laptop touchpad

OK so I boot my laptop up today and  checked Device Manager to check my drivers becasue my touchpad wasn't working
Normally it shows up as "Microsoft PS/2 Mouse" under mice and pointing devices
However, it wasn't there
I selected show hidden devices and it shoed up with a yellow mark - "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"
I have tried "update driver" and it says it couldn't find a better match than the driver I already have installed
I've also tried uninstalling it, but then it asks for a reboot to complete installation and installs the driver again during the boot sequence, and it still doesn't work, same error code
No option to roll back driver
Any ideas or am I stuck with a dead touchpad?
I do have a warranty but last time I sent it back they reformatted it, I'd prefer to avoid this if possible as it's a pain to reinstall drivers, software and transfer documents (if I remember to back them up)

What OS?

Windows XP Pro

Try directing the search path to C:\windows\system32 when updating drivers.

If that doesn't work, download drivers from the laptop manufacturer's webpage.

I've tried directing the path to C:\windows\system32, C:\windows\system and C:\windows\drivercache
They all say there is no better match for the hardware
There are also no drivers on the manufacturer's website (http://www.evesham.com) - that's the first thing I tried

Try FN + F9 (you can toggle the touchpad on/off on some notebooks this way)
You can also check the BIOS to see if there is a setting to enable/disable the touchpad.
However, Code 24 usually means that either the hardware itself is bad or a new driver is needed.

Have checked the BIOS and there are very few options at all, none related to the touchpad
I had been looking for a while for a way to disable it, as when typing or playing games it annoys me, keeps moving my cursor around
However, there was no option to disable it even in Device Manager
FN+F9 is mute volume on my laptop
The other Fn+key controls are switch displays. brightness up/down, volume up/down, mute, sleep, num lock and scroll lock

If you are desperate enough you could try generic WinXP drivers from Synaptics.
If you still have no luck you will probably have to either send it back to evesham so they can install a new touchpad or go with a USB mouse.

I do have a USB mouse but I need the trackpad for when I'm on the move
I'll try the generic drivers, I suppose they can't hurt
If they don't work I'll email Evesham and see what they say
Thanks

No problem, I hope you get it all worked out.
Since it's still under warranty I would send it back to Evesham with specific instructions to not format it. Honestly, I don't see any reason why they would need to anyway just to replace a touchpad.

Actually it's just fixed itself
I tried it out of curiosity and it works all of a sudden
Didn't do anything else, it just works
Weird
Thanks anyway

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