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hammerit
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« on: February 08, 2010, 11:35:30 AM »
Hi,  I'm having a problem loading just one particular web site.  deviantart.com loads very slowly, sometimes.  When it finally loads it looks completey different, does not completely load and is also slow to navigate within.  Deviantart says it is not a problem on their end.  Sometimes it works just fine but most often not.  We had been visiting the site often with no problems.  The problem started when we were uploading art work to deviantart.  The problem is the same on Firefox, I.E., and Chrome browsers.  Thank you
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patio
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« Reply #1 on: February 08, 2010, 02:13:32 PM »
Deviant art is heavy on graphics...
The page loading is directly related to your connection speed...
What is your connection ? /
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hammerit
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« Reply #2 on: February 08, 2010, 02:22:02 PM »
Quote from: patio on February 08, 2010, 02:13:32 PM
Deviant art is heavy on graphics...
The page loading is directly related to your connection speed...
What is your connection ? /
We have a strong DSL and have no problem with other heavy graphics sites.  Also at bottom of the screen while loading deviantart it says knapsack.deviantart.com or st.deviantart.com is that normal?   Thanks
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patio
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« Reply #3 on: February 08, 2010, 02:24:00 PM »
Let me check...
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Allan
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« Reply #4 on: February 08, 2010, 02:29:26 PM »
Are you using an ad blocker by any chance?
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hammerit
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« Reply #5 on: February 08, 2010, 02:34:31 PM »
Quote from: Allan on February 08, 2010, 02:29:26 PM
Are you using an ad blocker by any chance?
  Not sure if using an ad blocker.  The thing is it sometimes it loads just fine.  Having problem with both our desk top and our laptop.
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patio
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Maud' Dib
« Reply #6 on: February 08, 2010, 02:59:18 PM »
Loading fine on this end...
Tried both Firefox and ****shudder*** IE on 2 machines...
Same results...no issues.
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hammerit
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« Reply #7 on: February 09, 2010, 11:07:43 AM »
Quote from: patio on February 08, 2010, 02:59:18 PM
Loading fine on this end...
Tried both Firefox and ****shudder*** IE on 2 machines...
Same results...no issues.
I know it loads fine for everyone else...thats my question, why just me.  It works fine for me also, sometimes but mostly not.   Attached is what it looks like after 3-4 minutes of loading.   Thanks

[Saving space, attachment deleted by admin]
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patio
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Maud' Dib
« Reply #8 on: February 09, 2010, 11:10:38 AM »
Clik Here...
Report your #'s...
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Allan
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« Reply #9 on: February 09, 2010, 11:11:37 AM »
You also might want to run a trace route.
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hammerit
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« Reply #10 on: February 09, 2010, 11:33:48 AM »
Quote from: patio on February 09, 2010, 11:10:38 AM
Clik Here...
Report your #'s...
I'm sorry, but what do I do at this link?
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hammerit
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« Reply #11 on: February 09, 2010, 11:45:09 AM »
Quote from: Allan on February 09, 2010, 11:11:37 AM
You also might want to run a trace route.
I may be in over my head.  How do i run a trace route?
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Allan
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« Reply #12 on: February 09, 2010, 11:48:42 AM »
Go to http://network-tools.com/
Put a tick in TRACE
Enter the url (www.deviantart.com)
Click on GO
Copy and paste the results here.
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Allan
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« Reply #13 on: February 09, 2010, 11:51:42 AM »
Sorry, I'm running around a little right now. If you prefer you can download Internet Maniac and use that to run a trace. Save the output to a text file then copy and paste here.
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hammerit
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« Reply #14 on: February 09, 2010, 11:56:03 AM »
Quote from: Allan on February 09, 2010, 11:48:42 AM
Go to http://network-tools.com/
Put a tick in TRACE
Enter the url (www.deviantart.com)
Click on GO
Copy and paste the results here.
8.10.77.140 is from United States(US) in region North America


TraceRoute to 8.10.77.140 [www.deviantart.com]
Hop   (ms)   (ms)   (ms)      IP Address   Host name
1   51   44   25      72.249.128.109   -
2   84   59   100      8.9.232.73   xe-5-3-0.edge3.dallas1.level3.net
3   36   40   68      4.69.145.140   ae-3-80.edge2.dallas3.level3.net
4   14   23   23      4.59.36.18   -
5   Timed out   Timed out   Timed out         -
6   Timed out   Timed out   Timed out         -
7   57   64   41      209.234.243.196   -
8   63   74   68      8.10.77.140   www.deviantart.com

Trace complete
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