ReImage.com - be aware

[Broni]

http://reimage.com/

An online tool that automatically repairs Windows XP systems leaving user data intact

Apparently, new technology, straight from Israel. Not free, of course. The scan is free, and then, they want to charge you $65 for 1 computer repair.

Amazingly, when you Google for reviews: http://www.google.com/search?hl=en&q=reimage&btnG=Google+Search&aq=f&oq=, it's getting very positive reviews, ranging from www.pcmag.com to www.technibble.com (I posted a comment at the last site).

Well, I gave it a spin on my XP installation....
I must say, it's pretty pristine installation with ZERO problems.

Reimage started with installing ActiveX applet, which was expected. But during its run, it kept installing other modules, some of which wanted to become startup processes. This, I really didn't like, and I blocked those attempts with my firewall.
The whole scan took about 10 minutes.
During the scan, which includes security scan, it defined one of my Online Armor firewall file (oaevent.dll) as a trojan!
Here are the final results:



...which are simply ridiculous.
1. The computer is perfectly clean, not "RIDDLED with malicious software..."
2. The computer never experienced a single crash.
3. Since it's almost pristine installation, there are no slowdowns, and it's in almost exact state as "when PC was first purchased".
4. Calling my computer "dysfunctional" is....I don't want to use any bad word here.

Said that, I have only one word for "Reimage" - SCAM!

<Admin edit notes> I edited this post at the request of Broni to fix the broken image.

[Carbon Dudeoxide]

Review for a scam? Heh, that's a new one. Thanks for the heads-up.

[Broni]

I just wanted to make sure nobody falls for it.

[Dias de verano]

Straight from Israel... does anyone remember Imesh? Peer to peer software like Limewire, but with trojans and spyware built in.

[Ironman]

Why need that when you have Computer Hope.com  !

[BC_Programmer]

Why need that when you have Computer Hope.com  !

because computerhope doesn't have trojans and viruses, silly. (I'm sure somebody wants them. Couldn't say who.. masochists, I guess.)

[Dias de verano]

And if you have an Arabic name it blows you up! 

[BC_Programmer]

And if you have an Arabic name it blows you up! 

that's why Saladin went on his campaigns, actually. It was all because he kept getting blown up when he tried to join computerhope.

[Dias de verano]

And if you have an Arabic name it blows you up! 

that's why Saladin went on his campaigns, actually. It was all because he kept getting blown up when he tried to join computerhope.

I meant the Israeli web site.

[BC_Programmer]

And if you have an Arabic name it blows you up! 

that's why Saladin went on his campaigns, actually. It was all because he kept getting blown up when he tried to join computerhope.

I meant the Israeli web site.

I know, I'm just trying on a different interpretation.

[Ironman]

Suleiman is a cooler name....

[BC_Programmer]

Suleiman is a cooler name....

what?

[NicholasBlack]

http://reimage.com/

An online tool that automatically repairs Windows XP systems leaving user data intact

Apparently, new technology, straight from Israel. Not free, of course. The scan is free, and then, they want to charge you $65 for 1 computer repair.

Amazingly, when you Google for reviews: http://www.google.com/search?hl=en&q=reimage&btnG=Google+Search&aq=f&oq=, it's getting very positive reviews, ranging from www.pcmag.com to www.technibble.com (I posted a comment at the last site).

Well, I gave it a spin on my XP installation....
I must say, it's pretty pristine installation with ZERO problems.

Reimage started with installing ActiveX applet, which was expected. But during its run, it kept installing other modules, some of which wanted to become startup processes. This, I really didn't like, and I blocked those attempts with my firewall.
The whole scan took about 10 minutes.
During the scan, which includes security scan, it defined one of my Online Armor firewall file (oaevent.dll) as a trojan!
Here are the final results:



...which are simply ridiculous.
1. The computer is perfectly clean, not "RIDDLED with malicious software..."
2. The computer never experienced a single crash.
3. Since it's almost pristine installation, there are no slowdowns, and it's in almost exact state as "when PC was first purchased".
4. Calling my computer "dysfunctional" is....I don't want to use any bad word here.

Said that, I have only one word for "Reimage" - SCAM!

Dear Broni,

Reimage is a brand new technology and we are still working on perfecting it. No scam software will have its contact details, phone number and venture capital backing it visible. We would appreciate it if you have reported this bug to us rather than opting to criticize the product and our Company using such a loaded word as "scam". We would like to invite you, and other users, to try out a free repair and if you think something is missing we would appreciate the feedback (contact me to apply, email attached below). We have a money back guarantee which we enforce diligently.

We also use a public feedback mechanism where all users can post their experiences and suggestions: http://reimage.uservoice.com/.

Sincerely,

Nicholas Black
Marketing Director
www.reimage.com
nico at reimage dot com
Office: +972 (3) 575-9-757 x104
Mobile: +972 (54) 250-9-777
Fax: +972 (3) 521-2-361

[evilfantasy]

Welcome to CH Nicholas and thanks for taking the time to join up and respond.

[Broni]

Thank you for your reply, but unfortunately, I can't change my mind about your product, based on my experience.
I'm afraid, you didn't read my carefully enough.
Thankfully, I'm not a computer newbie, so I know for the fact, that my computer is NOT "RIDDLED with malicious software", there are NOT "occasional crashes, and unexpected restarts, not to mention, being called "disfunctional".
IF I was a newbie, there is a good chance, I'd have fallen for such a scary sentence, and I could have come up with $65.
For what? For nothing.
In my books, it's a scam.