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Author Topic: New GFX card faulty?  (Read 2788 times)

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Shandy

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    New GFX card faulty?
    « on: May 21, 2016, 03:56:05 PM »
    Hi,

    Just a quick question.
    I just purchased a new Radeon R7 360 as an upgrade to my Radeon HD 6670 and placed it in the same PCIe slot on my board and it doesn't seem to work. The fans come on, windows boots (hear logon sound) but there is no display. When I switch my old GFX card in it works fine. Any ideas as to why this might be happening would be helpful.

    Many thanks.

    Shandy

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      Re: New GFX card faulty?
      « Reply #1 on: May 21, 2016, 04:10:38 PM »
      My Mobo is a Gigabyte GA-F2A85X-UP4 and PSU is a Corsair CX600 by the way.

      My old card had HDMI, VGA, and DVI ports, I always used the HDMI port. The new card has dual DVI, HDMI, and Display Port. I've only been able to try it through the HDMI as that's the only cable I have available at the moment.

      I tried disabling integrated graphics in BIOS and also tried resetting BIOS to no avail.

      Really not sure what is going on.

      patio

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      Re: New GFX card faulty?
      « Reply #2 on: May 21, 2016, 04:37:04 PM »
      I have seen vid cards DOA...although it's rare...

      Try it in another PC to test...

      How old is the PSU ?
      " Anyone who goes to a psychiatrist should have his head examined. "

      Geek-9pm


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      Re: New GFX card faulty?
      « Reply #3 on: May 21, 2016, 08:51:26 PM »
      Another question.
      Did you follow the procedure inn the documentation?
      Do not assume the new card is a simple, easy upgrade. The new card might be incompatible with the old drivers.  If so, the old drivers have to be fully removed.
      See the documentation.
      If you did, pardon me. Your post made it seem s like you did nothing.

      Shandy

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        Re: New GFX card faulty?
        « Reply #4 on: May 22, 2016, 12:56:05 AM »
        Thanks for your response. The Psu is about 3 years old. It is supposed to be a 600w supply though, but GFX seems like it's behaving how it might if there wasn't enough juice to power it. I tried removing the display drivers with driver sweeper, but the problem isn't drivers anyway I don't think, I don't even have display signal from the card at all, i.e. I can't even view BIOS when the new card is in.
        I can buy a new PSU. Just didn't expect it to have crapped out on me so early. Come to think of it, it did give me a few power issues at one point that seemed to fix themselves. It was like a component was loose, except I tried rehousing everything and didn't work. Half the time the machine would not power anything other than the fans, other half of the time it would boot normally. That problem just went away on its own some time ago however.

        Sorry for the pointless background story.

        Guess I'll get a new PSU. It can't hurt anyway.

        Thanks for the advice guys.

        Shandy

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          Re: New GFX card faulty?
          « Reply #5 on: May 22, 2016, 01:44:36 AM »
          So... You guys fancy a laugh?

          The card is fine. I didn't plug in the power from the PSU direct to the cards on-board power supply. (There is a 6-pin power port on the GFX card).

          I realise that this is probably the standard now, but I had never come across it before. But in my defence, I'm a noob and totally out of the loop.

          I'm a complete dork..  ;D ;D

          Hoorah! Total Warhammer out in 2-days, just in time ^_^

          Thanks again for your help!