mouse stops working

I am using a compaq computer and a dell mouse and keyboard. About an hour after starting up the computer, the mouse freezes, the computer still runs the programs, it does not crash. I then restart the computer and the mouse works but freezes again after an hour or less. I have gone into control panel to look at the drivers and it says everything is working properly. I don't understand why this happens. Please help....... Thanks

Go here this will help you

http://www.jrwhipple.com/computer_hangs.html

[Moderator]

Go here this will help you

http://www.jrwhipple.com/computer_hangs.html

That has absolutely nothing to do with the OP's problem.

That has absolutely nothing to do with the OP's problem.

Lol

Direct quote from the website son

Operating System: Some versions of Windows have bugs that can cause these problems.

[Moderator]

The OP has a mouse that freezes, not a system that freezes. Your link is not relevant to the problem

The OP has a mouse that freezes, not a system that freezes. Your link is not relevant to the problem

Lol right right..

Minosis, let me take this opportunity to welcome you to CH.  The situation is regrettable, but let's see if we can get this going for you.

Please try not to pay any attention to blake00, he seems to have some attitude issue that he needs to deal with.

Can you tell me if this is a PS/2 mouse or if it is a USB mouse?

its a USB mouse. the computer is compaq and the mouse is by dell, does this matter?

[Moderator]

No, but it could be a bad mouse. Have you tried a different one?

I haven't tried another mouse, but I've tried the mouse on 2 different computers and it works fine on them.

[Moderator]

Okay. Boot to safe mode and see if the problem persists

Please try not to pay any attention to blake00, he seems to have some attitude issue that he needs to deal with.

LOL
They are mad because i got my computer fixed,and it wasn't through them.
BTW, that website will help.

[Moderator]

Your treading on thin ice...

I can not remember how to get to safe mode. I've found out its not just the mouse that freezes, the keyboard and my wireless reciever freeze too. everything that is connect to a USB port freezes.

[Moderator]

Go to Control Panel - Power Options - Advanced Settings for your power plan and make sure you don't have the usb ports powering down after a period of time

none of the power planning ssettings are on. the power scheme is set as energy star

[Moderator]

Well, clearly the usb ports are losing power at some point. Again, you need to try safe mode.

When in safe mode the keyboard and mouse work fine but my wireless reciever doesn't turn on

[Moderator]

Then it's either a program starting with Windows that is interfering with the usb ports or it is something in the power setting that is shutting off the usb ports after a period of time. You can open msconfig and on the startup tab choose "selective startup" (disable everything from loading) and reboot. If things work as expected, start enabling the processes one at a time, rebooting after each, until the problem recurs. You'll have identified the culprit. You can also look again through the power options.

It won't solve the problem, but you could use a PS/2 mouse and keyboard, if possible. this can help you diagnose what's happening when the ports lose power (perhaps the driver has problems?).