Thank you for your reply, but unfortunately, I can't change my mind about your product, based on my experience.
I'm afraid, you didn't read my carefully enough.
Thankfully, I'm not a computer newbie, so I know for the fact, that my computer is NOT "RIDDLED with malicious software", there are NOT "occasional crashes, and unexpected restarts, not to mention, being called "disfunctional".
IF I was a newbie, there is a good chance, I'd have fallen for such a scary sentence, and I could have come up with $65.
For what? For nothing.
In my books, it's a scam.
Thanks Broni for your valuable feedback. It's valuable to us to get live feedback from our customers and from those who try out our product. Based on your feedback we will:
1. Review the use of language (also dysfunctional can also simply allude to MSFT updates that hinder the PCs performance).
2. See why there could have been a wrongful diagnosis of your image (is there any way you could send it to us?).
3. Also, there is no "falling" for anything in the process. If you are unsatisfied with the repair (AKA, think that after the repair your diagnosis was wrong) we have a money back guarantee. What you are referring to is a single experience you had of what, it sounds like, a bad diagnosis (even the best known software can fail, as you know - thats we guarantee either satisfaction or money back).
I would encourage the rest of the forum to also provide feedback on the language and potential bugs so we can improve the product. This is an ongoing process in which we strive to perfect and improve it.
Actually, if you are a repair professional you could join our Beta program to help us in your improvement efforts...
Please let me know if you, or other professionals, would like to rise to the challenge and help us in our development.
nico at reimage dot com
Office: +972 (3) 575-9-757 x104
Mobile: +972 (54) 250-9-777
Fax: +972 (3) 521-2-361