firewall and spyware.

[Malware Removal Specialist]

What did you do just prior to this popup?

http://support.microsoft.com/kb/310560

Just what you said and then rebooted.

Oh and also I had deselected in add/remove the zone alarm toolbar.

What do I do?

[Malware Removal Specialist]

You have to give me time to reply....

After what step. HijackThis or the Java?

Have you used Msconfig?

Select Normal Startup mode.

Sorry I was panicking.

Used msconfig earlier in the day to put a tick against teatime but when I got the below message I put it back to normal start up mode.

Then when I did all of what you said which was the trend thingy and the hijack I rebooted. I have not done the java thing yet.

After rebooting I got that message again.

[Malware Removal Specialist]

Select Normal Startup Mode. Any time you change settings with Msconfig you will get that message.

OK have put it back into normal and rebooted ....again.  LOL

I will do the java and c.c. cleaner thing tomorrow don't think I can cope with anymore tonight I am exhausted !!!!!

Just one final query. I used msconfig to remove msn messenger from popping up every time the puter starts up as my son downloaded it plus xfire. So how do I stop them  popping up as I want them to just be there if and when needed.

[Malware Removal Specialist]

For a good Startup Manager open CCleaner then click Tools > Startup.

Click anything you don't want to run at startup then click Delete.

Msconfig is meant to be used for diagnosing problems. Using CCleaner will remove the startup from the Registry and cause less problems.

Oh I see, thank you very much.

I cannot tell you how much I appreciate your patience and help.

I only found this forum when I did a google search and didn't know if it was UK or just US.

I will certainly do the rest of what you have advised tomorrow after work.

Once again many many thanks you are a hun. Jill xxx

[Malware Removal Specialist]

We have members from all over the world so you never know where the person you are talking to is from.

Let me know if you have any more questions.