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Author Topic: Help Needed: Computer Periodically Re-starting  (Read 5621 times)

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e5c4p3artist

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Unknown
    Help Needed: Computer Periodically Re-starting
    « on: April 08, 2011, 09:36:43 AM »
    This computer had been running fine up until two days ago. Two days ago, it restarted by itself in the early afternoon. About 30 minutes later, it did it again. About 2 hours later it did it a third time. Yesterday, it restarted once in the morning and once in the afternoon.  I went to be about 2AM last night and sometime between then and when I went to use it this morning (9AM) it had restarted.

    This is a desktop computer. Two days ago, after the third restart, I opened the case and man was it dusty in there. So I thought it was an overheating issue. I cleaned most of the dust out as well as I could and when I finished, it looked a LOT cleaner. I hoped that would solve the issue, but it obviously did not.

    This is definitely an abrupt restart issue. I have been at the computer when restarts have occurred. And when the computer boots back up each time, I receive a message that "The system has recovered from a serious error."  It is not, for example due to Microsoft Update restarting my computer after an update. In fact, I have automatic updates disabled.

    Interestingly, in my computer "startup and recovery" properties I have the box labeled "Automatically Restart" unchecked. So windows should not be restarting my computer when a software error occurs. Another reason I suspected overheating.

    The "serious error" message has a link to get more info, which tells me this "error signature"

    BCCode : 9c     BCP1 : 00000000     BCP2 : 8054E170     BCP3 : B2000000     
    BCP4 : 1040080F     OSVer : 5_1_2600     SP : 3_0     Product : 256_1

    And tells me more info can be found here:

    C:\DOCUME~1\Kent\LOCALS~1\Temp\WERdb19.dir00\Mini040811-01.dmp
    C:\DOCUME~1\Kent\LOCALS~1\Temp\WERdb19.dir00\sysdata.xml

    I have googled how to read .dmp files, but have not been able to successfully do so yet.

    The sysdata.xml file is copied at the bottom of this message.

    In case it was a software issue, I attempted to restore to a point nearly two weeks ago, but the restore "failed" because it reported that no changes had been made since then. Which is true, no new software has been installed or settings changed in a couple of weeks.

    I am getting into speculation here, but each time the computer has restarted, iTunes has pretty much been the only program running in the foreground. In the background, the only out-of-ordinary programs running are CrashPlan (backup software that is always running and has been running fine for longer than two days ago and is also running without issues on other computers in the house) and Ditto (a small clipboard extension program that I've run without issues forever). And sometimes Zumocast (look it up if necessary), but it has not always been running during each restart.

    I am using Microsoft Security Essentials for virus protection and a scan since the crashes started happening caught no infections.

    Any advice is appreciated as I troubleshoot this.  Thanks for reading this post and for any help you can try to give me.

    sysdata.xml contents:

