Good afternoon gc11530 and welcome back
Thank you for getting back to me with the answers
You were not sure that if you had a exchange on your PC, don't worry more than likely you don't most exchange servers are for companies and not home users pc.
How many times did you do the scanpst.exe some times it has to be done (scanning) 3 to 4 times until there is no error, cant hurt to try it.
Now just in-case when you tried changing the read permissions on the PST just follow this:
To resolve this issue, copy the .pst file from the thumb drive and save it to your hard drive. Then, remove the Read Only file property. To do this, right-click the file, click Properties, click to clear the Read Only check box, and then click OK. The Import process should now finish successfully then try importing the pst's instead of comping into the directory that you did if this doesn't work you can try the steps below.
If that doesn't work you can also do to take ownership of the .pst file? In the Window for changing permissions there's an Advanced button towards the bottom click on that. Then click on the Owner tab, then click on the Edit button, then double click on your account name in the "Change owner to" box. Then click OK to exit the dialogs.
Hopefully that will work if not try the steps below.
You can try these steps and maybe it will work. Maybe just maybe it will help (I know it sounds crazy but it may work)
Start Outlook 2010.
Click the File tab in the Ribbon, and then click the Info tab on the menu.
Click Accounts Settings, and then click Accounts Settings again.
Click the Data Files tab, and then click Add.
Under Save as file, select Outlook 97-2002 Personal Folders File (*.pst).
Accept the default name, and then click OK again. Outlook now creates a new .pst file that is based on the earlier .pst file and maintains the ANSI formatting for that .pst file.
Click Close.
At the bottom of the navigation pane, click Folder List. In the navigation pane, you now see the new .pst file.
Drag the information from your existing Outlook 2003 or Outlook 2007 or Outlook 2010 folders to the new .pst file. You can also use the Import and Export Wizard on the File menu to move the information from your existing Outlook 2003 or Outlook 2007 or Outlook 2010 folders to the new .pst file.
How to Import and Export in Outlook 2010
Click the File tab on the Ribbon, and then click the Options tab on the menu.
Select Advanced, and then click the Export tab. The Import and Export Wizard opens.
In the navigation pane, right-click the new .pst file, and then click Close " file_name ".
The above steps will just copy the PST's so don't worry it should not affect your original ones.
Hopefully one of the above steps will work, Mike
