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Author Topic: long starting time, high CPU usage with AAWservice.exe & avgrsx.exe on startup  (Read 9352 times)

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Glenski

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    Allan,
    Ah, I see.  Well, it is a minor pain to boot up and update either one just to run a scan.  Do you see any problems if I have both of them "resident"?  I have Spybot resident and scan with that every week or 2.

    CPU usage.
    I think things may have calmed down since I installed Avast and removed Ad Aware.  Previously, at least one AVG file and Ad Aware file were sucking CPU usage.  Now, here is what I see.

    I have Gmail open and this page open while looking at the task manager, just so you know.

    System Idle Process -- usually around 79-82%, but drops to 60 or 54 momentarily
    The following other items run at 1-7% usage, fluctuating every second.
    ClientMgr2.exe
    CM303_STI.EXE
    taskmgr.exe
    firefox.exe
    explorer.exe
    ashWebSv.exe
    services.exe
    csrss.exe

    I don't know why explorer is running since I have IE but don't use it.
    Firefox.exe is the only one that seems to jump up to as high as 22-23% momentarily even though I'm just sitting there watching the task manager and not doing anything with those 2 things open.

    Will do more as I stated earlier.  Will report back.

    No ideas about the fan, guys?

    Allan

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    I wouldn't have more than one anti-spyware and one antivirus resident at any time. And again, I'd dump spybot.

    Glenski

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      Allan,
      You're the first person to ever say that I should dump Spybot.  I'm very surprised.  I take it you think Malwarebytes is a better resident program?

      Broni,
      Did what you recommended.  Here's the Procexp.txt file.  Thanks in advance for any analysis.

      Process   PID   CPU   Description   Company Name   Command Line
      System Idle Process   0   61.03         
       Interrupts   n/a      Hardware Interrupts      
       DPCs   n/a   1.47   Deferred Procedure Calls      
       System   4   2.21         
        smss.exe   436      Windows NT Session Manager   Microsoft Corporation   \SystemRoot\System32\smss.exe
         csrss.exe   844   2.21   Client Server Runtime Process   Microsoft Corporation   C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
         winlogon.exe   876      Windows NT Logon Application   Microsoft Corporation   winlogon.exe
          services.exe   920   2.21   Services and Controller app   Microsoft Corporation   C:\WINDOWS\system32\services.exe
           svchost.exe   1076      Generic Host Process for Win32 Services   Microsoft Corporation   C:\WINDOWS\system32\svchost -k DcomLaunch
           svchost.exe   1144      Generic Host Process for Win32 Services   Microsoft Corporation   C:\WINDOWS\system32\svchost -k rpcss
           cmdagent.exe   1204      COMODO Internet Security   COMODO   "C:\Program Files\Comodo\COMODO Internet Security\cmdagent.exe"
           svchost.exe   1256      Generic Host Process for Win32 Services   Microsoft Corporation   C:\WINDOWS\system32\svchost.exe -k netsvcs
            wuauclt.exe   3408      Windows Update Automatic Updates   Microsoft Corporation   "C:\WINDOWS\system32\wuauclt.exe"
           svchost.exe   1380      Generic Host Process for Win32 Services   Microsoft Corporation   C:\WINDOWS\System32\svchost.exe -k NetworkService
           svchost.exe   1412      Generic Host Process for Win32 Services   Microsoft Corporation   C:\WINDOWS\System32\svchost.exe -k LocalService
           aswUpdSv.exe   1444      avast! Antivirus updating service   ALWIL Software   "C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe"
           ashServ.exe   1500      avast! antivirus service   ALWIL Software   "C:\Program Files\Alwil Software\Avast4\ashServ.exe"
           spoolsv.exe   584      Spooler SubSystem App   Microsoft Corporation   C:\WINDOWS\system32\spoolsv.exe
           svchost.exe   776      Generic Host Process for Win32 Services   Microsoft Corporation   C:\WINDOWS\System32\svchost.exe -k LocalService
           ati2evxx.exe   812      ATI External Event Utility EXE Module   ATI Technologies Inc.   C:\WINDOWS\System32\Ati2evxx.exe
           BWCSRV.EXE   820      BUFFALO Wireless Configuration Driver Server      C:\WINDOWS\System32\Drivers\bwcsrv.exe
           jqs.exe   936      Java(TM) Quick Starter Service   Sun Microsystems, Inc.   "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf"
           mdm.exe   1132      Machine Debug Manager   Microsoft Corporation   "C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"
           NTMETER.EXE   1728            C:\WINDOWS\system32\NTMETER.EXE
           ReadSctService.exe   1824      使用開始日ユーティリティ専用 セクタ読み込みサービス      C:\Smdata\ReadSctService.exe
           svchost.exe   2052      Generic Host Process for Win32 Services   Microsoft Corporation   C:\WINDOWS\System32\svchost.exe -k imgsvc
           TangoService.exe   2084            "C:\Program Files\NTTE\Flets\app\TangoService.exe"
            TANGOM~1.EXE   2524      TangoManager   Efficient Networks Inc.   C:\PROGRA~1\NTTE\Flets\app\TangoManager.exe -Service
           wdfmgr.exe   2120      Windows User Mode Driver Manager   Microsoft Corporation   C:\WINDOWS\system32\wdfmgr.exe
           ashMaiSv.exe   2504      avast! e-Mail Scanner Service   ALWIL Software   "C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service
           ashWebSv.exe   2568      avast! Web Scanner   ALWIL Software   "C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service
           alg.exe   2752      Application Layer Gateway Service   Microsoft Corporation   C:\WINDOWS\System32\alg.exe
           svchost.exe   636      Generic Host Process for Win32 Services   Microsoft Corporation   C:\WINDOWS\System32\svchost.exe -k HTTPFilter
          lsass.exe   932      LSA Shell (Export Version)   Microsoft Corporation   C:\WINDOWS\system32\lsass.exe
      explorer.exe   1608   7.35   Windows Explorer   Microsoft Corporation   C:\WINDOWS\Explorer.EXE
       atiptaxx.exe   1768      ATI Desktop Control Panel   ATI Technologies, Inc.   "C:\WINDOWS\system32\atiptaxx.exe"
       necmfk.exe   1784      NEC Keyboard with One-touch Start Buttons   NEC   "C:\Program Files\necmfk\necmfk.exe"
       VM303_STI.EXE   1836   2.94   Vimicro   Vimicro   "C:\WINDOWS\VM303_STI.EXE" VIMICRO USB PC Camera (ZC0301PLH)
       QTTask.exe   1868      QuickTime Task   Apple Inc.   "C:\Program Files\QuickTime\QTTask.exe" -atboottime
       jusched.exe   1888      Java(TM) Platform SE binary   Sun Microsystems, Inc.   "C:\Program Files\Java\jre6\bin\jusched.exe"
       ashDisp.exe   1896      avast! service GUI component   ALWIL Software   "C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe"
       cfp.exe   1912      COMODO Internet Security   COMODO   "C:\Program Files\Comodo\COMODO Internet Security\cfp.exe" -h
       ctfmon.exe   1924      CTF Loader   Microsoft Corporation   "C:\WINDOWS\system32\ctfmon.exe"
       msmsgs.exe   1932      Windows Messenger   Microsoft Corporation   "C:\Program Files\Messenger\msmsgs.exe" /background
       ClientMgr2.exe   1976   5.15   BUFFALO WLAN Utility   BUFFALO INC.   "C:\Program Files\BUFFALO\Client Manager2\ClientMgr2.exe"
       SonyTray.exe   1984            "C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe"
       firefox.exe   3580   9.56   Firefox   Mozilla Corporation   "C:\Program Files\Mozilla Firefox\firefox.exe"
      Ymsgr_tray.exe   3124      Yahoo! Messenger Tray   Yahoo! Inc.   "C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe" -ymsgr
      procexp.exe   2372   5.88   Sysinternals Process Explorer   Sysinternals - www.sysinternals.com   "C:\Documents and Settings\Glen\Local Settings\Temp\procexp.exe"


