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Author Topic: Unhandled exception- Need help  (Read 3861 times)

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eljitman

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Windows 7
    Unhandled exception- Need help
    « on: July 18, 2016, 08:02:19 AM »
    Hello:
    I am trying to run a school application and I get an Unhanded exception x001607. I am using Windows 10 Pro.
    It was working fine until a couple of days ago. Now that I have to submit all my stuff, I am getting the error.
    I really need your help.
    Best regards,
    -j

    DaveLembke



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    Re: Unhandled exception- Need help
    « Reply #1 on: July 18, 2016, 08:38:51 AM »
    Which Application?

    Does this application support Windows 10?

    eljitman

      Topic Starter


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      Re: Unhandled exception- Need help
      « Reply #2 on: July 18, 2016, 08:49:29 AM »
      It is this application http://www.cem.umich.edu/Ioannou/strobosys/Stroboscope/stroboscope.htm
      It is used at my uni. I think it is developed in C++.
      It was working perfectly fine until a couple of days ago.

      DaveLembke



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      Re: Unhandled exception- Need help
      « Reply #3 on: July 18, 2016, 09:00:52 AM »
      Looks like the project was created in Visio 2002 .... Windows 10 has some issues with Visio 2002 after an update. More here: http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/windows-10-auto-updates-visio-2002-service-pack-2/2e862e1a-4f2b-44c0-97b9-9d70ab7ca570?auth=1

      Have you contacted the university to see if others are having this problem as well with that program and Windows 10? Maybe they have a known bug fix for this.

      If its broken from an update to Windows 10, you could get it to work like it did a few days ago if you restore to a previous recovery point when the software ran properly. Be sure to backup your data to an external backup device prior to rolling back to earlier restore point, but if its a Windows update that broke it and you can go back to a previous point before the update, then the software should work as it did prior to the update.

      eljitman

        Topic Starter


        Greenhorn

        • Experience: Beginner
        • OS: Windows 7
        Re: Unhandled exception- Need help
        « Reply #4 on: July 18, 2016, 09:03:27 AM »
        Oh I see. I am using Visio 2013.
        Seems like a recent update screwed it up.
        Thanks.

        eljitman

          Topic Starter


          Greenhorn

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          Re: Unhandled exception- Need help
          « Reply #5 on: July 18, 2016, 09:11:23 AM »
          Can't go back to a restore point, the computer does not give me the option.
          Seems like I will have to reset the pc and start from scratch.  :o

          patio

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          • Genius
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          Re: Unhandled exception- Need help
          « Reply #6 on: July 18, 2016, 09:32:52 AM »
          Kinda drastic...just uninstall Visio 2013...and install 2002
          " Anyone who goes to a psychiatrist should have his head examined. "

          eljitman

            Topic Starter


            Greenhorn

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            Re: Unhandled exception- Need help
            « Reply #7 on: July 18, 2016, 09:42:11 AM »
            Uninstalled the program and Visio 2013.
            Reinstalled Visio 2002 and the program, no luck.

            patio

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            Re: Unhandled exception- Need help
            « Reply #8 on: July 18, 2016, 11:18:26 AM »
            Do All These Steps Over Again...

            Note: The.exe has to be overwritten from the original install for it to run properly...Paragraph #4...
            " Anyone who goes to a psychiatrist should have his head examined. "

            eljitman

              Topic Starter


              Greenhorn

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              Re: Unhandled exception- Need help
              « Reply #9 on: July 19, 2016, 08:44:51 PM »
              Thank you for your help.
              It didn't work. I contacted the developer, waiting for the reply.