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prince_tamtam
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« on: January 14, 2010, 12:29:37 AM »

Hi' guys,

Could you help me with my computer (windows xp) problem?? I recently bought my computer last month and incidentally a virus has entered ( trojan). I brought it to a computer technician and he said the OS was corrupted by the virus. He fixed the problem and he said that it's already okay. after a week a new problem occur, when I turn on my computer the computer turns on but no graphics to the monitor. And when I tried to restart it, it won't respond as well as when I tried to turn it off it won't respond either instead the light keeps blinking. Help me with this problem guys, please......
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JJ 3000
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« Reply #1 on: January 14, 2010, 12:39:38 AM »

Read this:
http://www.computerhope.com/forum/index.php/topic,46313.0.html

Start a new topic here:
http://www.computerhope.com/forum/index.php/board,7.0.html
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prince_tamtam
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« Reply #2 on: January 14, 2010, 08:11:13 AM »

JJ'

 Hi'! thanks for the information. I am a newbie when it comes to computers. I don't really understand about the information you've sent me. So my computer is virus infected???
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Allan
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« Reply #3 on: January 14, 2010, 08:20:42 AM »

That would be the assumption. To be certain, and to clear the system of any potential malware, follow the links above to the malware forum on this site and follow all of the instructions in the announcement at the top of that forum. You don't need to be a computer genius, you just need to be able to follow instructions.
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prince_tamtam
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« Reply #4 on: January 14, 2010, 08:26:25 PM »


Good day!

 Thanks for your advice. Before I proceed to the links I just wanted to clarify things up. I just wanted to make sure about your assumption because I have an "AVIRA ANTI-VIRUS and ESET NOD32 ANTI-VIRUS SPYWARE and MALWARE. And my firewall is on. Don't you think it's a hardware problem?? Since, when I turn on the CPU nothing comes out and it takes a couple of minutes, turn it on again, for the windows or the OS to run. By the way my processor is AMD ATHLON DUAL CORE.
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prince_tamtam
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« Reply #5 on: January 14, 2010, 09:00:18 PM »


Follow-up:

 My Cpu doesn't boot at all.
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cruisin702
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« Reply #6 on: January 14, 2010, 10:07:48 PM »

Could you help me with my computer (windows xp) problem?? I recently bought my computer last month and incidentally a virus has entered ( trojan).
Did it come with a warranty?(the computer, not the trojan  ;D)

Thanks for your advice. Before I proceed to the links I just wanted to clarify things up. I just wanted to make sure about your assumption because I have an "AVIRA ANTI-VIRUS and ESET NOD32 ANTI-VIRUS SPYWARE and MALWARE. And my firewall is on.

You should only be running 1 anti-virus
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prince_tamtam
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« Reply #7 on: January 15, 2010, 08:30:47 AM »

I should only be running 1 anti-virus??? Why?? whats wrong if I use 2 anti-virus the same time?? does it affect anything??
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patio
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« Reply #8 on: January 15, 2010, 08:41:46 AM »

Yep.
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"
All generalizations are false, including this one.  "
prince_tamtam
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« Reply #9 on: January 15, 2010, 08:58:14 AM »

what is it's effects to my computer??
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patio
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Maud' Dib

« Reply #10 on: January 15, 2010, 09:11:09 AM »

They wind up banging heads against each other and make the HDD thrash itself needlessly...
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"
All generalizations are false, including this one.  "
prince_tamtam
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« Reply #11 on: January 15, 2010, 09:17:44 AM »

what is HDD???
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jkolak
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« Reply #12 on: January 15, 2010, 10:55:02 AM »

HDD = Hard Disk Drive

Wikipedia.org is a good source for looking up terms you don't know. 95% of the time I can find terms there. When they don't have it, you can use Google.
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prince_tamtam
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« Reply #13 on: January 15, 2010, 11:43:23 AM »


I see tanx! From now on i'll use one anti-virus, tanz for the info. Anyway what really is the problem of my computer???
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jkolak
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« Reply #14 on: January 15, 2010, 01:01:36 PM »

From your original post, the best guess would be that when you took your computer in to have the virus removed, it was not completely and successfully removed. This is just a guess. At this point you need to follow the instructions you received in reply # 1 and reply # 3 to get assistance with this.
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