    <?xml version="1.0" encoding="Unicode" ?>
    <SYSTEMINFO>
    <SYSTEM>
       <OSNAME>Microsoft Windows XP Professional</OSNAME>
       <OSVER>5.1.2600 3.0</OSVER>
       <OSLANGUAGE>1033</OSLANGUAGE>
    </SYSTEM>
    <DEVICES>
       <DEVICE>
          <DESCRIPTION>ACPI Fixed Feature Button</DESCRIPTION>
          <HARDWAREID>ACPI\FixedButton</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Intel Processor</DESCRIPTION>
          <HARDWAREID>ACPI\GenuineIntel_-_x86_Family_15_Model_4</HARDWAREID>
          <SERVICE>intelppm</SERVICE>
          <DRIVER>intelppm.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Programmable interrupt controller</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0000</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>System timer</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0100</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Direct memory access controller</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0200</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Standard 101/102-Key or Microsoft Natural PS/2 Keyboard</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0303</HARDWAREID>
          <SERVICE>i8042prt</SERVICE>
          <DRIVER>i8042prt.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Printer Port</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0400</HARDWAREID>
          <SERVICE>Parport</SERVICE>
          <DRIVER>parport.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Communications Port</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0501</HARDWAREID>
          <SERVICE>Serial</SERVICE>
          <DRIVER>serial.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Standard floppy disk controller</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0700</HARDWAREID>
          <SERVICE>fdc</SERVICE>
          <DRIVER>fdc.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>System speaker</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0800</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>PCI bus</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0A03</HARDWAREID>
          <SERVICE>pci</SERVICE>
          <DRIVER>pci.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>System CMOS/real time clock</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0B00</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>System board</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0C01</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Motherboard resources</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0C02</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Motherboard resources</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0C02</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Numeric data processor</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0C04</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>ACPI Fan</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0C0B</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>ACPI Power Button</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0C0C</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>ACPI Sleep Button</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0C0E</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>PS/2 Compatible Mouse</DESCRIPTION>
          <HARDWAREID>ACPI\PNP0F13</HARDWAREID>
          <SERVICE>i8042prt</SERVICE>
          <DRIVER>i8042prt.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>ACPI Thermal Zone</DESCRIPTION>
          <HARDWAREID>ACPI\ThermalZone</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Microsoft ACPI-Compliant System</DESCRIPTION>
          <HARDWAREID>ACPI_HAL\PNP0C08</HARDWAREID>
          <SERVICE>ACPI</SERVICE>
          <DRIVER>ACPI.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Plug and Play Monitor</DESCRIPTION>
          <HARDWAREID>Monitor\ACR0101</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Floppy disk drive</DESCRIPTION>
          <HARDWAREID>FDC\GENERIC_FLOPPY_DRIVE</HARDWAREID>
          <SERVICE>flpydisk</SERVICE>
          <DRIVER>flpydisk.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>APC Battery BackUP</DESCRIPTION>
          <HARDWAREID>HID\Vid_051d&amp;Pid_0002&amp;Rev_0106</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>CD-ROM Drive</DESCRIPTION>
          <HARDWAREID>IDE\CdRomLITE-ON_LTR-40125S______________________ZS08____</HARDWAREID>
          <SERVICE>cdrom</SERVICE>
          <DRIVER>cdrom.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>CD-ROM Drive</DESCRIPTION>
          <HARDWAREID>IDE\CdRomPLEXTOR_DVDR___PX-716A__________________1.09____</HARDWAREID>
          <SERVICE>cdrom</SERVICE>
          <DRIVER>cdrom.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Disk drive</DESCRIPTION>
          <HARDWAREID>IDE\DiskST31000528AS____________________________CC34____</HARDWAREID>
          <SERVICE>disk</SERVICE>
          <DRIVER>disk.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Disk drive</DESCRIPTION>
          <HARDWAREID>IDE\DiskWDC_WD2500AAJB-00J3A0___________________01.03E01</HARDWAREID>
          <SERVICE>disk</SERVICE>
          <DRIVER>disk.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>ISAPNP Read Data Port</DESCRIPTION>
          <HARDWAREID>ISAPNP\ReadDataPort</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Printer Port Logical Interface</DESCRIPTION>