      Allan

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      Spybot and AdAware are now considered "old school". The currently acknowledged best of breed are MalwareBytes & Super AntiSpyware

      Broni


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      There is definitely something abnormal here.
      You have several processes, which normally don't use any CPU cycles, or their usage is close to zero.

      To start with...

      Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
      Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
      Do NOT post any logs in THIS thread.

      My next guesses, would be some serious system files corruption, or some hardware problem (HD, RAM).

      I'd also suggest...

      Download, and install SpeedFan: http://www.almico.com/sfdownload.php
      Post your computer temperatures:



      Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).

      Glenski

        Topic Starter


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        Processor info:

        Intel
        Pentium 4 CPU  1.5 GHz
        1.5 GHz   768 MB RAM

        Speed Fan has already been installed.  It reads as follows in the uppermost box:
        Found Toshiba MK4018GAS (40.0 GB)
        Found ACPI temp 25.8C
        End of detection

        There is nothing entered in the box under that on the left  (no RPM, that is)
        On the right all that is there is only a down arrow and "temp1  26C"

        On SpeedFan, it says the CPU usage fluctuates between about 12 and 49.  All I have on at the time is Speed Fan and the Firefox window with Computer Hope Forum and Gmail.

        Thanks for the updated info on Spybot and AdAware.  Will remove Spybot ASAP.

        BC_Programmer


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        Quote
        I don't know why explorer is running since I have IE but don't use it.

        "explorer" is the windows shell; it creates the desktop and start menu, as well as the windows for viewing disk contents (My Computer), nothing to worry about, in most cases.

         :)
        I was trying to dereference Null Pointers before it was cool.

        Broni


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        Download, and install Everest Ultimate Edition 4.6: http://www.lavalys.com:8081/everestultimate460.exe
        Enter following registration code (Help>Enter product key) to make it fully functional:
        RHGJE-54X47-HML9C-V498I-UUMVI
        (it's all legal, the above version has been recently offered as a free download)
        Expand Computer folder.
        Click on Sensor.
        Post all info from there.

        Glenski

          Topic Starter


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          Broni,
          Thanks for the advice.  Sorry for the delay.

          I installed that program.  There wasn't much in the way of data for the sensor:

          Sensor type: ACPI
          CPU temperature:  52C   127F

          SpeedFan says the same (53 C).  It also said CPU usage was holding at 100%, which was weird since I only had SpeedFan and this site open.  I confirmed with Task Manager, and noticed it was between 30% and 100% (rechecking SpeedFan showed this fluctuation, too).  Something called cfp.exe was sucking about 80% CPU usage.  Never saw that file before.

          Advice?


          Karnac



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            cfp.exe is a Comodo file...the cpu usage may be Comodo running updates.


            Never argue with a stupid person, they'll drag you down to their level and beat you with experience.