some1 says i am infected

OK i posts this in the microsoft section. i get a pop up on the bottom right corner windows is not genuine and i cant upgrade my virus protection. and when i go to control panel, add remove program. all my program's are not the same all code looking style. here is an example: CardRd81, CCScore, CR2, ESSBrwr. are on top 4 of my list have no clue what it is and there is a long list all coded like that. and i am unable to delete them. can someone help me please.

[Global Moderator]

Quick question: Is this a genuine version of Windows?

Start here:
http://www.computerhope.com/forum/index.php/topic,46313.0.html

well i dont know if i have it so i clicked and tried to download and said i have invalid key number. but what i have is microsoft xp professional with publisher version 2002.

[Global Moderator]

Come here and validate windows:
http://www.microsoft.com/genuine/validate/ValidateNow.aspx?displaylang=en

Post back with results.

ok this is what it said.
This copy of Windows did not pass genuine validation.
The product key found on this computer is a Volume License Key (VLK) that has been blocked.

OK i read what that means. we got this computer from the office that my wife worked at. now its been a few years since i have used this computer, last time i used it, it was working good but now it has this pop up problem saying it is not genuine. and it is not stolen or should not be reported lost. we have the windows CD but i cant remove this windows xp. to reinstall

so what do i do know. i have the cd to reinstall is that possible?i know it was from a corperate windows version do i get a hold of them and ask what to do or what. they gave me the disk with the computer i am stuck here.

ok did you leave me helper?

ok this is what it said.
This copy of Windows did not pass genuine validation.
The product key found on this computer is a Volume License Key (VLK) that has been blocked.

as far as Microsoft is concerned, the version of XP you have is pirated.

Until you can get a known Genuine key/CD, you're going to have to live with the pop-ups; however the add/remove programs problem I don't think is related.



basically, what happened is the company bought the Volume License Key. Somebody else at the company took that key and posted it on the net. Microsoft discovered the posted key and blacklisted the key in it's next update.

It sucks, since you haven't actually done anything wrong; but Microsoft considers your copy pirated.


In any case- what Anti-virus program are you using that won't update?

avg was on here the old version and i cant upgrade to the 8.0 what i done so far was down loaded firefox from there i downloaded antivir personal. and ran scan 62 detections scanned. i know 58 were TD/Dropper.GEN, 2  TR/Crypt.xpack.GEN,(i have no idea what this one is called) 
 Begin scan in 'C:\'
C:\pagefile.sys
    [WARNING]   The file could not be opened!
C:\$VAULT$.AVG\00000001.FIL
   

• Archive type: HIDDEN

    --> FIL\\\?\C:\$VAULT$.AVG\00000001.FIL
      [DETECTION] Contains recognition pattern of the WORM/Lovsan.F.1 worm
    [NOTE]      The file was moved to '49a46878.qua'!
TR/Dagonit.INF    was the last one.

HERE IS ANOTHER QUESTION ABOUT MY NOT GENUINE PROBLEM. SO I HAVE ANOTHER COMPUTER LENOVO I GOT FROM TELUS WHICH WAS A BIG MISTAKE. NOW THAT COMPUTER CAME WITH VISTA. CAN I TAKE THAT AND LOAD IT TO THIS COMPUTER? INSTEAD OF GOING OUT TO BUYING ANOTHER WINDOWS CD? AND HOW DO I GET IT DONE.?

HERE IS ANOTHER QUESTION ABOUT MY NOT GENUINE PROBLEM. SO I HAVE ANOTHER COMPUTER LENOVO I GOT FROM TELUS WHICH WAS A BIG MISTAKE. NOW THAT COMPUTER CAME WITH VISTA. CAN I TAKE THAT AND LOAD IT TO THIS COMPUTER? INSTEAD OF GOING OUT TO BUYING ANOTHER WINDOWS CD? AND HOW DO I GET IT DONE.?

you would have to remove the operating system from the other computer. I believe the license terms state you cannot have the same copy of windows loaded on more then one machine.

Start here:
http://www.computerhope.com/forum/index.php/topic,46313.0.html

You haven't done that yet... 

its out of order, it is messed up. wont start at all. does that count or maybe i can get in contact with microsoft and ask them to cancel it on that pc?

You can still use windows even if it isn't 'genuine' you just won't be able to get windows updates. If you have an infection issue follow the steps in that link.
However if you are going to carry on using your OS without updates then their will be a few security issues not much you can do about that and I doubt it's anything major (not sure).
I would use a different web browser other than an out of date Internet Explorer though if you aren't already. how about Firefox? http://www.firefox.com