HP 6735s laptop running too slow

[KerryE]

Vista Home Premium, AMD Turion X2 Duel Core, 4GB RAM

Hard disk is empty, have disabled unnecessary start up programs, 'windows experience index' rating is showing as 3.8.

Is there anything I can do? Programs and internet (explorer & firefox) work frustratingly slow.

I was thinking of resetting to factory settings, but is there a way I can back up programs - there is one program that I have lost the CD.

[Allan]

Is there anything I can do? Programs and internet (explorer & firefox) work frustratingly slow.

So is it the computer or programs that are performing slowly, or internet navigation?

[KerryE]

The main thing which is slow is the video on youtube or online stuff. is there a way of checking the performace of the graphic card?

[Allan]

Sounds more like your ISP than your graphics card. What type of internet connection do you have?

[KerryE]

ok. This laptop is connected via the internal wireless connection that came with the machine.

There is another computer in the house that has a usb wireless connector that works just fine.

Is there a way of testing the laptop?

[Mulreay]

Test your connection speeds here http://www.speedtest.net/  it will show you if your connection is slow.

[rif]

move closer to your wifi router or connect directly to your wifi router with a patch cable and see if network performance improves. If it does, then try a different channel on your router or consider repositioning it. Usually a central location in your house or business is ideal. If that doesn't work, check for a driver update your your wifi adapter for your laptop.

[Computer CPR]

Hit Ctrl+Alt+Del and look at the task manager. tell me how many processes that it shows are running in the bottom left hand corner.

[Mulreay]

Would be quicker to press ctrl-shift-esc

[killerb255]

Would be quicker to press ctrl-shift-esc

Six of one, half-dozen of another.