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I Shooter
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« on: November 18, 2009, 07:51:11 PM »

My computer has Vista. I had Earthink dial up and now have Embarq high speed. I tried to add an attachment to a E-Mail in Embarq and it tried to add it full size,25.5 MB. I tried to add it through Vista and it reduced the size and tried to send it through Earthlink. I need to know how to change from Earthlink to Embarq in Vista. I removed Earthlink in the internet options and removed it from Add and remove programs. It still tries to send attachments through earthlink. How do I reset that to Embarq? Thank you for your time.
« Last Edit: November 18, 2009, 09:20:37 PM by I Shooter » IP logged
soybean
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« Reply #1 on: November 19, 2009, 08:20:20 AM »

What email client are you using?  Are you using Vista's Windows Mail or are you only using Embarq's webmail access?  What do you mean by "it ... tried to send it through Earthlink"?  Exactly what happens when you try to send email?   
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I Shooter
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« Reply #2 on: November 19, 2009, 09:24:06 AM »

My E-mail client is Embarq. I have no problem sending E-mail. The problem comes in when I try to add an attachment to it. I scaned a picture and it is 25.5MB. Embarq E-mail will only handle about 5MB.That is what they tell me. In Vista I click on pictures pick a picture then right click on it. Then I pick send to, a box comes up and I pick Mail, then I get a box that lets me pick the size I wont to send. I pick a size, medium, about 28KB. Then I pick attach. Up comes an E-Mail form. I put in who it is going to and a short note then click send. That is where the trouble comes in. A box comes up asking for my Earthlink pasword and account. I don't have one any more. How do I change that to make it Embarq? Thank you much for your time.
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patio
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« Reply #3 on: November 19, 2009, 09:33:21 AM »

If it's over the size limit you are gonna have issues either way...
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« Reply #4 on: November 19, 2009, 09:56:27 AM »

The reason for sending through Vista is so it wont be over size. 28KB is a long way from 5MB.
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patio
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« Reply #5 on: November 19, 2009, 10:00:52 AM »

Embarq as i know does not have their own email client...you need to find that out 1st...
2nd yyou won't be able to send a 25.5Mg file via email...

PS. if the attachment is showing up as 28K all that is is a shortcut to the file...not thew file itself.
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soybean
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« Reply #6 on: November 19, 2009, 10:01:35 AM »

My E-mail client is Embarq. Embarq is not an email client; it's an ISP which provides email service.  An email "client" is software installed on your computer that is used specifically for email, such as Outlook Express, Outlook, Windows Mail (for Windows Vista), or Windows Live Mail (for Windows 7).  So, again, are you using an email client and, if so, which one?  If you are not using an email client, then you much be using Embarq's webmail access to get your mail.  Again, how do you read your mail, via webmail access or by downloading to an email client?  And, how did you do it with Earthlink?

In Vista I click on pictures pick a picture then right click on it. Then I pick send to, a box comes up and I pick Mail, then I get a box that lets me pick the size I wont to send. I pick a size, medium, about 28KB. Then I pick attach. Up comes an E-Mail form. I put in who it is going to and a short note then click send. That is where the trouble comes in. A box comes up asking for my Earthlink pasword and account.
A box from where, your web browser, an email client, what?
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soybean
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« Reply #7 on: November 19, 2009, 10:03:51 AM »

Embarq as i know does not have their own email client ...
That's correct, but their mail can be accessed by web browser.  Thus, my questioning to try to determine exactly how he's accessing his email.
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I Shooter
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« Reply #8 on: November 19, 2009, 11:20:13 AM »

I get and send E-mail from my home page that I got from Embarq. When I had Earthlink I used there home page and got and sent E-mail through them. With Earthlink I did use Windows mail at first then changed to Earthlinks.To get or send mail now I click on Internet Explorer and am sent to my home page and there I click on mail and get or send mail.
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« Reply #9 on: November 19, 2009, 11:27:43 AM »

Soybean I thought that the box came up from Vista. I don't know. It may be from Internet Explorer I don't know. I explained what I did in Vista to get there and what I did to get rid of Earthlink. How Earthlink still has any thing to do with it is past me.
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soybean
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« Reply #10 on: November 19, 2009, 11:30:25 AM »

I get and send E-mail from my home page that I got from Embarq. When I had Earthlink I used there home page and got and sent E-mail through them. With Earthlink I did use Windows mail at first then changed to Earthlinks.To get or send mail now I click on Internet Explorer and am sent to my home page and there I click on mail and get or send mail.
That answers my question about you access your email.  Doing it that way is the webmail method.

By the way, with both Earthlink and Embarq, you need not use only one method of getting email.  With both, you can access your email via their webmail access and you can set up your email account in an email client - again, examples are Outlook Express, Outlook, Windows Mail, etc. - and download the messages to your hard drive.
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soybean
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« Reply #11 on: November 19, 2009, 11:37:28 AM »

Soybean I thought that the box came up from Vista. I don't know. It may be from Internet Explorer I don't know. I explained what I did in Vista to get there and what I did to get rid of Earthlink. How Earthlink still has any thing to do with it is past me.
I suspect you still have the Earthlink account in Windows Mail and that Vista sees Windows Mail as your default email client.  And, that box you see is from Windows Mail.  I have Vista on a laptop but I'm not using it right now.  Do you know how to open Windows Mail and check to see whether your old Earthlink email account is there? 

I'll be away from computer most of the afternoon but I'll check back later and see how things are going here.
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I Shooter
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« Reply #12 on: November 19, 2009, 11:41:14 AM »

Patio When I had Earthlink I sent pictures to my son over seas through Vista and it will reduce the size of the file  so you can send it through E-mail. I learned this when trying to send him pictures. I explained in past posts how it is dun and it gives you a choice of what size file to send. Thank you much for your time.
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I Shooter
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« Reply #13 on: November 19, 2009, 12:39:23 PM »

Thank you all for your time. It is fixed. I can now send as I needed to. The only problem is all my e-mail is no longer stored on Embarq site it is now on my computer. I liked it on there site. If somethng went wrong with my computer I would still have my mail on there site. Is there a way to have it in both places?
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rthompson80819
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« Reply #14 on: November 19, 2009, 03:38:43 PM »

You could open a free email account on gmail or hotmail and have your email program automatically forward messages.  Some (not all) email programs have a setting that can do that automatically.  If yours doesn't have an automatic setting you could manually forward them.

Then you would have access both locally and remotely.
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