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Author Topic: error code 9c in win 7 64bit, (goes into blue screen then shuts down) help!  (Read 13090 times)

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bosanci28

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    • Experience: Beginner
    • OS: Unknown
    i have a computer:
    i3 dual core 3200hmhz
    mb: msi h55m-e23
    8gb ram 1600
    windows 7 ultimate 64bit
    cpu:intel r core tm i3 cpu 550 @ 3.20ghz

    my problem:

    few weeks back i got blue screen  with this errors:
    bccode: 9c
    bcp1:0000000000000000
    bcp2:FFFFF80000BA8BB0
    bcp3:0000000000000000
    bcp4:0000000000000000


    back then i did a memory check with memtester and it went pass10,so memory was good,i check cpu temp was okay,hdd test was okay,
    so i did restore the hole pc fresh and it was fine for about a week,and after installing some stuff  yesterday i start getting the same error and codes...

    now i cant read the dump files what they mean or with what to open them but i suspect maybe a software is doing this...

    today i run the pc in safe mode and is not shutting down,hmmm...

    i also attached 2 files:
    -WER-32479-0.sysdata
    -minidump

    if you can read it,and see what the problem is.

    any help on this will very much appreciate!

    thanks
    happy holidays!

    bosanci28

    (sorry if i have asked in the wrong section)

    [year+ old attachment deleted by admin]

    Transfusion



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    Code 9C means that it is a hardware error causing your crashes.
    MemTest says the RAM is good... the HDD shouldn't be the culprit here... and that leaves only the CPU. Stress-test your CPU and RAM with http://www.xtremesystems.org/forums/showthread.php?197835-IntelBurnTest-The-new-stress-testing-program on Standard and see if it BSoDs.
    In Soviet Russia, iPhone touch you. Computer shut you down. Mouse click you. Floppy inserts you. Yahoo answers you. Man in TV watches you. Computer game addicts you. Guitar shreds you. Motherboard fries you. The laughter in manslaughter is put back in.
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    bosanci28

      Topic Starter


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      • Experience: Beginner
      • OS: Unknown
      well,
      as of right now ,i  try to re install the windows again and at the start of install it freezes up and the  blue screen comes up with a error then shuts down,

      so i purchased new  memory ,dvd drive,and power supply ,swaped with a working hdd,still no luck

      same problem freezes at first step  at re install ing the windows,

      so i guess  the problem is something to do with cpu or mother board.

      is that program from that link good  or able to run from dos to do that test?

      i even try installing win xp same problem,,so right now i still have warranty till about jan 6-2012 on the hole system,as i purchased from tiger direct dot com and is a msi product,i may call them tuesday to

      have the do something about,because ,i think cpu or mb is defective,

      is there any test for cpu or mb to find out if defective? from dos,

      thanks

      Transfusion



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      Intelburntest is very reliable-Stresses the CPU even further than Prime95 or Orthos does.
      It only runs in Windows.. though...
      Well since you can't boot into Windows... would it be possible to boot a Linux LiveCD and then run Prime95 Linux version to test your CPU?
      In Soviet Russia, iPhone touch you. Computer shut you down. Mouse click you. Floppy inserts you. Yahoo answers you. Man in TV watches you. Computer game addicts you. Guitar shreds you. Motherboard fries you. The laughter in manslaughter is put back in.
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      bosanci28

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        sorry to ask,do you have any direct link where to get those to programs?
        and do i  put the linux live cd in and then take  out and put the other program?
        dont know exactly how it works,sorry,and thanks for any help!.

        Transfusion



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        No problem :)
        I found a very nice tutorial here:
        http://answers.yahoo.com/question/index?qid=20080130082037AAWJnj1

        Download this:
        http://damnsmalllinux.org/download.html (only 50 MB)
        Burn it to a CD/use http://www.pendrivelinux.com/yumi-multi if you want to USB boot and then boot it.
        Quote
        open a terminal session and type:
        $ mkdir prime;cd prime

        $ wget ftp ://mersenne.org/gimps/mprime266.tar.gz
        (you should see some output and "mprime266.tar.gz" saved)

        $ tar xvzf s  mprime266.tar.gz
        (you should see some filenames as output )

        $ ./mprime -t -d
        (you will see some output of the prime95 test)

        Open up another terminal and start another session similiar to above, so you have one session per core. For dual-core open up one session, for quad three more.

        My quad-core has this output in a "top" session (running in a fifth terminal :)

        top - 12:14:42 up 20:50, 7 users, load average: 3.89, 2.35, 1.01
        Tasks: 110 total, 5 running, 105 sleeping, 0 stopped, 0 zombie
        Cpu0 : 0.0%us, 0.0%sy, 74.8%ni, 25.0%id, 0.0%wa, 0.0%hi, 0.2%si, 0.0%st
        Cpu1 : 0.0%us, 0.0%sy, 75.1%ni, 24.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
        Cpu2 : 0.0%us, 0.0%sy, 75.0%ni, 25.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
        Cpu3 : 0.0%us, 0.0%sy, 75.1%ni, 24.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
        Mem: 1033560k total, 473860k used, 559700k free, 60604k buffers
        Swap: 3096568k total, 0k used, 3096568k free, 297952k cached

        PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
        7348 user 39 19 15164 10m 388 R 100 1.1 2:37.46 mprime
        7345 user 39 19 15164 10m 384 R 100 1.1 2:37.42 mprime
        7346 user 39 19 15164 10m 388 R 100 1.1 2:37.32 mprime
        7347 user 39 19 15164 10m 388 R 100 1.1 2:37.24 mprime

        Check the outputs after several mins and see if you have errors.
        In Soviet Russia, iPhone touch you. Computer shut you down. Mouse click you. Floppy inserts you. Yahoo answers you. Man in TV watches you. Computer game addicts you. Guitar shreds you. Motherboard fries you. The laughter in manslaughter is put back in.
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