Computer Hope Mcafee Siteadvisor rating

[Computer Hope Admin]

I'd like to first thank Calum and Kip for bringing this to my attention.

CH has been given a yellow rating by Mcafee Siteadvisor due to a download.
Check it out - http://www.siteadvisor.com/sites/computerhope.com/downloads/1859945/
Just thought you might want to know, not sure if their rating is accurate but I doubt it this time.

I looked into this, downloaded the file they claimed was infected and ran through multiple different scans and came up with nothing. Makes me a little less willing to suggested a product like this that is falsely accusing Computer Hope of being an unsafe destination. However, that being said in case anyone is worried Computer Hope is 100% safe. I've attempted to contact McAfee, but who know what if anything will be done. This file has been on Computer Hope easily 5+ years I'd guesstimate around 7-8 years. Which makes this claim even more outrageous.

[stevejohnson1958]

I had posted that as a heads up...didn't know it had been brought up before.

I had the same problem with Site Advisor as well...

Took them long enough to fix the problem.

[Broni]

A screenshot from McAfee Site Advisor about ComputerHope:



Nathan posted his comment:

I'm the owner and WebMaster of Computer Hope and although McAfee claims that one of the files (mscdx221.exe) is infected with a Trojan I strongly believe they're mistaken after running this file through multiple different scanners and having this file on the server for over five years. Computer Hope is a safe and friendly space for all Internet users of all ages.

I think, all of us should post there.

link: http://www.siteadvisor.com/sites/computerhope.com?ref=safe&client_ver=FF_26.6_6269&locale=en-US&premium=false&client_type=FF&aff_id=0

[Broni]

I wasn't aware of this thread, and I started new topic about it at The Bar.

[Computer Hope Admin]

I saw the post in the Bar about this and as you have already done. I'd appreciate everyone to make comments and/or complain to McAfee. I sent them an e-mail but they just sent back a traditional template e-mail. 

I found it funny how the Trojan they're reporting copies a few files to some directory (which they indicated this file doesn't do) and also modifies the registry AGAIN something this file doesn't do.

Sigh..

[Broni]

I posted a comment.

[patio]

Done.
Thanx for the heads up...

[Broni]

From the tons of replies, I can see how many people care....oh, well.

Hey patio, I just raised your hand. Did you feel it?

[evilfantasy]

VirusTotal Results

Note: VirusTotal includes a scan by the McAfee virus scanning engine. It found nothing.

----------

VirusChief Results

Antivir: Nothing found
ArcaVir: Nothing found
Avast: Nothing found
AVG: Nothing found
BitDefender: Nothing found
F-Prot: Nothing found
Norman: Nothing found
Rising: Nothing found
VirusBlokAda32: Nothing found
VirusBuster: Nothing found

Report overview
Scanned by viruschief.com

----------

Jotti's malware scan

Scan taken on 04 Jul 2008 03:40:39 (GMT)

A-Squared     Found nothing
AntiVir    Found nothing
ArcaVir    Found nothing
Avast    Found nothing
AVG Antivirus    Found nothing
BitDefender    Found nothing
ClamAV    Found nothing
CPsecure    Found nothing
Dr.Web    Found nothing
F-Prot Antivirus    Found nothing
F-Secure Anti-Virus    Found nothing
Fortinet    Found nothing
Ikarus    Found nothing
Kaspersky Anti-Virus    Found nothing
NOD32    Found nothing
Norman Virus Control    Found nothing
Panda Antivirus    Found nothing
Sophos Antivirus    Found nothing
VirusBuster    Found nothing
VBA32    Found nothing

[Computer Hope Admin]

Thanks for everyone who's made a comment on this. I've said "yes" to each of your posts as being helpful. I also merged the topics since two were going and one was going in Don's which not all members can see.

I did receive the below response e-mail from McAfee.

Hello,


Thank you for contacting us and your interest in SiteAdvisor.

SiteAdvisor engineers will look into your issue, and will issue a change if it is deemed appropriate.

Thank you for your patience during this process.
 
 
Sincerely,

Jim
Avert Services
McAfee SiteAdvisor

[Broni]

Judging from Saviour's site similar experience, it may take about a month before those morons will react.

[Broni]

Wait a second....where is my Merge button?

[Computer Hope Admin]

If you and/or other malware specialists believe it's necessary it could be added.

[Broni]

It'd be great. I posted about it another day. From time to time, I see topic, which should be merged.

[stevejohnson1958]

Yes, Nathan...

As Broni stated, I had an issue with McAfee's Site Advisor, as well.  It took a while for them to fix the issue, but I have since overhauled the site, so McAfee doesn't even have a rating for me yet.

I submitted my site to them for review, weeks ago, but they still haven't reviewed it.

Problem is...they take entirely too long when it comes to fixing an issue that shouldn't have evolved in the first place.

I had started a thread about this one file, just as a heads up, but since it was already brought to your attention...I deleted it.

I will go to Site Advisor...and put in my two cents...not that it'll make things go any faster...

It can't hurt...