system recovery

my laptop keeps shutting down and hitting problems that dont make sense!! think some parts of the system registry have been removed or are failing in some way. want to recover the laptop using the recovery disk provided but dont believe the disk is loading properly and not allowing me to run the disk please help!!

when disk is installed it comes up in the E drive with just showing the programs that the disk contains and from there i cannot load any!!!

hi i have had to recover my computer today and i pressed r on the first screen when it starts up to start the system recovery it does that onmy desktop and my laptop it may not be the right one for you though but still give it a go

More info needed in order to issue any advice.

You need to BOOT to the recovery CD. Change your boot order in BIOS and save changes.