speaker Configuration
      Speaker Configuration
         Speaker type   Stereo

[quaxo]

Go to this page:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=97130&prodSeriesId=316517&swLang=8&taskId=135&swEnvOID=1093

Verify that the pictured computer is the one you have (Compaq Evo D510 Small Form Factor).

Download these drivers, then install them in this order, restart when noted.

1. Driver - Chipset -- Intel Chipset Support for Windows

2. Restart

3. Driver - Audio -- ADI SoundMax AC97 Integrated Digital Audio Driver

4. Driver - Controller -- Intel USB 2.0 Driver

5. Driver - Display/Monitor & Driver - Graphics: Download the one that matches the graphics adapter in your computer. Speccy should tell you which.

6. Restart

This should get most of your hardware working correctly.

Optional (install if you need to use network or modem):

1. Driver - Modem -- Lucent 56K Win Modem Driver

2. Driver - Network -- Download the one that matches the network hardware in your computer. Speccy should tell you which. Unnecessary if your network adapter is already working correctly.

Oh, and the fact that you can't get on Microsoft.com could indicate a virus. Certain viruses block machines from getting on Microsoft.com and anti-virus websites. But we'll deal with that once the drivers are installed.

[hatedsamari]

my computer crashed

[patio]

Infected...
It may not be the reason for the crashes but it's probably contributing to it...

[quaxo]

my computer crashed

That's very vague. At what point did it crash? What were you doing when it crashed? What exactly did it do when it crashed? Error messages or codes? Is the computer still able to boot into Windows?

Simply saying "my computer crashed" doesn't help us diagnose the problem.

As Patio and I have both said, it's likely infected with something.

[hatedsamari]

when i was installing Driver - Controller -- Intel USB 2.0 Driver from that one site you gave me. a black vises box came up i shut it and then my mouse wouldn't work.  i turned my computer off manually then turned it back on. I got the blue screen that told me to start it in safe mode. i tryed to but it would work.

[quaxo]

a black vises box

A what?

While installing a USB driver, it's normal for the ports to stop working momentarily and any USB device will be disrupted during that time. Shutting it off while in the middle of that could have caused problems.

You didn't mention the blue screen before. What exactly did the blue screen say?