HELP Virus Shutting down everything even MBAM etc.

When I go to the Online scan I get "Webpage cannot be displayed" error. It takes a few minutes to "load" before it just shows the error, but any other webpage loads just fine.

[Malware Removal Specialist]

Try this one please.

Scan your computer with Panda ActiveScan

* Once you are on the Panda site click the Scan your PC now button.
* A new window will open...click the Scan Now button.
* If it wants to install an ActiveX component allow it.
* It will start downloading the files it requires for the scan. (Note: It may take a couple of minutes)
* You may get a warning from Internet Explorer that Panda is ready to install, please allow it.
* The scan will begin. Please be patient as it can take an hour or more to complete.
* When the scan completes, if anything malicious is detected, click the Export to: button (looks like a little Notepad).
* Save the ActiveScan.txt to a convenient location like your desktop.
* Note: You do not need to select any of the Disinfect options. We will remove any threats manually.

* Post the contents of the ActiveScan report in your next reply.

Same Cannot display webpage error. *censored* this is frustrating.

[Malware Removal Specialist]

Go to C:\Program Files and find the MBAM folder. Right click the Malwarebytes program and rename it to abc123. The double click it and see if it runs.

Nope. Just shuts off like before.

[Malware Removal Specialist]

Do not restart the computer until one of the tools does it for you.

Please download and run the below tool named Rkill

(courtesy of BleepingComputer.com) which may help allow other programs to run.
 
There are 4 different versions. If one of them won't run then download and try to run the other one.
 
Vista and Win7 users need to right click Rkill and choose Run as Administrator
 

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

* Rkill.exe
* Rkill.com
* Rkill.scr
* Rkill.pif

Once you've gotten one of them to run then try to immediately run the following.

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Now download and Run exeHelper.

* Please download exeHelper from Raktor to your desktop.
* Double-click on exeHelper.com to run the fix.
* A black window should pop up, press any key to close once the fix is completed.
* A log file named log.txt will be created in the directory where you ran exeHelper.com
* Attach the log.txt file to your next message.[/list]

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

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If you already have ComboFix be sure to delete it and download a new copy.

Download ComboFix© by sUBs from one of the below links. Be sure top save it to the Desktop.

Link #1
Link #2

**Note:  It is important that it is saved directly to your Desktop

Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
 
Double click combofix.exe & follow the prompts.
Vista users Right-Click on ComboFix.exe and select Run as administrator (you will receive a UAC prompt, please allow it)
When finished ComboFix will produce a log for you.
Post the ComboFix log in your next reply.

Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

If you have problems with ComboFix usage, see How to use ComboFix

Uhh.. again? I already did exactly all that and it didnt work.

there must be trojan attacked your computer. you could load the software in the website and have a change.

Please delete this post. Obviously spam.

[Malware Removal Specialist]

Download OTL to your desktop.

* Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
* When the window appears, underneath Output at the top change it to Minimal Output.
* Check the boxes beside LOP Check and Purity Check.
* Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Please copy and pate the contents of these files, one at a time, into your next reply.

Note: You may need two or more posts to fit them all in.

Okay found my old account. Uh new problem though. explorer.exe disappeared randomly. And when I reboot it doesnt load. Just my wallpaper shows.....? There is also a bunch of .tmp processes running in task manager.

And I cant start explorer.exe from task manager. It says something about permissions. Same thing in safe mode.

[Malware Removal Specialist]

Try creating a new account. If that doesn't work you will need a Rescue CD or USB.

http://evilfantasy.wordpress.com/bitdefender-rescue-usb/

http://evilfantasy.wordpress.com/2009/05/06/rescue-cds/

Alright thanks for all your help EF

The usb one says something about unless you are an advanced linux user..but my pc is windows not linux???

[Malware Removal Specialist]

The rescue system is Linux based. Just follow the instructions and it will tell you every step you need to put Bitdefender on the USB and run it.

Alright I followed the instructions and have tried many diffirent scanner isos (dr.web, kaspersky...etc) but when I boot my laptop it says "Please insert bootable media". I changed the boot order to only boot from "Removable Device". Im guessing thats what the USB drive would be?? The only three options I have are Harddrive, CDRom(which I don't even have), and Removable Device.

Should I maybe start a new topic in a different section? Or do you have some advice?