Home / Microsoft / Microsoft Windows / Windows XP / Can not scan to edit.
0 Members and 1 Guest are viewing this topic. « previous next »
Pages: [1] - (Bottom) Print
Author Topic: Can not scan to edit.  (Read 241 times)
jamesfortville
Topic Starter
Newbie



Posts: 2


« on: November 21, 2009, 02:51:48 AM »

When I open the HP Solution Center there is a lot of black space and no wording on any of the buttons.  I click the first button on the left.  error: "The program configured for this button is missing, please choose another program from within the button settings.  I've run HP Printing Diagnostic Utility, version 1.11.04, HP Driver Diagnostic, version .03.0009 and Hp Scan Diagnostic Utility, version 0.05.  No help.
I've un-installed, reinstalled the HP software. NO help.

Would appreciate any help I can get.

HP PSC 1510v All-In-One printer
attached via USB cable
Gateway MX 6436 Notebook
Windows XP home
IE 8     SP3
IP logged
patio
Moderator
Genius



Thanked: 1023
Posts: 10,558

Experience: Beginner
OS: Windows 7


Maud' Dib

« Reply #1 on: November 21, 2009, 06:43:14 AM »

With USB printers installing is a little tricky...
Unplug the usb cable for the printer.
Remove the HP software in Add/Remove programs...
Then in Control Panel /Printers find the HP and right clik it and select Remove/Uninstall.

Re-boot a few times.

Re-install the HP software leaving the printer unhooked until instructed to connect it.

Best of Luck.
IP logged

   
"
All generalizations are false, including this one.  "
Pages: [1] - (Top) Print 
Home / Microsoft / Microsoft Windows / Windows XP / Can not scan to edit. « previous next »
 


Login with username, password and session length

Old Forum Search | Forum Rules
Copyright © 2010 Computer Hope ® All rights reserved.
Powered by SMF 2.0 RC3 | SMF © 2006–2010, Simple Machines LLC
Page created in 0.144 seconds with 21 queries.