Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: malignato on August 15, 2007, 03:50:26 AM
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Ok, here is my laptop:
Inside my Laptopsorry I don't know what's needed so I'm listing it all)
Area 51-M
Area 51M 5500 15.4" WXGA Grey kit display
Pentium M 740 1.73GHZ 2mb 533FSB Processor
Samsung 512MB DDR2 PC4200 Sodimm
Hitachi 80GB 5400RPM PATA Hard Drive
5500 Nvidia GO 6600 256MH DDR1 MXM2 video card
8X DVD+/-RW NEC
Intel pro wireless mini-pci 2915ABG LAN module wireless network
Intel mobile integrated high-definition audio sound card
Microsoft windows XP MCE 2005 COA operating system
Cyberlink powerdvd 5.0 oem 6 channel MCE version operating system
Owner Identification card operating system
Peripherals:
Mobile owner manual display
Windows XP MCE intel recovery cd V5111 operating system
Nero express cd with nero vision express software V6.0.0.16C optical drive
My problem is that my computer likes to crash randomly. It crashes whether it's plugged in or not, on a cooling pad, or with supports so the fan isn't touching anything. My first thought was over heating, but it doesn't get hotter than normal, and the fan is working fine. I've had this problem for a while, and I think it is was caused my hard drive to crash. Now with a new hard drive, it still does it. So I thought maybe it had something to do with the adapter, so I got a new one, still the problem is there. I've tried looking for driver updates, but I can't find any for the 6600, only 7800 and 7900. Recently(just 5 minutes ago) I was told I should check into the BIOS for anything and lower the aggression of the computer. But when I went into it, the computer shut right down. This is a new thing. Normally it takes a moment before it shuts down on me, but when I go into BIOS I have about 5 seconds to look at the screen before it crashes. I've tried with the laptop plugged in(I've checked to make sure it works) and I've tried with it unplugged and a little less than full battery. Also, if it shuts down and it was plugged in, unless I unplug it when I try to turn it back on, it will flash a quick error message saying:
"the application failed to initialize properly (0Xc0000142). Click on OK to terminate the application."
Then it will start going into a continuous loop of rebooting itself until I unplug it. Please help, the computer I use now it a piece of crap and I can't take it anymore! ><
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Need...more...info...gasp :P
antivirus & antispyware protection / service packs installed / when did it start happening / did it ever work right / installed any new software / is it the same application that crashes each time / tried booting into Safe Mode & does it crash then / tried turning off all applications starting with 'msconfig'?
Alan <>< :D
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I don't have antivirus or anti spyware because I haven't had the chance to put it on again and now the disk drive won't work so I can't install it / How do I check the service packs? / This started happening about a week after the warrenty ended in feb. And I also think this may have been the cause for my hard drive crashing / It worked perfectly fine until about 5 or 6 months and then the CD drive started acting up and being choosy about reading DVDs/ I have installed a vew games and such, but nothing out of the norm / It crashed randomly, but I can use it longer if I don't run anything to big, but I recently found out that it crashes real quick when I try to get into the BIOS / It shuts off when I try to get into safe mode too / How do I turn off all applications?
Also, today when I went to put in a CD, the computer folder didn't even find a CD drive. I have had this happen a few times, and when I just reboot, it corrects itself and everything is fine. But when I rebooted this time it came up with a blue screen that said:
Stop: c000021a {Fatal System Error}
the windows Logon Process system terminated unexpectedly with a status of
0x00000402 (0x00000000 0x00000000)
The system has been shut down
So I just rebooted and it started normally again with the exception of the Disk drive being there. this is the first time I've seen this message. I can't figure out how to get my disk drive back.
Also, I am not too worried about losing any data. It's pretty much still clean from the new hard drive.
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Sounds like either a motherboard/RAM/power supply issue. The only way to isolate the problem is to replace each. In this case the only one you can replace it the RAM.
It's really tough with a laptop :-[ and there are no "shortcuts" on this one.
You might try contacting the manufacturer and ask for grace from them. Sometimes they are forgiving and will cut you some slack. The only way to know is to call.
Alan <>< :D
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Yup, I've thought about it and decided I'm just going to save up and buy another. Thanks for your help, I really do appreciate it!