Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Computer shuts itself down when it connects to the internet  (Read 1635 times)

0 Members and 1 Guest are viewing this topic.

temurik

    Topic Starter


    Greenhorn

    Computer shuts itself down when it connects to the internet
    « on: September 27, 2008, 07:29:07 AM »
    Help please !

    Each time I try to connect to the internet via a WiFi connection, it immediately shuts itself down. It also shuts down automatically every time I try to use the cmd dos prompt (start>run...)

    I can use the computer for as long as I like provided I don't do either of the above, so i'm sure it's not an overheating issue or anything like that.

    I've tried reading up on some sites for fixes and it sounded like I had the sasser worm, but I've downloaded some software to scan for it and it found nothing, the same went for Blaster worm.

    Anyway, any help wound be greatly appreciated!  ;D

    Carbon Dudeoxide

    • Global Moderator

    • Mastermind
    • Thanked: 166
      • Yes
      • Yes
      • Yes
    • Certifications: List
    • Computer: Specs
    • Experience: Expert
    • OS: Windows 7
    Re: Computer shuts itself down when it connects to the internet
    « Reply #1 on: September 27, 2008, 08:20:18 AM »
    If you suspect a virus, I suggest starting here:
    http://www.computerhope.com/forum/index.php/topic,46313.0.html

    Post the three logs and our Malware Specialists will assist you. ;)

    temurik

      Topic Starter


      Greenhorn

      Re: Computer shuts itself down when it connects to the internet
      « Reply #2 on: September 27, 2008, 09:26:16 AM »
      Thanks a lot, will get on it right away :)

      Carbon Dudeoxide

      • Global Moderator

      • Mastermind
      • Thanked: 166
        • Yes
        • Yes
        • Yes
      • Certifications: List
      • Computer: Specs
      • Experience: Expert
      • OS: Windows 7
      Re: Computer shuts itself down when it connects to the internet
      « Reply #3 on: September 27, 2008, 09:27:04 AM »
      Good Luck!

      In the mean time, I will move this to the Computer Virus and Spyware Section.

      temurik

        Topic Starter


        Greenhorn

        Re: Computer shuts itself down when it connects to the internet
        « Reply #4 on: September 28, 2008, 07:30:59 AM »
        Sorry for the delay, I had to buy a pen drive to transfer the logs between the infected computer and laptop since I can't get onto the internet on the other.

        I forgot to mention it before, but I already formatted my hard drive and re-installed windows.

        Thanks again in advance.

        Logs as follows:

        Superantispyware

        SUPERAntiSpyware Scan Log
        http://www.superantispyware.com

        Generated 09/28/2008 at 02:24 PM

        Application Version : 4.21.1004

        Core Rules Database Version : 3555
        Trace Rules Database Version: 1543

        Scan type       : Complete Scan
        Total Scan Time : 00:03:27

        Memory items scanned      : 314
        Memory threats detected   : 0
        Registry items scanned    : 3000
        Registry threats detected : 0
        File items scanned        : 6358
        File threats detected     : 0


        Malwarebytes

        Malwarebytes' Anti-Malware 1.27
        Database version: 1127
        Windows 5.1.2600 Service Pack 2

        9/28/2008 2:27:00 PM
        mbam-log-2008-09-28 (14-27-00).txt

        Scan type: Full Scan (C:\|)
        Objects scanned: 40949
        Time elapsed: 1 minute(s), 29 second(s)

        Memory Processes Infected: 0
        Memory Modules Infected: 0
        Registry Keys Infected: 0
        Registry Values Infected: 0
        Registry Data Items Infected: 0
        Folders Infected: 0
        Files Infected: 0

        Memory Processes Infected:
        (No malicious items detected)

        Memory Modules Infected:
        (No malicious items detected)

        Registry Keys Infected:
        (No malicious items detected)

        Registry Values Infected:
        (No malicious items detected)

        Registry Data Items Infected:
        (No malicious items detected)

        Folders Infected:
        (No malicious items detected)

        Files Infected:
        (No malicious items detected)


        HijackThis

        Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 2:27:58 PM, on 9/28/2008
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        C:\Program Files\Alwil Software\Avast4\ashServ.exe
        C:\WINDOWS\Explorer.EXE
        C:\WINDOWS\system32\spoolsv.exe
        C:\WINDOWS\system32\nvsvc32.exe
        C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
        C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
        C:\Program Files\btbb_wcm\McciTrayApp.exe
        C:\WINDOWS\system32\RUNDLL32.EXE
        C:\WINDOWS\RTHDCPL.EXE
        C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
        C:\Program Files\RALINK\Common\RaUI.exe
        C:\WINDOWS\system32\wscntfy.exe
        C:\WINDOWS\system32\wpabaln.exe
        C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ptec/defaults/sb/*http://www.yahoo.com/search/ie.html
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ptec/defaults/sp/*http://www.yahoo.com
        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
        R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ptec/defaults/su/*http://www.yahoo.com
        R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
        R3 - URLSearchHook: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
        O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
        O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_6_2_0.dll
        O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
        O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
        O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
        O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
        O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
        O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
        O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\RALINK\Common\RaUI.exe
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
        O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
        O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
        O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
        O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
        O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

        --
        End of file - 4055 bytes

        evilfantasy

        • Malware Removal Specialist
        • Moderator


        • Genius
        • Calm like a bomb
        • Thanked: 482
          • evilfantasy's blog
        • Experience: Beginner
        • OS: Windows 7
        Re: Computer shuts itself down when it connects to the internet
        « Reply #5 on: September 28, 2008, 03:42:03 PM »
        Nothing indicating a malware problem.

        I suggest making a new topic in the Windows forum here at Computer Hope.

        temurik

          Topic Starter


          Greenhorn

          Re: Computer shuts itself down when it connects to the internet
          « Reply #6 on: September 29, 2008, 10:57:09 AM »
          Will do. Thanks a lot for looking into it :)

          tazzy



            Greenhorn
            Re: Computer shuts itself down when it connects to the internet
            « Reply #7 on: October 02, 2008, 09:33:04 PM »
            I saw a thing on youtube that teaches people to go into your settings and change you icons and put shut down computer in place of your IE if you have pranksters you might consider that.
            Tazzy