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threejalapenos
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« on: November 17, 2007, 03:47:30 PM »

Someone from my original post at Networking told me to post the attached log here.

http://www.computerhope.com/forum/index.php/topic,46147.0.html <--(original post)

I also just tried to ping blocked websites using cmd and it said "Connection Timed Out"

[saving disk space - old attachment deleted by admin]
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Broni
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« Reply #1 on: November 17, 2007, 04:01:41 PM »

Let me take a look...
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Broni
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« Reply #2 on: November 17, 2007, 04:07:08 PM »

1. Your HJT log is basically clean. You may employ one "cosmetic" rather fix:
- O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

2. I can't see any firewall listed, unless you use Windows firewall.

3. Your IE version is outdated. I suspect some Windows updates missing. Run Windows updates.
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threejalapenos
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« Reply #3 on: November 17, 2007, 04:16:59 PM »

I don't get what you mean by "cosmetic" fix.   As for firewall, my Norton Security Online says it has a firewall running. I'm going to run updates now (lol i had it set to update at 1 AM so no wonder it never ran unless i stayed up)....but how does this help me with my problem?
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Broni
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« Reply #4 on: November 17, 2007, 04:52:41 PM »

Quote
I don't get what you mean by "cosmetic" fix.
I'm sorry for not being clear. There is nothing dangerous showing up in your HJT log. There is only one unnecessary entry:
- O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
Run HJT one more time, put a checkmark next to the above entry, and click on "Fix it" button. You're done.

Quote
As for firewall, my Norton Security Online says it has a firewall running.
Hmmm....I can see your Norton antivirus running, but not firewall.

Quote
how does this help me with my problem?
I can't tell you, it will. I've been trying to eliminate possible culprits.
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threejalapenos
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« Reply #5 on: November 17, 2007, 05:57:18 PM »

Ok, I deleted the unnecessary entry, updated Windows <---(took forever it needed a lot of stuff!) and made sure Norton Firewall was up...but the web pages are still blocked. ???
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Broni
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« Reply #6 on: November 17, 2007, 06:07:25 PM »

Two more things to try:
1. Get TCP Optimizer: http://www.speedguide.net/downloads.php
and see, if it helps.
2. Restart in Safe Mode, and see, if you can connect from there. Be quick, you have no protection in Safe Mode.
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threejalapenos
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« Reply #7 on: November 17, 2007, 06:14:23 PM »

1. Get TCP Optimizer: http://www.speedguide.net/downloads.php
and see, if it helps.

What do I do with this program? (it doesn't install or anything, it just opens.)
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Broni
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« Reply #8 on: November 17, 2007, 06:19:06 PM »

When you open it, you'll see a checkmark in "Current Settings".
Put a checkmark in "Optimal Settings".
Click "Apply changes" button.
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threejalapenos
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« Reply #9 on: November 17, 2007, 06:43:55 PM »

OK, I ran TCP Optimizer like you told me to, and tried to get to the websited in Safe Mode, but neither seems to have helped, because the websites are still blocked. Here's some other stuff I can think of, not sure how helpfull this is but...
 -Using a Linksys wireless router (this computer is connected through a cable to it though)

-I can reach the websites if I use an anonimyzer (I use the server 66.98.238.8 when I need to reach the blocked website) .

-If I try to ping the websites using the cmd command "ping xx.xx.xx.xx" it won't work (it says connection timed out). So I don't think the problem has to do with the browser.

-If I use a laptop to  connect to the router, the websites DO work on the laptop.

-The websites (off the top of my head) that don't work right now are ign.com, walmart.com, and billboard.com.  Billboard was the first one to go out, then a while later IGN, and recently Walmart went out as well (they didn't all get blocked at the same time, it happened one website at a time.)
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« Reply #10 on: November 17, 2007, 07:06:41 PM »

Quote
If I use a laptop to  connect to the router, the websites DO work on the laptop
Through hard connection, or wirelessly?

Also, bypass router, and connect your desktop straight to your modem. Try Normal. and Safe Mode.
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threejalapenos
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« Reply #11 on: November 17, 2007, 07:19:33 PM »

I connect the laptop wirelessly.  I also just bypassed the router, but it killed my connection completely.
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Broni
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« Reply #12 on: November 17, 2007, 07:47:07 PM »

You didn't do it with computer on, did you?
If so, turn your computer off, disconnect modem from power source for 30 sec, plug it back in, restart computer, and try again.
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Soviet_Genius
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« Reply #13 on: November 18, 2007, 09:09:07 AM »

Maybe norton is just blocking the websites?
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Broni
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« Reply #14 on: November 18, 2007, 12:22:27 PM »

Quote
Maybe norton is just blocking the websites?
He tried Safe Mode. It didn't work.
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