          <HARDWAREID>LPTENUM\MicrosoftRawPort958A</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>NVIDIA GeForce 6200</DESCRIPTION>
          <HARDWAREID>PCI\VEN_10DE&amp;DEV_0221&amp;SUBSYS_21521682&amp;REV_A1</HARDWAREID>
          <SERVICE>nv</SERVICE>
          <DRIVER>nv4_mini.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>PCI standard host CPU bridge</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_0314&amp;SUBSYS_00000000&amp;REV_00</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>VIA Bus Master IDE Controller</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_0571&amp;SUBSYS_32061565&amp;REV_06</HARDWAREID>
          <SERVICE>viaide</SERVICE>
          <DRIVER>viaide.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>PCI standard host CPU bridge</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_1314&amp;SUBSYS_00000000&amp;REV_00</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>PCI standard host CPU bridge</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_2314&amp;SUBSYS_00000000&amp;REV_00</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>VIA Rev 5 or later USB Universal Host Controller</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3038&amp;SUBSYS_32061565&amp;REV_81</HARDWAREID>
          <SERVICE>usbuhci</SERVICE>
          <DRIVER>usbuhci.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>VIA Rev 5 or later USB Universal Host Controller</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3038&amp;SUBSYS_32061565&amp;REV_81</HARDWAREID>
          <SERVICE>usbuhci</SERVICE>
          <DRIVER>usbuhci.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>VIA Rev 5 or later USB Universal Host Controller</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3038&amp;SUBSYS_32061565&amp;REV_81</HARDWAREID>
          <SERVICE>usbuhci</SERVICE>
          <DRIVER>usbuhci.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>VIA Rev 5 or later USB Universal Host Controller</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3038&amp;SUBSYS_32061565&amp;REV_81</HARDWAREID>
          <SERVICE>usbuhci</SERVICE>
          <DRIVER>usbuhci.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Realtek AC&apos;97 Audio for VIA (R) Audio Controller</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3059&amp;SUBSYS_82121565&amp;REV_60</HARDWAREID>
          <SERVICE>ALCXWDM</SERVICE>
          <DRIVER>ALCXWDM.SYS</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>VIA Compatable Fast Ethernet Adapter</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3065&amp;SUBSYS_22001565&amp;REV_78</HARDWAREID>
          <SERVICE>FETNDIS</SERVICE>
          <DRIVER>fetnd5.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Standard Enhanced PCI to USB Host Controller</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3104&amp;SUBSYS_32061565&amp;REV_86</HARDWAREID>
          <SERVICE>usbehci</SERVICE>
          <DRIVER>usbehci.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Standard Dual Channel PCI IDE Controller</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3149&amp;SUBSYS_32061565&amp;REV_80</HARDWAREID>
          <SERVICE>pciide</SERVICE>
          <DRIVER>pciide.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>PCI standard host CPU bridge</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3208&amp;SUBSYS_00000000&amp;REV_00</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>PCI standard ISA bridge</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_3227&amp;SUBSYS_00000000&amp;REV_00</HARDWAREID>
          <SERVICE>isapnp</SERVICE>
          <DRIVER>isapnp.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>PCI standard host CPU bridge</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_4314&amp;SUBSYS_00000000&amp;REV_00</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>PCI standard host CPU bridge</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_7314&amp;SUBSYS_00000000&amp;REV_00</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>VIA CPU to AGP Controller</DESCRIPTION>
          <HARDWAREID>PCI\VEN_1106&amp;DEV_B198&amp;SUBSYS_00000000&amp;REV_00</HARDWAREID>
          <SERVICE>pci</SERVICE>
          <DRIVER>pci.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Primary IDE Channel</DESCRIPTION>
          <HARDWAREID>1106-0571</HARDWAREID>
          <SERVICE>atapi</SERVICE>
          <DRIVER>atapi.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Secondary IDE Channel</DESCRIPTION>
          <HARDWAREID>1106-0571</HARDWAREID>
          <SERVICE>atapi</SERVICE>
          <DRIVER>atapi.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Primary IDE Channel</DESCRIPTION>
          <HARDWAREID>1106-3149</HARDWAREID>
          <SERVICE>atapi</SERVICE>
          <DRIVER>atapi.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Secondary IDE Channel</DESCRIPTION>
          <HARDWAREID>1106-3149</HARDWAREID>
          <SERVICE>atapi</SERVICE>
          <DRIVER>atapi.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>ACPI Uniprocessor PC</DESCRIPTION>
          <HARDWAREID>acpiapic_up</HARDWAREID>
          <SERVICE>\Driver\ACPI_HAL</SERVICE>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Microsoft Composite Battery</DESCRIPTION>
          <HARDWAREID>COMPOSITE_BATTERY</HARDWAREID>
