Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Dell Software Problem  (Read 2662 times)

0 Members and 1 Guest are viewing this topic.

flyingstewart

    Topic Starter


    Greenhorn

    Dell Software Problem
    « on: March 02, 2016, 03:00:06 AM »
    I am using Windows 7 Professional on a Precision T3610 desktop machine.
    Some time ago I spent time uninstalling the Dell software which came with the computer.

    However not all has been removed, as some folders remain in C:/ ProgramData/Dell. These are:  CommndUpdate. Dell DataProtection. Digital Delivery and Drivers.


    There are eight files in the Dell Data Protection folder, which is the one causing the trouble.

    When I boot my computer, first up comes a box saying Dell Data Protection/Security Tools.. Please Wait.
    Then after about 3-5 minutes a box comes up and says: “The Biometric Functionality Is Not Working” and two options are given: “Log On Without Biometric Functionality” or “Wait 30 Seconds and Prompt again.

    I choose The “Without Biometric” option and then the normal Windows & startup proceeds.

    It has become a right pain. Anyone any ideas how I can rid myself of this problem?

    Thanks
    Stewart


    [attachment deleted by admin to conserve space]