MachTool Topic Starter
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« on: October 05, 2009, 08:51:52 AM » |
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We have a machine that the hard drive was imaged, that image was put on another drive. Now both drives when hooked up show a blue screen stop message. The message is inaccessible_boot_device, along with it in the bug check section are some other numbers. In the driver information section of the screen it shows all the drivers that loaded. In the kernel build number and stack dump section there are other numbers and all along the right side of that it says ntoskrnl. I can't set it up to do a memory dump file so as to look at that, because the hard drive never boots past that screen. Does anyone have any ideas what could be causing the blue stop screen or how to get a memory dump file to read, for further troubleshooting of the drive?
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patio Moderator
Thanked: 1023 Posts: 10,558
Experience: Beginner OS: Windows 7

Maud' Dib
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« Reply #1 on: October 05, 2009, 09:21:44 AM » |
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Post the entire BSOD message including the gibberish... What were these machines imaged thru ? ?
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" All generalizations are false, including this one. "
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MachTool Topic Starter
Posts: 7
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« Reply #2 on: October 05, 2009, 09:34:38 PM » |
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The drives were attached to a USB device similiar to a drive toaster. The original was imaged, and that image was put on the second drive. We tried to check if both drives would work and both of them show this same screen. The drives were checked in a computer that isn't the original, but before the drives were imaged the original would boot up completely in this non original computer.
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MachTool Topic Starter
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« Reply #4 on: October 08, 2009, 12:39:31 PM » |
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Can I find out that information from the Registry the type of driver that was used? Its hard finding information on these computers.
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MachTool Topic Starter
Posts: 7
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« Reply #6 on: October 09, 2009, 08:02:57 AM » |
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It's confusing how the original drive worked in another computer before it was imaged, now that same drive gives the stop screen. I could understand how the imaged drive would give the stop screen.
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MachTool Topic Starter
Posts: 7
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« Reply #8 on: October 09, 2009, 01:00:37 PM » |
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I guess I should have clarified that better, this is what I meant.
The drives were checked in a computer that isn't the original, but before the drives were imaged the original would boot up completely in this non original computer.
How do I get around this problem? Do you know how to make this drive record a memory dump file, so it could be put in a Windows Debugger. It seems like the only way to view the problem is to hook two computers together and troubleshoot it that way.
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Computer_Commando
Thanked: 383 Posts: 4,321
Certifications: List Computer: Specs Experience: Expert OS: Windows XP

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« Reply #9 on: October 09, 2009, 02:01:32 PM » |
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MachTool Topic Starter
Posts: 7
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« Reply #10 on: October 09, 2009, 07:27:47 PM » |
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The first link refers to being able to get to the control panel, is there a way with the disk not being able to boot past the stop screen? Second link says there has to be an ERP made from the system in question, unfortunately it isn't available. http://support.microsoft.com/default.aspx?scid=kb;en-us;Q125933If you are running Windows NT 4.0, go to the SCSI Adapters option in Control Panel.http://support.microsoft.com/default.aspx?scid=kb;en-us;Q164471An Emergency Repair Disk from the installation of Windows NT that we are replacing the file on is required for this operation. It is possible to use an ERD from an identical installation of Windows NT on another computer, but this invites unforeseen problems if there is even a minor difference between installations.
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MachTool Topic Starter
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« Reply #12 on: October 12, 2009, 01:25:44 PM » |
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Thank you for your help Comp_Com.
Does anyone else have any suggestions that might be able to help with our problems?
Patio I posted all the Stop screen message, is there anything you might have?
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