virus, trojans, malware oh my....

downloaded it, unzipped it, dbl click it, same error mesg.

[Malware Removal Specialist]

Try restarting the computer and launching it again.

no dice, same problem, im headed to bed as i have to get up in 4hrs. but ill be back tonight after work to try again, but on the bright side the comp is running 99% better than it was before you started helping me, thanks for everything man.

[Malware Removal Specialist]

OK. Don't know what might be blocking it. Delete OTMoveIt2, OTCleanIt, OTViewIt and The Avenger from the desktop. Then go on with the rest of the instructions.

I am going to sign off pretty quick also. You might want to wait on the Kaspersky scan as it takes an hour to run at the Least.

See you tomorrow....

After 2hrs here we go again!

[recovering disk space -- attachment deleted by admin]

[Malware Removal Specialist]

Yes but we are getting closer to the end!

I had you delete the Avenger but we need it again.

Note: the below instructions were created specifically for this user. If you are not this user, DO NOT follow these directions as they could damage the workings of your system

Now download The Avenger by Swandog46 and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your Desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
  
• Copy everything in the Code box below, and paste it into the Input script here window:

Code: [Select]

Comment:

Files to delete:
C:\WINDOWS\SYSTEM32\discpci.exe
C:\WINDOWS\SYSTEM32\smbt.exe

• Now click the Execute button.
  
• Click Yes to the prompt to confirm you want to execute.
  
• Click Yes to the "Reboot now?" question that will appear when Avenger finishes running.
  
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will pop-up for you to view when you login after reboot.

• Add the Avenger log in your next post.

Avenger

[recovering disk space -- attachment deleted by admin]

[Malware Removal Specialist]

Please run The Avenger again and enter this line:

C:\WINDOWS\SYSTEM32\discpci.exe

after i imput the line Avenger comes up with this     
error:invalid  script. A valid script must begin with a command directive. Aborting execution!

Code: [Select]

Comment:

Files to delete:
C:\WINDOWS\SYSTEM32\discpci.exe


[Malware Removal Specialist]

Open the attachment at the bottom of this post and save it to your desktop.

It will be named avenger.txt

Open The Avenger and click the folder icon

Locate the file you just saved to the desktop and double click it.

Now click Execute.

Post the log from Avenger.



[recovering disk space -- attachment deleted by admin]

avenger


[recovering disk space -- attachment deleted by admin]

[Malware Removal Specialist]

How is the computer now?

seems to be running as fast as 512mb will let it (gonna have to upgrade that for her)
now i got a lot of logs and programs to clean up. any special instructions for them?

[Malware Removal Specialist]

Try to run this one more time.

Download OTCleanIt.exe and save it to your Desktop.

• Double-click OTCleanIt.exe.
  
• Click the CleanUp! button.
  
• Select Yes when the "Begin cleanup Process?" prompt appears.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes, if not delete it yourself.

.
----------

If thay doesn't run then you can delete all of the logs and The Avenger. Hopefully it will run this time as it will remove all of the specialized tools we have used.

Will post final instructions in a minute...