Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.
This happens with IMAP mail. To purge deleted messages, do Edit-->Purge.
chicagojami..... By any chance ....did this issue start today after opening a E mail with a attachment ?dl65
chicagojami..... OK ....that was my concern .........dl65
Well this always happens on IMAP accounts, whether you can see it or not. If you don't want to see the messages marked for deletion, there's a suitable option on the View menu. On Outlook 2003, it's counter-intuitively hidden under View-->Arrange by-->Current View. (What genius at MS thought of that naivgation path? Bozos!) Bear in mind that the messages will remain on your ISP's server until they are explicitly deleted ("purged") unless your email client auto-deletes.This is all because of the way IMAP works. It's by design. Personally when I'm using Outlook and deleteing IMAP mail, I first hit DELETE, and then press Alt-E, Alt-S - that's the keyboard shortcut to purge. It's become a habit.
Don't know if the menu option is in exactly the same place, but it will definitely still be on the "view" menu. As to how it changed - possibly there's a keyboard shortcut to switch to this view and you accidentally hit it.