McAfee and Java download problems

I got a new laptop about a month ago. It came with 30 days trial of Norton which just expired. I got an email saying that bank of america customers can get Mcafee free for one year, so I tried to take advantage.

Now here is my problem... for some reason when I try to download it I keep getting a message that says I don't have an internet connection. I'm on a wireless network, but I haven't had any connection issues (I'm online right now). I tried contacting them, but that has been a joke! I can't even the the live chat (which is the only way to contact them) to work.

Also when I try to update Java it says something about not being able to go any farther because of my internet settings. So I'm thinking I have a problem with my internet security setting.

Please help! TIA.

*Forgot to add I have Windows XP Home*

[Moderator]

I got an email saying that bank of america customers can get Mcafee free for one year,

Still more than it's worth. If you don't want to pay for a good av then you're better off with the free version of Avira or Avast than with McAfee.

Still more than it's worth. If you don't want to pay for a good av then you're better off with the free version of Avira or Avast than with McAfee.

This time I will agree with Allan.
Here is a download fro the FREE avast.
http://www.avast.com/eng/download-avast-home.html
I like it. And it is FREE!

...I got an email saying that bank of america customers can get Mcafee free for one year, so I tried to take advantage...

Scam
BoA or McAfee giving anything for free?  Gimme a break!

Okay well that's all fine and dandy, but that still doesn't explain why it's not working. I just went and tried to download the avast! and it wouldn't work either. Here is the log it produced:

05.11.2009 19:56:05 general: Started: 05.11.2009, 19:56:05
05.11.2009 19:56:05 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
05.11.2009 19:56:05 system: Memory: 50% load. Phys:509096/1037552K free, Page:1862568/2499200K free, Virt:2071172/2097024K free
05.11.2009 19:56:05 system: Computer WinName: YOUR-0D10610B06
05.11.2009 19:56:05 system: Windows Net User: YOUR-0D10610B06\Tara Ryan
05.11.2009 19:56:05 general: Old version: ffffffff (-1)
05.11.2009 19:56:05 system: Using temp: C:\DOCUME~1\TARARY~1\LOCALS~1\Temp\_av_inet.tm~a02188 (24240M free)
05.11.2009 19:56:05 internet: SYNCER: Type: use IE settings
05.11.2009 19:56:05 internet: SYNCER: Auth: another authentication, use WinInet
05.11.2009 19:56:05 general: Install check: Program folder does NOT exist in registry
05.11.2009 19:56:05 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
05.11.2009 19:56:10 general: progress thread start
05.11.2009 19:56:10 general: Destination: C:\DOCUME~1\TARARY~1\LOCALS~1\Temp\_av_inet.tm~a02188
05.11.2009 19:56:10 general: Starting download: http://www.avast.com/go.php?verb=get-avast-home&type=cnet&langid=eng
05.11.2009 19:56:10 internet: ERROR:HttpGetWininet, catch returned 0x00002EFD
05.11.2009 19:56:10 general: Download finished from server www.avast.com, result: 0x20000004, server response: 12029
05.11.2009 19:56:10 general: Stats www.avast.com, server response: 536870916
05.11.2009 19:56:10 general: POST result: 0x20000004, server response:

Looks like bad news.
This thread should be taken by a AV specialist.
Hey Moderator, call in the Calvary!

I'm new to this forum... so what does that mean? I'm guessing I should take this to the virus forum?

[Moderator]

tryan i was assiting you in Chat last evening...what happened after you ran the Online scans and checked those webpages you were blocked from ? ?

tryan i was assiting you in Chat last evening...what happened after you ran the Online scans and checked those webpages you were blocked from ? ?

Well I never did the other scans because I didn't know the websites. I couldn't remember what they were and I had got booted so I couldn't view the chat history.

[Moderator]

What protection apps do you have installed and what have you tried since last evening ? ?

I don't have anything! I uninstalled norton because when i was downloading mcafee it told me too. then i couldnt ever finish downloading mcafee, which is what brought me here. The only thing i have is superantispyware. i did a complete scan and it found 2 things. i have the log if u would like to see it.

[Moderator]

DLoad install and update Avast Home edition and Malwarebytes anti malware...
Let them fix any issues and re-boot after each scan...

If there are still issues after that visit our Virus and Spyware section of the Forums...they're some of the best out there...

Scam
BoA or McAfee giving anything for free?  Gimme a break!

I agree.  Comcast gives McAfee "free" (av and firewall) to it's internet customers because it decreases it's tech support calls substantially.

Why would BoA do that?  Doesn't make sense.

I agree.  Comcast gives McAfee "free" (av and firewall) to it's internet customers because it decreases it's tech support calls substantially.

Why would BoA do that?  Doesn't make sense.

Well it's on the website and a recording when you call the 1800 number, so I know it's not a scam. Not sure why they are doing it, but I know it's legit.

DLoad install and update Avast Home edition and Malwarebytes anti malware...
Let them fix any issues and re-boot after each scan...

If there are still issues after that visit our Virus and Spyware section of the Forums...they're some of the best out there...

I can't install it! I keep getting an error: There was an error while completing the setup process.