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Author Topic: Programs keep randomly crashing  (Read 3446 times)

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Logger

    Topic Starter


    Newbie

    • Experience: Familiar
    • OS: Windows 7
    Programs keep randomly crashing
    « on: June 14, 2016, 01:52:47 PM »
    hello so for awhile some of my programs have been randomly crashing i would recieve constant notifications like "<insert program here> has crashed send information" and i would just hit cancel ignoring it but recently i purchased battlefront and the game crashes 5 minutes In i looked around and it said to look in the event viewer so i did and it said

    Faulting application name: ActivationUI.exe, version: 4.11.1.297, time stamp: 0x56f2e2dc
    Faulting module name: SafeGuard32.dll_unloaded, version: 0.0.0.0, time stamp: 0x568382a8
    Exception code: 0xc0000005
    Fault offset: 0x6f3542c3
    Faulting process id: 0xbac
    Faulting application start time: 0x01d1c6748725c860
    Faulting application path: C:\PROGRA~2\ORIGIN~1\STARWA~1\Core\ActivationUI.exe
    Faulting module path: SafeGuard32.dll
    Report Id: fe441f5d-3267-11e6-9388-408d5c756a9e

    and I looked at some other errors and they all had the same thing called Safeguard32.dll or Safeguard64.dll in the faulting module name. Here are some more pastes

    Faulting application name: GfExperienceService.exe, version: 2.11.2.55, time stamp: 0x56fa505a
    Faulting module name: SafeGuard64.dll_unloaded, version: 0.0.0.0, time stamp: 0x5683828f
    Exception code: 0xc0000005
    Fault offset: 0x000007fef0cb827b
    Faulting process id: 0x5bc
    Faulting application start time: 0x01d1c670bc83780b
    Faulting application path: C:\Program Files\NVIDIA Corporation\GeForce Experience Service\GfExperienceService.exe
    Faulting module path: SafeGuard64.dll
    Report Id: b3db68b4-3264-11e6-9388-408d5c756a9e

    Faulting application name: AAM Updates Notifier.exe, version: 9.0.0.72, time stamp: 0x55402bdd
    Faulting module name: SafeGuard32.dll_unloaded, version: 0.0.0.0, time stamp: 0x568382a8
    Exception code: 0xc0000005
    Fault offset: 0x7365221c
    Faulting process id: 0x1ea0
    Faulting application start time: 0x01d1c65f372fe42e
    Faulting application path: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
    Faulting module path: SafeGuard32.dll
    Report Id: b75e4f63-3252-11e6-8052-408d5c756a9e

    Faulting application name: SkypeUpdateEx.exe, version: 2000.1.0.114, time stamp: 0x57579cd0
    Faulting module name: SafeGuard64.dll_unloaded, version: 0.0.0.0, time stamp: 0x5683828f
    Exception code: 0xc0000005
    Fault offset: 0x000007fef954827b
    Faulting process id: 0x9f4
    Faulting application start time: 0x01d1c65dbc584be1
    Faulting application path: C:\Program Files (x86)\SkypeUpdateEx\SkypeUpdateEx.exe
    Faulting module path: SafeGuard64.dll
    Report Id: 298dc4b4-3251-11e6-8052-408d5c756a9e

    Faulting application name: SkypeC2CAutoUpdateSvc.exe, version: 8.3.0.9150, time stamp: 0x57456f21
    Faulting module name: SafeGuard32.dll_unloaded, version: 0.0.0.0, time stamp: 0x568382a8
    Exception code: 0xc0000005
    Fault offset: 0x6ee442c3
    Faulting process id: 0x448
    Faulting application start time: 0x01d1c58a9e030764
    Faulting application path: C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
    Faulting module path: SafeGuard32.dll
    Report Id: 0de3c40b-31c6-11e6-ba9f-408d5c756a9e

    Faulting application name: wermgr.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc5f9
    Faulting module name: SafeGuard64.dll_unloaded, version: 0.0.0.0, time stamp: 0x5683828f
    Exception code: 0xc0000005
    Fault offset: 0x000007fef975827b
    Faulting process id: 0xde4
    Faulting application start time: 0x01d1c5abb7a7a158
    Faulting application path: C:\Windows\system32\wermgr.exe
    Faulting module path: SafeGuard64.dll
    Report Id: 2b339c71-319f-11e6-ba9f-408d5c756a9e

    if anyone has information of how to fix this, any help would be appreciated.

    Computer Specs:
    OS Name   Microsoft Windows 7 Home Premium
    Version   6.1.7601 Service Pack 1 Build 7601
    OS Manufacturer   Microsoft Corporation
    System Name   LOGGER
    System Manufacturer   Gigabyte Technology Co., Ltd.
    System Model   GA-78LMT-USB3 6.0
    System Type   x64-based PC
    Processor   AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
    BIOS Version/Date   Award Software International, Inc. F2, 11/25/2014
    SMBIOS Version   2.4
    Windows Directory   C:\Windows
    System Directory   C:\Windows\system32
    Boot Device   \Device\HarddiskVolume1
    Locale   United States
    Hardware Abstraction Layer   Version = "6.1.7601.17514"
    User Name   LOGGER\Owner
    Time Zone   Pacific Daylight Time
    Installed Physical Memory (RAM)   16.0 GB
    Total Physical Memory   16.0 GB
    Available Physical Memory   11.4 GB
    Total Virtual Memory   32.0 GB
    Available Virtual Memory   27.4 GB
    Page File Space   16.0 GB
    Page File   C:\pagefile.sys
    « Last Edit: June 14, 2016, 02:03:09 PM by Logger »

    Geek-9pm


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    Re: Programs keep randomly crashing
    « Reply #1 on: June 14, 2016, 02:21:58 PM »
    This is not a direct answer.
    The first item you listed was
    ActivationUI.exe
    Which leas to this:
    Quote
    Overview of ActivationUI.exe
    What Is ActivationUI.exe?
    ActivationUI.exe is a type of EXE file associated with SimCity developed by Electronic Arts, Inc. for the Windows Operating System. The latest known version of ActivationUI.exe is 1.0.0.0, which was produced for Windows. This EXE file carries a popularity rating of 1 stars and a security rating of "UNKNOWN".
    http://www.solvusoft.com/en/files/error-virus-removal/exe/windows/electronic-arts-inc/simcity/activationui-exe/
    The reference above suggests that the file may have been infected with a virus that your computer received. However, that is not certain. You should d a full virus scan.

    Logger

      Topic Starter


      Newbie

      • Experience: Familiar
      • OS: Windows 7
      Re: Programs keep randomly crashing
      « Reply #2 on: June 15, 2016, 11:13:26 AM »
      This is not a direct answer.
      The first item you listed was
      ActivationUI.exe
      Which leas to this:http://www.solvusoft.com/en/files/error-virus-removal/exe/windows/electronic-arts-inc/simcity/activationui-exe/
      The reference above suggests that the file may have been infected with a virus that your computer received. However, that is not certain. You should d a full virus scan.

      Thanks that fixed my issue literally dont know why i didnt think that it could have been a virus that fixed alot of other issues that my computer was having XD

      Geek-9pm


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      Re: Programs keep randomly crashing
      « Reply #3 on: June 18, 2016, 11:41:06 PM »
      Glad you got it diced.  :)