DVD drive problem

  Hello  , I have the same problem and I was searching on the internet solutions and I found this forum . My father told me 1-2 weeks ago that he was trying to watch a movie , but the DVD drive wouldn't read the DVD . Today I tryed to some DVDs . I inserted the DVDs in the DVD drive , it spined and then it stoped . I tryed another one , another one ... Why isn't it reading them ? I don't think it's a problem with the computer because  I have a CD drive and it works normally and its much more older than the DVD drive .The DVD is an LG one

 Can someone help me ?

What exactly happens when you place a DVD in the drive?

What program are you using to play the disk? (Windows media player, Real player, Nero,etc...)

[Global Moderator]

Is this the first time you have had this problem?

Also, can you confirm it is a DVD Drive?

What is the model of your computer?

 It's the first time this hapens to me . I take a DVD which contains some programs , games , movie etc . and I want to use Wat's on it . I put the DVD in the drive . It starts to spin , and then it stopes . When I go to " my computer " it's like I don't have any DVD inside . My computer is made by CIM or GIM computers . Its 5 years old ( i think ) .
 
 And yes , I can confirm its a DVD drive 

[Global Moderator]

5 years old....Hmmmmm.....

For a CD/DVD Drive, usually the first thing that starts to fail due to age is the DVD Reading Capability.

Can you get into Device Manager and check to see if there are any Yellow Question Marks or Exclamation Marks?

 Shure , il go and see . The DVD drive is 1-2 years old .


 ... after 5 min ...


 I found the folder "Device Manager " and inside I have 7 things :
 - 1 folder " Loc "
 - a dll "custom.dll "
 - dpinst ( driver package installer )
 - dpinst64
 - msgrdvmn ( windows live mesenger device )
 - WLPhoneCV ( security catalog )
 - WLPhoneCV ( setup information )

 Did I go somewere else ? 

Did I go somewere else ?

Yes.
Go Start>Run, type in:
devmgmt.msc
Click OK.

It's the first time this hapens to me . I take a DVD which contains some programs , games , movie etc . and I want to use Wat's on it . I put the DVD in the drive . It starts to spin , and then it stopes . When I go to " my computer " it's like I don't have any DVD inside . My computer is made by CIM or GIM computers . Its 5 years old ( i think ) .
 
 And yes , I can confirm its a DVD drive 

When you go into "My Computer" does the drive's letter still appear? (D,G,F,E)

 The Drive's letter still apear . And what am I gona do in Device Manager ?

Do you see any yellow "?" or "!" or a red "x" in device manager?

 Yes , I see yellow " ? " ( question marks ) .

[Global Moderator]

What are the question marks representing? (what does it say they are)

  It's like this :

  - ? other devices
      - ? multimedia controller
      - ? multimedia video controller

[Global Moderator]

When you right click either of them, is there an option to Update or Install or something?
If so, click it to install the drivers.

 Ok , I right clicked them and then I clicked " update " . The wizard started searching , and then ( after 1-2 min ) a message appeared sayng : the wizard can not find the necessary hardware

 I think it would be easyer if we talked on MSN or yahoo! , don't you think ?

[Global Moderator]

I think we should just leave it on the forums, partly because I'm not sure what to do next. 

the wizard can not find the necessary hardware

I am not sure but you may want to turn off the computer, open the case, unplug your DVD Drive and then replug it and see how that goes.

 Oh , ok


 - after 10 min -

 Great new ! I t works . All it needed was a to be unpluged and repluged

 Thanks for helping me , if i have other problems , il know were to come !

[Global Moderator]

Congrats!
Glad you got it working. 

If you need anything else, you know where to find us. 

MY CD ROM DOESNT READ THE DISK,BUT I HEAR IT RUNNING THO?

[Global Moderator]

MY CD ROM DOESNT READ THE DISK,BUT I HEAR IT RUNNING THO?

Please start your own topic here:
http://www.computerhope.com/forum/index.php?action=post;board=5.0

Also, look here:
http://www.computerhope.com/forum/index.php/topic,33586.html