You'd understand? I'd be offended if someone no longer wished to help me, truly, that is the right attitude.
Answer these questions:
1. Did you uninstall the offending virus scanner?
2. What other PC security is installed?
3. Did the mechanic who installed your home network leave any documents or notes? An SSID, shared key phrase, etc or can you find these in you router/ISP manual? They're important.
4. Go to start -> run and type cmd
- Type ping 192.168.1.1 and tell me if you get a time-out or a response. Repeat for 127.0.0.1, 204.228.150.3 and computerhope.com.
1. Yes
2. AVG

3. No, and the manuals are long gone.
4. "Could not connect to hos" or something like that.
I would also like to add that my firewall/internet conections ervice doesnt start up automatically.