          <SERVICE>Compbatt</SERVICE>
          <DRIVER>compbatt.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Logical Disk Manager</DESCRIPTION>
          <HARDWAREID>ROOT\DMIO</HARDWAREID>
          <SERVICE>dmio</SERVICE>
          <DRIVER>dmio.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Volume Manager</DESCRIPTION>
          <HARDWAREID>ROOT\FTDISK</HARDWAREID>
          <SERVICE>ftdisk</SERVICE>
          <DRIVER>ftdisk.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Audio Codecs</DESCRIPTION>
          <HARDWAREID>MS_MMACM</HARDWAREID>
          <SERVICE>audstub</SERVICE>
          <DRIVER>audstub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Legacy Audio Drivers</DESCRIPTION>
          <HARDWAREID>MS_MMDRV</HARDWAREID>
          <SERVICE>audstub</SERVICE>
          <DRIVER>audstub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Media Control Devices</DESCRIPTION>
          <HARDWAREID>MS_MMMCI</HARDWAREID>
          <SERVICE>audstub</SERVICE>
          <DRIVER>audstub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Legacy Video Capture Devices</DESCRIPTION>
          <HARDWAREID>MS_MMVCD</HARDWAREID>
          <SERVICE>audstub</SERVICE>
          <DRIVER>audstub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Video Codecs</DESCRIPTION>
          <HARDWAREID>MS_MMVID</HARDWAREID>
          <SERVICE>audstub</SERVICE>
          <DRIVER>audstub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>WAN Miniport (L2TP)</DESCRIPTION>
          <HARDWAREID>ms_l2tpminiport</HARDWAREID>
          <SERVICE>Rasl2tp</SERVICE>
          <DRIVER>rasl2tp.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>WAN Miniport (IP)</DESCRIPTION>
          <HARDWAREID>ms_ndiswanip</HARDWAREID>
          <SERVICE>NdisWan</SERVICE>
          <DRIVER>ndiswan.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>WAN Miniport (PPPOE)</DESCRIPTION>
          <HARDWAREID>ms_pppoeminiport</HARDWAREID>
          <SERVICE>RasPppoe</SERVICE>
          <DRIVER>raspppoe.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>WAN Miniport (PPTP)</DESCRIPTION>
          <HARDWAREID>ms_pptpminiport</HARDWAREID>
          <SERVICE>PptpMiniport</SERVICE>
          <DRIVER>raspptp.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Packet Scheduler Miniport</DESCRIPTION>
          <HARDWAREID>ms_pschedmp</HARDWAREID>
          <SERVICE>PSched</SERVICE>
          <DRIVER>psched.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Packet Scheduler Miniport</DESCRIPTION>
          <HARDWAREID>ms_pschedmp</HARDWAREID>
          <SERVICE>PSched</SERVICE>
          <DRIVER>psched.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Direct Parallel</DESCRIPTION>
          <HARDWAREID>ms_ptiminiport</HARDWAREID>
          <SERVICE>Raspti</SERVICE>
          <DRIVER>raspti.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Terminal Server Device Redirector</DESCRIPTION>
          <HARDWAREID>ROOT\RDPDR</HARDWAREID>
          <SERVICE>rdpdr</SERVICE>
          <DRIVER>rdpdr.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Terminal Server Keyboard Driver</DESCRIPTION>
          <HARDWAREID>ROOT\RDP_KBD</HARDWAREID>
          <SERVICE>TermDD</SERVICE>
          <DRIVER>termdd.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Terminal Server Mouse Driver</DESCRIPTION>
          <HARDWAREID>ROOT\RDP_MOU</HARDWAREID>
          <SERVICE>TermDD</SERVICE>
          <DRIVER>termdd.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Plug and Play Software Device Enumerator</DESCRIPTION>
          <HARDWAREID>root\swenum</HARDWAREID>
          <SERVICE>swenum</SERVICE>
          <DRIVER>swenum.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Microcode Update Device</DESCRIPTION>
          <HARDWAREID>root\update</HARDWAREID>
          <SERVICE>update</SERVICE>
          <DRIVER>update.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Microsoft System Management BIOS Driver</DESCRIPTION>
          <HARDWAREID>root\mssmbios</HARDWAREID>
          <SERVICE>mssmbios</SERVICE>
          <DRIVER>mssmbios.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Generic volume</DESCRIPTION>
          <HARDWAREID>STORAGE\Volume</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Generic volume</DESCRIPTION>
          <HARDWAREID>STORAGE\Volume</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Generic volume</DESCRIPTION>
          <HARDWAREID>STORAGE\Volume</HARDWAREID>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Microsoft Kernel System Audio Device</DESCRIPTION>
          <HARDWAREID>SW\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}</HARDWAREID>
          <SERVICE>sysaudio</SERVICE>
          <DRIVER>sysaudio.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Microsoft WINMM WDM Audio Compatibility Driver</DESCRIPTION>
          <HARDWAREID>SW\{cd171de3-69e5-11d2-b56d-0000f8754380}</HARDWAREID>
          <SERVICE>wdmaud</SERVICE>
          <DRIVER>wdmaud.sys</DRIVER>
       </DEVICE>
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          <HARDWAREID>USB\ROOT_HUB&amp;VID1106&amp;PID3038&amp;REV0081</HARDWAREID>
          <SERVICE>usbhub</SERVICE>
          <DRIVER>usbhub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>USB Root Hub</DESCRIPTION>
          <HARDWAREID>USB\ROOT_HUB&amp;VID1106&amp;PID3038&amp;REV0081</HARDWAREID>
