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Idaho
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« Reply #30 on: September 16, 2008, 02:41:45 PM »

Good Morning !,
  Last night I got through the first step,I deleted all the yahoo stuff I could find,except one IM file that I could not delete,It was late so I turned off my system for the night,fired it up this am and no Yahoo IM bugging to to log in ( this is a good thing !!!) decided to continue with your instructions,got to "name restore point click create/ wait for the restore point to be created then click close", at this place It asks for a restore point ??  Date ?? Ok please bare with me for a moment,back on 8/31
(computer hope forum) I did the restore feature I picked a random date 8/1 or ?? and was able to download spyware doctor,that is also when the Yahoo IM would not go away,and the beginning of more problems,I don't want to mess things up here, so should I type in a date of say 9/13 ???
 Thanks
best Victor
 
PS I got an e-mail from PC tools/S D that they are going to give me a refund within 10 days,My request was not mean or disrespectful,I just laid out the facts by date and time and said my request was justified.  Will See !!
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drmsucks
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« Reply #31 on: September 16, 2008, 05:15:41 PM »

Idaho - Looks like you are making progress!

Ok, I assume that you, in fact, created a Restore Point. In that case, you should only be asked for a name - the date and time will be supplied automatically. Double check to make certain that you are not trying to "restore to a date & time." On the opening screen, click "Create Restore Point."
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Idaho
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« Reply #32 on: September 16, 2008, 05:32:41 PM »

 Hi there
 maybe I wasn't clear enough  @ "restore point discription" what do I type in
  1) a random date  ?
  2) A name ?
 3) or ???

  Thanks agian for all your help
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drmsucks
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« Reply #33 on: September 16, 2008, 05:34:38 PM »

A name - anything so that you'll recognize it in the event that you need to restore back to it.
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Idaho
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« Reply #34 on: September 16, 2008, 05:42:06 PM »

  Ok thanks again will press now and let you know
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Idaho
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« Reply #35 on: September 16, 2008, 05:55:03 PM »

   There was no Yahoo folder or icon listed,I guess all the other stuff I/we did fixed it  ? Since I didn't get the Yahoo log in this morning at start up and the Icon on the lower right side of my screen is gone as well,I was planning on loading spyblaster now

  Thanks again
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drmsucks
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« Reply #36 on: September 16, 2008, 06:03:53 PM »

Ok - did you try to enter the Windows registry after setting the new Restore Point?

SpywareBlaster is a good, safe program that you won't even know is there. Follow my instructions to update it and to enable protection.
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Idaho
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« Reply #37 on: September 16, 2008, 06:25:38 PM »

did you try to enter the Windows registry after setting the new Restore Point?
  ?? no and where is windows registry located,do I need to do this ??
 I'm so sorry for all the questions,as I noted a while back I have used computers for years but never fixed them,when I was still working I had a computer tec person available to take care of any problems

thanks again
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drmsucks
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« Reply #38 on: September 16, 2008, 09:31:31 PM »

Let's skip the registry part.

Unless you say otherwise, I think that we're done!

Best of luck!
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Idaho
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« Reply #39 on: September 17, 2008, 06:21:57 AM »

Again I wish to thank you and everyone else here at this forum for all the help
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drmsucks
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« Reply #40 on: September 17, 2008, 09:35:52 AM »

We'll keep the light on for ya :)
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Idaho
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« Reply #41 on: September 18, 2008, 10:35:14 AM »

 Good Morning all, I just wanted to let you folks know that I recieved a full refund on my purchase of Spyware Doctor,and thanks to"drmsucks" my system is working great
  Best to all !

 ;D
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drmsucks
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« Reply #42 on: September 18, 2008, 12:07:42 PM »

Glad that you got your money back - when you recover from this episode and are ready to add some memory, post back :)
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patio
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« Reply #43 on: September 18, 2008, 04:55:35 PM »

Nice Job drm....
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