hammerit
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« on: February 08, 2010, 11:35:30 AM » |
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Hi, I'm having a problem loading just one particular web site. deviantart.com loads very slowly, sometimes. When it finally loads it looks completey different, does not completely load and is also slow to navigate within. Deviantart says it is not a problem on their end. Sometimes it works just fine but most often not. We had been visiting the site often with no problems. The problem started when we were uploading art work to deviantart. The problem is the same on Firefox, I.E., and Chrome browsers. Thank you
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patio
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Maud' Dib
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« Reply #1 on: February 08, 2010, 02:13:32 PM » |
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Deviant art is heavy on graphics...
The page loading is directly related to your connection speed...
What is your connection ? /
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 " All generalizations are false, including this one. " |
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hammerit
Topic Starter
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« Reply #2 on: February 08, 2010, 02:22:02 PM » |
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Deviant art is heavy on graphics...
The page loading is directly related to your connection speed...
What is your connection ? /
We have a strong DSL and have no problem with other heavy graphics sites. Also at bottom of the screen while loading deviantart it says knapsack.deviantart.com or st.deviantart.com is that normal? Thanks |
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patio
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Maud' Dib
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« Reply #3 on: February 08, 2010, 02:24:00 PM » |
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Let me check...
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" All generalizations are false, including this one. "
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hammerit
Topic Starter
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« Reply #5 on: February 08, 2010, 02:34:31 PM » |
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Are you using an ad blocker by any chance?
Not sure if using an ad blocker. The thing is it sometimes it loads just fine. Having problem with both our desk top and our laptop. |
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patio
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« Reply #6 on: February 08, 2010, 02:59:18 PM » |
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Loading fine on this end...
Tried both Firefox and ****shudder*** IE on 2 machines...
Same results...no issues.
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" All generalizations are false, including this one. "
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hammerit
Topic Starter
Posts: 10
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« Reply #7 on: February 09, 2010, 11:07:43 AM » |
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Loading fine on this end...
Tried both Firefox and ****shudder*** IE on 2 machines...
Same results...no issues.
I know it loads fine for everyone else...thats my question, why just me. It works fine for me also, sometimes but mostly not. Attached is what it looks like after 3-4 minutes of loading. Thanks [Saving space, attachment deleted by admin] |
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patio
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« Reply #8 on: February 09, 2010, 11:10:38 AM » |
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Clik Here...Report your #'s...
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" All generalizations are false, including this one. "
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hammerit
Topic Starter
Posts: 10
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« Reply #10 on: February 09, 2010, 11:33:48 AM » |
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Clik Here...
Report your #'s...
I'm sorry, but what do I do at this link? |
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hammerit
Topic Starter
Posts: 10
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« Reply #11 on: February 09, 2010, 11:45:09 AM » |
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You also might want to run a trace route.
I may be in over my head. How do i run a trace route? |
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Allan
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« Reply #12 on: February 09, 2010, 11:48:42 AM » |
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Go to http://network-tools.com/Put a tick in TRACE Enter the url ( www.deviantart.com) Click on GO Copy and paste the results here. |
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hammerit
Topic Starter
Posts: 10
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« Reply #14 on: February 09, 2010, 11:56:03 AM » |
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Go to http://network-tools.com/
Put a tick in TRACE
Enter the url (www.deviantart.com)
Click on GO
Copy and paste the results here.
8.10.77.140 is from United States(US) in region North America TraceRoute to 8.10.77.140 [www.deviantart.com] Hop (ms) (ms) (ms) IP Address Host name 1 51 44 25 72.249.128.109 - 2 84 59 100 8.9.232.73 xe-5-3-0.edge3.dallas1.level3.net 3 36 40 68 4.69.145.140 ae-3-80.edge2.dallas3.level3.net 4 14 23 23 4.59.36.18 - 5 Timed out Timed out Timed out - 6 Timed out Timed out Timed out - 7 57 64 41 209.234.243.196 - 8 63 74 68 8.10.77.140 www.deviantart.comTrace complete |
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Allan
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« Reply #15 on: February 09, 2010, 11:59:01 AM » |
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hammerit
Topic Starter
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« Reply #16 on: February 09, 2010, 02:07:28 PM » |
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Okay do me a favor, try it with Internet Maniac http://www.softdepia.com/internet_maniac_download_2504.html
When I click on internet maniac download at this link it takes me to networkspy.net with no obvious way to download. Thanks |
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kpac
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« Reply #17 on: February 09, 2010, 02:13:55 PM » |
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hammerit
Topic Starter
Posts: 10
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« Reply #19 on: February 09, 2010, 02:36:47 PM » |
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I'd never tried that online trace page before and it doesn't provide enough data about the ip addresses - let's see what Internet Maniac says. You are obviously stalling just before you get to deviantart.
Not sure how to send you the results so I'll describe. Says "destination reached after 12 hops" but #'s 1-11 hops said "no response". #12 says 31ms 8.10.77.140 |
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hammerit
Topic Starter
Posts: 10
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« Reply #21 on: February 09, 2010, 03:03:20 PM » |
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The "no response" are the problem. Those ip addresses are holding you up. Save the results to text and either post the results here or upload the file you save it to. But in the end you're going to have to call your ISP and tell them the url's or ip addresses of the locations that are causing the problem.
I'll call myISP tomorrow. Thank you very much for quick and helpful responses. |
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