          <SERVICE>usbhub</SERVICE>
          <DRIVER>usbhub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>USB Root Hub</DESCRIPTION>
          <HARDWAREID>USB\ROOT_HUB&amp;VID1106&amp;PID3038&amp;REV0081</HARDWAREID>
          <SERVICE>usbhub</SERVICE>
          <DRIVER>usbhub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>USB Root Hub</DESCRIPTION>
          <HARDWAREID>USB\ROOT_HUB&amp;VID1106&amp;PID3038&amp;REV0081</HARDWAREID>
          <SERVICE>usbhub</SERVICE>
          <DRIVER>usbhub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>USB Root Hub</DESCRIPTION>
          <HARDWAREID>USB\ROOT_HUB20&amp;VID1106&amp;PID3104&amp;REV0086</HARDWAREID>
          <SERVICE>usbhub</SERVICE>
          <DRIVER>usbhub.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>American Power Conversion USB UPS</DESCRIPTION>
          <HARDWAREID>USB\Vid_051d&amp;Pid_0002&amp;Rev_0106</HARDWAREID>
          <SERVICE>HidUsb</SERVICE>
          <DRIVER>hidusb.sys</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>USB Mass Storage Device</DESCRIPTION>
          <HARDWAREID>USB\Vid_4971&amp;Pid_ce04&amp;Rev_0859</HARDWAREID>
          <SERVICE>USBSTOR</SERVICE>
          <DRIVER>USBSTOR.SYS</DRIVER>
       </DEVICE>
       <DEVICE>
          <DESCRIPTION>Disk drive</DESCRIPTION>
          <HARDWAREID>USBSTOR\DiskSTECH___Simple_Drive____8.59</HARDWAREID>
          <SERVICE>disk</SERVICE>
          <DRIVER>disk.sys</DRIVER>
       </DEVICE>
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          <FILESIZE>187776</FILESIZE>
          <CREATIONDATE>08-29-2002 12:00:00</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
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          <FILESIZE>11648</FILESIZE>
          <CREATIONDATE>08-29-2002 12:00:00</CREATIONDATE>
          <VERSION>5.1.2600.0</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
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          <CREATIONDATE>08-04-2004 07:56:41</CREATIONDATE>
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       <DRIVER>
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          <FILESIZE>3967</FILESIZE>
          <CREATIONDATE>08-04-2004 07:56:41</CREATIONDATE>
          <VERSION>6.13.1.3198</VERSION>
          <MANUFACTURER>Intel(R) Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Intel(R) Graphics Accelerator Drivers for Windows NT(R)</PRODUCTNAME>
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          <FILESIZE>3615</FILESIZE>
          <CREATIONDATE>08-04-2004 07:56:41</CREATIONDATE>
          <VERSION>6.13.1.3198</VERSION>
          <MANUFACTURER>Intel(R) Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Intel(R) Graphics Accelerator Drivers for Windows NT(R)</PRODUCTNAME>
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          <CREATIONDATE>08-04-2004 07:56:41</CREATIONDATE>
          <VERSION>6.13.1.3198</VERSION>
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       <PRODUCTNAME>
    Intel(R) Graphics Accelerator Drivers for Windows NT(R)</PRODUCTNAME>
       </DRIVER>
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          <FILESIZE>3135</FILESIZE>
          <CREATIONDATE>08-04-2004 07:56:41</CREATIONDATE>
          <VERSION>6.13.1.3198</VERSION>
          <MANUFACTURER>Intel(R) Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Intel(R) Graphics Accelerator Drivers for Windows NT(R)</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
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          <FILESIZE>3711</FILESIZE>
          <CREATIONDATE>08-04-2004 07:56:41</CREATIONDATE>
          <VERSION>6.13.1.3198</VERSION>
          <MANUFACTURER>Intel(R) Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Intel(R) Graphics Accelerator Drivers for Windows NT(R)</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>adv11nt5.dll</FILENAME>
          <FILESIZE>3775</FILESIZE>
          <CREATIONDATE>08-04-2004 07:56:41</CREATIONDATE>
          <VERSION>6.13.1.3198</VERSION>
          <MANUFACTURER>Intel(R) Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Intel(R) Graphics Accelerator Drivers for Windows NT(R)</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>aec.sys</FILENAME>
          <FILESIZE>142592</FILESIZE>
          <CREATIONDATE>09-06-2009 06:06:08</CREATIONDATE>
          <VERSION>5.1.2601.3142</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>afc.sys</FILENAME>
          <FILESIZE>11776</FILESIZE>
          <CREATIONDATE>08-23-2009 21:48:52</CREATIONDATE>
          <VERSION>1.0.0.2</VERSION>
          <MANUFACTURER>Arcsoft, Inc.</MANUFACTURER>
       <PRODUCTNAME>
    Arcsoft(R) ASPI Shell</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>afd.sys</FILENAME>
          <FILESIZE>138496</FILESIZE>
          <CREATIONDATE>08-29-2002 12:00:00</CREATIONDATE>
          <VERSION>5.1.2600.5657</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>agp440.sys</FILENAME>
          <FILESIZE>42368</FILESIZE>
          <CREATIONDATE>08-04-2004 06:07:41</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>agpcpq.sys</FILENAME>
          <FILESIZE>44928</FILESIZE>
          <CREATIONDATE>08-04-2004 06:07:42</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>alcxwdm.sys</FILENAME>
          <FILESIZE>3797632</FILESIZE>
          <CREATIONDATE>09-06-2009 06:05:38</CREATIONDATE>
