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Author Topic: A Disk Read Error Has Occurred - Vista Startup  (Read 8892 times)

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ChocoBear111

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    A Disk Read Error Has Occurred - Vista Startup
    « on: October 02, 2010, 05:40:21 AM »
    So...

    Yesterday I downloaded & installed Winamp Media Player and a .flac converter. After installation Spybot popped up giving me the option of allowing or denying a registry change associated with Winamp. I assumed that the registry change would need to take place to allow the new software to function correctly and so allowed it.

    Bad move.

    Several hours later I came back to my computer (I'd left it on) at which point it completely froze up so, I cold rebooted it.


    Second bad move (I am aware cold booting is not a good thing, but I've never seen anything like this happen before)

    Now on startup my computer goes through the normal process until it gets to the page where it offers the option to launch recovery. After the countdown is complete I am greeted by the message 'A Disk Read Error Occurred - Press Ctrl - Alt - Del to Reboot'.

    So restart it I did to find the same message awaiting me, again and again and again. I cannot access safe mode, pressing F8 results in 'A Disk Read Error Occurred - Press Ctrl - Alt - Del to Reboot'

    I am running Windows Vista 32bit SP2, any help would be most appreciated. On Monday I'll take my laptop (HP T5870s) into Uni and see if I can get any help there from the IT department. Failing that I can take it to a professional IT Repair shop... but what with being a student I'd rather not.

    Many Thanks











    Keytapper



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      Re: A Disk Read Error Has Occurred - Vista Startup
      « Reply #1 on: October 02, 2010, 05:49:39 AM »
      I found that with my laptop, when this sort of 'freezing' happened, the remedy was to remove BOTH the mains lead AND the battery. If you haven't done this, worth a try.

      Salmon Trout

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      Re: A Disk Read Error Has Occurred - Vista Startup
      « Reply #2 on: October 02, 2010, 06:47:27 AM »
      It is possible that installing Winamp and the flac converter did not cause your problem. These things could be symptoms of a failing hard disk.


      ChocoBear111

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        Re: A Disk Read Error Has Occurred - Vista Startup
        « Reply #3 on: October 02, 2010, 09:31:16 AM »
        Hmm... possibly.

        Ok,

        If I hit F11 for recovery the laptop takes about five minutes to enter the recovery process, upon which it displays a blue screen ultimately telling me I have a hard disk failure, possibly due to software recently installed, and that I should make sure said software is installed correctly. Unfortunately this is impossible as I cannot access windows.

        If at startup I hit Ctrl-S and go into the BIOS setup and run a Hard Drive Self Test (as suggested by HP - www.hp.com/go/techcenter/support) it results in almost immediate failure and recommends I invest in a new hard drive.

        Is this salvageable? Only I have a LOT of work on this computer that I need and also my version of Windows (Vista Home Premium) came pre-installed so a disk format is kind of out of the question (if indeed that would even work)

        Many Thanks

        patio

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        Re: A Disk Read Error Has Occurred - Vista Startup
        « Reply #4 on: October 02, 2010, 09:49:44 AM »
        STOP using it immediately ! !

        Then grab 1 of these:

                                             

        2.5"laptop to IDE converter...this will allow you to hook that drive up to any working desktop to hopefully retrieve your data...

        NOTE Do not try to burn the data as this is more taxing on the drive....copy it to the desktop HDD and burn it later.
        " Anyone who goes to a psychiatrist should have his head examined. "

        Salmon Trout

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        Re: A Disk Read Error Has Occurred - Vista Startup
        « Reply #5 on: October 02, 2010, 09:55:25 AM »
        Hmm... possibly.

        You are in denial. Your "possibly" should be "definitely". As you have yourself found...

        Quote
        If I hit F11 for recovery the laptop takes about five minutes to enter the recovery process,

        That disk is not even on its last legs. It has passed that stage.

        Quote
        upon which it displays a blue screen ultimately telling me I have a hard disk failure

        You saw this with your own eyes.

        Quote
        I cannot access windows.

        The disk has failed. Terminally.

        Quote
        If at startup I hit Ctrl-S and go into the BIOS setup and run a Hard Drive Self Test (as suggested by HP - www.hp.com/go/techcenter/support) it results in almost immediate failure and recommends I invest in a new hard drive.

        Good advice! The only thing possible.

        Quote
        Is this salvageable?

        In my opinion, no.

        Quote
        Only I have a LOT of work on this computer that I need

        Sorry to be harsh, but you had a LOT of work that you didn't back up.

        Quote
        and also my version of Windows (Vista Home Premium) came pre-installed

        You may be able to buy a recovery CD from HP that would, in conjunction with a new hard drive, bring your machine back to the state it was in at the time of purchase.

        Quote
        so a disk format is kind of out of the question (if indeed that would even work)

        That disk won't take a format, which in any case would make it blank. (I know that when people say "reformat" they generally mean "format the disk and reinstall the operating system")

        The only, remote, possibility is that you could try removing the disk and mounting it as a slave in another computer and run some kind of data rescue program just in case anything is recoverable.  The cost of this can range from zero or low (a helpful friend) or medium (computer repair shop) to high (specialist data recovery company dismantles the drive under lab conditions and reassembles it with new mechanical and electronic parts in a clean chamber) and there is no guarantee that you would get anything off it.

        ChocoBear111

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          Re: A Disk Read Error Has Occurred - Vista Startup
          « Reply #6 on: October 03, 2010, 07:46:48 AM »
          hahahaha as much as i hate my laptop for doing this that last post made me laugh no end!!  :D

          cool, have invested in an IDE cable and will buy a new hard drive asap. Is W7 more advisable as an OS than vista?

          cheers

          Salmon Trout

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          Re: A Disk Read Error Has Occurred - Vista Startup
          « Reply #7 on: October 03, 2010, 07:49:01 AM »
          Is W7 more advisable as an OS than vista?

          Well, I think so, having tried both.

          ChocoBear111

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            Re: A Disk Read Error Has Occurred - Vista Startup
            « Reply #8 on: October 08, 2010, 09:57:51 AM »
            STOP using it immediately ! !

            Then grab 1 of these:

                                                 

            2.5"laptop to IDE converter...this will allow you to hook that drive up to any working desktop to hopefully retrieve your data...

            NOTE Do not try to burn the data as this is more taxing on the drive....copy it to the desktop HDD and burn it later.

            For future reference whilst this adapter only cost a couple of quid it was completely useless to me as there is no way it can actually connect my hard drive up to another desktop.

            I have purchased windows 7 and a replacement hard drive and am sending the broken drive off to a friend of mine who is going to try to extract the important files i need off of it. Over the last few days I also ran Acronis 10 from the BIOS to try and recover the data that way, but this failed either due to corruption or the fact that I was not signed in as a user. Either way I'll know for sure soon.

            Thanks for your help

            patio

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            Re: A Disk Read Error Has Occurred - Vista Startup
            « Reply #9 on: October 09, 2010, 08:04:43 AM »
            The adapter hooks up to any standard IDE ribbon cable....
            " Anyone who goes to a psychiatrist should have his head examined. "