Hey, guys. Got a problem connecting to the internet. I searched the forums but didn't find the same question so here I am.
I have a brand new computer that has worked fine until I called Comcast and had them mess with the connection due to it being super slow. When they were done and I was off the phone I couldn't connect at all and when I called Comcast back they said it was a computer problem not their problem so they couldn't help me. They said this because my other computer is connected just fine to the internet.
When I try to connect it either says "windows was unable to connect" or "Identifying.... no network access." After I troubleshoot the problem it tells me "Wireless Network Connection doesn't have valid IP configuration" but it's also said "Problem with wireless adapter or access point."
I have restarted the computer a few times. I have unplugged and restarted my router a few times and I'm still lost. I'm typing this all on my other computer connected to the same router so I don't think it's the router. Here's all the computer info (for the computer not connecting of course.)
Windows 7 Home Premium, 6.1.7601 Service Pack 1 Build 7601
HP Pavilion dv7 Notebook PC
8 GB of RAM
Using Avast as an antivirus.
I'm pretty positive this isn't virus or malware related. I haven't had any signs or symptoms of malware/viruses and haven't been browsing any porn sites with this comp. Thank you for all the help as always and if you need more info please let me know.