          <VERSION>5.10.0.5940</VERSION>
          <MANUFACTURER>Realtek Semiconductor Corp.</MANUFACTURER>
       <PRODUCTNAME>
    Windows (R) WDM driver for Realtek AC&apos;97 Audio(HRTF data Copyright 1994 by MIT Media Lab)</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>alim1541.sys</FILENAME>
          <FILESIZE>42752</FILESIZE>
          <CREATIONDATE>08-04-2004 06:07:41</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>amdagp.sys</FILENAME>
          <FILESIZE>43008</FILESIZE>
          <CREATIONDATE>08-04-2004 06:07:42</CREATIONDATE>
          <VERSION>5.2.2.2195</VERSION>
          <MANUFACTURER>Advanced Micro Devices, Inc.</MANUFACTURER>
       <PRODUCTNAME>
    Windows (R) 2000 DDK Driver</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>amdk6.sys</FILENAME>
          <FILESIZE>37376</FILESIZE>
          <CREATIONDATE>08-29-2002 01:05:06</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>amdk7.sys</FILENAME>
          <FILESIZE>37760</FILESIZE>
          <CREATIONDATE>08-29-2002 01:05:08</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>arp1394.sys</FILENAME>
          <FILESIZE>60800</FILESIZE>
          <CREATIONDATE>08-29-2002 01:33:30</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>asyncmac.sys</FILENAME>
          <FILESIZE>14336</FILESIZE>
          <CREATIONDATE>08-29-2002 12:00:00</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atapi.sys</FILENAME>
          <FILESIZE>96512</FILESIZE>
          <CREATIONDATE>08-29-2002 12:00:00</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati1btxx.sys</FILENAME>
          <FILESIZE>56623</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:29</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM BT829x</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati1mdxx.sys</FILENAME>
          <FILESIZE>11615</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:29</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI Specialized MVD VBI Codec</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati1pdxx.sys</FILENAME>
          <FILESIZE>12047</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:29</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI Specialized PCD VBI Codec</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati1raxx.sys</FILENAME>
          <FILESIZE>30671</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:30</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM Rage Theater Audio</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati1rvxx.sys</FILENAME>
          <FILESIZE>63663</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:30</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM RT</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati1snxx.sys</FILENAME>
          <FILESIZE>26367</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:31</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM TVAUDIO</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati1ttxx.sys</FILENAME>
          <FILESIZE>21343</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:31</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM Teletext Decoder</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
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          <FILESIZE>36463</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:31</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM TVTUNER</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati1xbxx.sys</FILENAME>
          <FILESIZE>29455</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:31</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM CROSSBAR</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati1xsxx.sys</FILENAME>
          <FILESIZE>34735</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:31</CREATIONDATE>
          <VERSION>6.13.10.6131</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM TVAUDIO_CROSSBAR</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati2mtaa.sys</FILENAME>
          <FILESIZE>327040</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:26</CREATIONDATE>
          <VERSION>6.13.10.5019</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI Rage 128 Family</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ati2mtag.sys</FILENAME>
          <FILESIZE>701440</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:26</CREATIONDATE>
          <VERSION>6.14.10.6462</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI Radeon WindowsNT Miniport Driver</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atinbtxx.sys</FILENAME>
          <FILESIZE>57856</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:27</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM BT829x</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atinmdxx.sys</FILENAME>
          <FILESIZE>13824</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:28</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI Specialized MVD VBI Codec</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atinpdxx.sys</FILENAME>
          <FILESIZE>14336</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:29</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI Specialized PCD VBI Codec</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atinraxx.sys</FILENAME>
