1.
Wireless Adapter Configuration. This should only be an issue if you're unable to establish a wireless connection to wireless access point. Must match the configuration set at the wireless access point. This could include:
a. Wireless mode (802.11a, 802.11b, 802.11g, 802.11n)
b. Channel (Frequency band - 1 through 11 in USA).
c. Security Set Identifier (SSID - aka Network Name)
d. Security method (none, WEP, WPA, WPA2)
e. Encryption key length and key value or pass phrase
2.
Ping. Determine what you can "ping" successfully when "connected". From Command Prompt window:
a. ping 127.0.0.1
b. ping <host_computer_IP>
c. ping <local_gateway_IP>
d. ping <DNS_server_IP>
e. ping <69.72.169.241>
f. ping
www.computerhope.comReport the results of each ping.
To get a Command Prompt window (within Windows XP):
a. Start
b. Run
c. type "cmd" without quotes, select OK
3.
TCP/IP Configuration. Bring up a command prompt window, enter the following commands, and "post" the output to this thread:
a. ipconfig /all
b. route print
The following syntax will redirect command output to a text file (if that helps):
c. ipconfig /all > c:\ipconfig.txt
d. route print > c:\route.txt
4.
Internet Connection. Check browser configurations (Internet Explorer, Mozilla Firefox) to ensure they're not set to use "nonexistent" proxy server. Normally you wouldn't use proxy server.