My Elements drive, wdbaau0010hbk-01, is only detected by Device Manager and nothing else. The light on the actual drive is flashing consistently. When I open Disk Management, the app freezes and I can't use it. I've tried Data Lifeguard and it won't load with the drive plugged in, as well. When I 'disable' the the drive in Device Manager, or uninstall the 'USB Mass Storage Device', Device manager freezes with both of those. The drive is not making any unusual sounds, it sounds normal. I've also tried it in another pc and the same issue remained. Please help me. Thank you.