          <FILESIZE>52224</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:29</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM Rage Theater Audio</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atinrvxx.sys</FILENAME>
          <FILESIZE>104960</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:30</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM RT</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atinsnxx.sys</FILENAME>
          <FILESIZE>28672</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:30</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM TVAUDIO</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atinttxx.sys</FILENAME>
          <FILESIZE>13824</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:30</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM Teletext Decoder</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atintuxx.sys</FILENAME>
          <FILESIZE>73216</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:31</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM TVTUNER</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atinxbxx.sys</FILENAME>
          <FILESIZE>31744</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:31</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM CROSSBAR</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atinxsxx.sys</FILENAME>
          <FILESIZE>63488</FILESIZE>
          <CREATIONDATE>08-04-2004 05:29:31</CREATIONDATE>
          <VERSION>6.14.10.6238</VERSION>
          <MANUFACTURER>ATI Technologies Inc.</MANUFACTURER>
       <PRODUCTNAME>
    ATI WDM TVAUDIO_CROSSBAR</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>ativmc20.cod</FILENAME>
          <FILESIZE>64352</FILESIZE>
          <CREATIONDATE>07-17-2004 18:36:22</CREATIONDATE>
          <VERSION>0.0.0.0</VERSION>
          <MANUFACTURER></MANUFACTURER>
       <PRODUCTNAME>
    </PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atmarpc.sys</FILENAME>
          <FILESIZE>59904</FILESIZE>
          <CREATIONDATE>08-29-2002 12:00:00</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
          <FILENAME>atmepvc.sys</FILENAME>
          <FILESIZE>31360</FILESIZE>
          <CREATIONDATE>08-29-2002 12:00:00</CREATIONDATE>
          <VERSION>5.1.2600.0</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
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       <PRODUCTNAME>
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          <FILESIZE>11359</FILESIZE>
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          <VERSION>6.13.1.3198</VERSION>
          <MANUFACTURER>Intel(R) Corporation</MANUFACTURER>
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    Intel(R) Graphics Accelerator Drivers for Windows NT(R)</PRODUCTNAME>
       </DRIVER>
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          <FILESIZE>25471</FILESIZE>
          <CREATIONDATE>08-04-2004 07:56:41</CREATIONDATE>
          <VERSION>6.13.1.3198</VERSION>
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    Intel(R) Graphics Accelerator Drivers for Windows NT(R)</PRODUCTNAME>
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          <VERSION>6.13.1.3198</VERSION>
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          <VERSION>5.1.2600.5512</VERSION>
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       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
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          <FILESIZE>18688</FILESIZE>
          <CREATIONDATE>08-17-2001 13:52:30</CREATIONDATE>
          <VERSION>5.1.2600.0</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
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          <FILESIZE>63744</FILESIZE>
          <CREATIONDATE>08-29-2002 12:00:00</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
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       <PRODUCTNAME>
    Microsoft® Windows® Operating System</PRODUCTNAME>
       </DRIVER>
       <DRIVER>
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          <FILESIZE>62976</FILESIZE>
          <CREATIONDATE>08-29-2002 12:00:00</CREATIONDATE>
          <VERSION>5.1.2600.5512</VERSION>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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       <DRIVER>
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          <FILESIZE>15423</FILESIZE>
          <CREATIONDATE>08-04-2004 07:56:41</CREATIONDATE>
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       <DRIVER>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    VERITAS® NT Disk Manager</PRODUCTNAME>
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    VERITAS® NT Disk Manager</PRODUCTNAME>
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    Logical Disk Manager for Windows NT</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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          <CREATIONDATE>08-09-2009 04:47:43</CREATIONDATE>
          <VERSION>5.1.2600.0</VERSION>
          <MANUFACTURER>Microsoft Corporation</MANUFACTURER>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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          <VERSION>5.1.2600.5512</VERSION>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Microsoft® Windows® Operating System</PRODUCTNAME>
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    Logged

    e5c4p3artist

      Topic Starter


      Greenhorn

      • Experience: Beginner
      • OS: Unknown
      Re: Help Needed: Computer Periodically Re-starting
      « Reply #1 on: April 11, 2011, 09:41:25 PM »
      Okay, so I've narrowed it down to the connection to an external hard drive.  When an external hard drive is connected and the computer tries to write to it, is when it crashes.  Sometimes it crashes before writing anything at all.  Sometimes a bit of data transfers before the crash, but I'm 99% sure that its the problem.

      Since I just narrowed this down, I haven't had much time to troubleshoot yet.  I'll start on that now.  But if this issue sounds familiar to anyone, feel free to jump in.

      Thanks!
      Logged

      e5c4p3artist

        Topic Starter


        Greenhorn

        • Experience: Beginner
        • OS: Unknown
        Re: Help Needed: Computer Periodically Re-starting
        « Reply #2 on: April 12, 2011, 08:27:19 AM »
        Well, as of now, it appears that I have some problems.

        I have ALWAYS been able to transfer files from this computer to an old-style external backup drive that I've had forever - basically a full size hard drive in and external enclosure that has its own AC power supply.  Now I am unable to do even that.  I just tried and the computer restarted.

        So......my computer works if no external drive is plugged in.  And I have 300GB of data on the hard drive I need to back up.  At this point, I am considering upgrading the computer - full upgrade.  But I need my data backed up so I can restore it when the upgrade is finished.  I can back up to the cloud, but that will take a couple of months for 300GB.

        How am I going to get this data backed up?
        Logged

        patio

        • Moderator


          • Genius
        • Maud' Dib
          • Thanked: 1769
          • Yes
        • Experience: Beginner
        • OS: Windows 7
        Re: Help Needed: Computer Periodically Re-starting
        « Reply #3 on: April 12, 2011, 08:43:36 AM »
        I would find out what brand that external is and DLoad and run the Free diagnostics from the manuf. site...sounds like it's going South.
        Logged
        " Anyone who goes to a psychiatrist should have his head examined. "

        Geek-9pm


          Mastermind
        • Geek After Dark
          • Thanked: 1026
          • Gekk9pm bnlog
        • Certifications: List
        • Computer: Specs
        • Experience: Expert
        • OS: Windows 10
        Re: Help Needed: Computer Periodically Re-starting
        « Reply #4 on: April 12, 2011, 08:47:32 AM »
        To start with, borrow an identical power supply and try it.
        Logged

        e5c4p3artist

          Topic Starter


          Greenhorn

          • Experience: Beginner
          • OS: Unknown
          Re: Help Needed: Computer Periodically Re-starting
          « Reply #5 on: April 18, 2011, 01:17:14 PM »
          Update:  The restarts have gotten more and more frequent until I can not even boot up.  In other words, if I turn the computer on, before Windows even starts, the computer restarts. I have ordered a bevy of new parts to upgrade it, including a new PSU, but I'd like to solve this problem so I know what the problem actually was.

          I went into the BIOS and reset it to "optimized defaults" based on advice given in another thread I googled.  I got booted into Windows and felt hopeful, but about 2 minutes later, it restarted.  And the same thing happens whether I am in SAFE MODE or not.

          I guess I'll install the new PSU first to see if it is the problem.
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          e5c4p3artist

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            Re: Help Needed: Computer Periodically Re-starting
            « Reply #6 on: April 18, 2011, 03:23:06 PM »
            Well, it is not the power supply.
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            Geek-9pm


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            Re: Help Needed: Computer Periodically Re-starting
            « Reply #7 on: April 18, 2011, 03:36:44 PM »
            Can you determine if it is hardware or software?
            Can you boot up just a floppy with a memory test and see how long it goes?
            Or  the Microsoft Memory test, which does not boot up the Windows OS. It is a stand alone program with very little overhead. If the PC reboots doing that, it must be hardware.
            http://oca.microsoft.com/en/windiag.asp
            You can download a small ISO an d burn it to CD. God tool to have.

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